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Cliff Harris Warrensburg Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cliff Harris Warrensburg Ford from DealerRater.

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Warrensburg Ford

Amazing experience. Overall, everything was very well taken care of and the entire buying process was made extremely easy. Would absolutely recommend Warrensburg Ford to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, we're so glad to hear you had an amazing experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

Service Department

Matt, in the service department, provides exceptional customer service. He is polite, professional, and honest. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Regina Watson, we appreciate your feedback of our Staff's outstanding service!

oil change

very satisfied with service area, service technician, other sales people who visited with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Norman Silkwood, we appreciate your recommendation of our dealership!

Car repair

Had appointment for car got right in and out. Very professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patrick Mcdermott, thank you for leaving such a great review and high star rating.

Oil change

Everyone is always very pleasant. Me and my wife have been return customers for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cody Koehn, thank you for taking the time to leave us your response to our Staff's outstanding customer service!

matkins@embarqmail.com

Purchased new escape it was hassle free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Edwin Atkins, your comments keep us motivated and working hard for all our guests!

Website improvement

For people wanting to compare vehicles, price, etc. We want to research these things without being contacted. So it would be beneficial to you as a dealership to put these things out there without the potential customer needing to give their info. Because it's just going to lead to you calling and us not wanting you to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (660) 747-7111 and we will do our best to make this better. We hope to hear from you soon.

Excellent Experience

My wife and I worked with Tim Whitmore. We were searching for a specific model with low miles. Tim took the time to find us the EXACT vehicle we were looking for. From the interior, to the miles! We were not ready to pull the trigger on buying a car but will definitely refer to Tim when we are! I would recommend Tim to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Randy, thank you for leaving such a great review and high star rating.

Love the Guys at Warrensburg Ford

I originally purchased my car for Cliff Harris back in 2013. And since have always gotten my oil changes, and repairs done in their service department. I have always had beyond excellent service from them but what happened to me today sets the bar! My car was having some issues and left me stranded on the side of the road. I was able to get the car running enough to get it to the dealership at 7:30am (they barley were open yet). I ran in and explained what had happened and they told me to leave it with them and they would take a look. While they did that, the Sales Manager J.J walked in and I asked if he could help with a loaner or knew what my options were; and without hesitation they got me a loaner to get me to work! They never hesitated to get me what I needed and by 11am that day they called me and let me know what was wrong and that it was being fixed. I love all the people at Cliff Harris Ford and will continue to work with them for as long as I am in the area!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Horrible Service Center

I've had some trouble from the service center. First time was during my first free oil change. I came to discover that the tech wiped oil/grease my head liner. Years passed bought a new vehicle. I'm told the that service has new management . So I came in for my first free oil change and I leave with a new crease/dent in my door. Of course they cliamed that they didn't do it. They do oil changes in a close quarter shack instead of in the maintenance facility. Lesson learned, it's not worth saving $25 for damage to your vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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