Johnny Londoff Chevrolet

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
302 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 7, 2020

    Everyone was patient, friendly, courteous and eager to help. Frank my salesman and Stacey in finance made it a very good experience and an easy transition... for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

  • 1.0 out of 5
    March 11, 2020

    I accompanied someone who was thinking of buying a car here. It was quickly obvious this was a rip-off outfit. Prices on their web site are totally false.... I've since learned this us called rebate stacking in the business. An unrealisticly low price is shown because it includes all rebates that are available. EVEN IF THEY CONTRADICT ONE ANOTHER. So it's impossible for anyone to qualify for all of them. Other reviews note they often pad sales contracts with extra charges that customers were never informed of, hoping they'll be too dumb to notice. Their business model depends on suckering chumps. Don't be a chump!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Here at Johnny Londoff Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunit...y to address your concerns. Please reach out to Kitty Harrison at (314) 595-6567 when you have a chance. Thank you, and we look forward to hearing from you.

  • October 19, 2011

    Patrick Piper is the best sales rep! Darryl in the service department is great. I've been buying cars here since 1994. 5 cars later I'm as happy as can... be and plan on coming back for more. I can always expect to get right in to the service department for help, and I'm always greeted by helpful staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2020

    best place to buy a car/truck. sales rep John Merriman did a great job, made our buying experience a pleasue I love my new 2500 hd.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle and have a great day!

  • 1.0 out of 5
    March 6, 2020

    Poor customer service and car had chrome piece broken off during oil change and I was blamed, the customer

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact Kitty Harrison at (314) 595-6567 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope you have a great day.

  • 1.0 out of 5
    February 27, 2020

    Had a problem with check engine light, paid for repairs after having a diagnostics test. 3 days later got another check engine light and charge me all... over again! Still haven't resolved my issue after contacting management. Got a voicemail only with no reply to 2 messages. Terrible service agent rush me out and was trying to add more repairs without fixing the issue at hand.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a posi...tive one. Please contact us at (314) 227-1437 when you have an opportunity, and we will be more than happy to try and turn your experience around.

  • 2.0 out of 5
    May 29, 2019

    Air conditioning not cooling. Still not repaired and not working properly

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for bringing this to our attention! We would like the opportunity to address your concerns. Please reach out to Kitty Harrison at (314) 595-...6567 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    May 30, 2017

    Anita made everything right. I was originally unsatisfied with the car...mostly appearance. Anita went above and beyond to make it right. She drove to... my workplace with a loaner. Brought my vehicle back to the dealership and made sure it was cleaned and detailed the way a Johnny Londoff used vehicle should be. It was then delivered to me back at work. The inside looked brand new and the outside was as shiny as ever. Unbelievable customer service. Highly recommend Anita!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    May 16, 2017

    Anita was no nonsense & great to work with. Less than stellar vehicle prep. Key fob battery was dead, 12 volt plugin fuses needed to be replaced, car was... filthy, missing tow cover and damaged bumper that couldn't be seen at night...little things I thought this dealership would be mindful of. This was my first experience with Johnny Londoff. Disappointed in the pride they took getting car ready for sale. Hope my transaction was an outlier.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 27, 2017

    Anita Lee was great in helping my daughter in finding the right car for her she loves her new vehicle I really appreciate Anita for all that she did for... me and my daughter Anita is a great sales woman keep her.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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