Reviews
Service
Terrible communication they charged me over 500 for a repair I returned with water in trunk they kept the car little communication tested it they said found no leaks and charged 129.00 more . I?m not sure if the leak is fixed or not
Hi, we would like the opportunity to address your concerns. Please reach out to Kitty Harrison at (314) 595-6567 when you have a chance. Thank you, and we look forward to hearing from you.
Customer
Everyone was patient, friendly, courteous and eager to help. Frank my salesman and Stacey in finance made it a very good experience and an easy transition for me.
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Run!!
I accompanied someone who was thinking of buying a car here. It was quickly obvious this was a rip-off outfit. Prices on their web site are totally false. I've since learned this us called rebate stacking in the business. An unrealisticly low price is shown because it includes all rebates that are available. EVEN IF THEY CONTRADICT ONE ANOTHER. So it's impossible for anyone to qualify for all of them. Other reviews note they often pad sales contracts with extra charges that customers were never informed of, hoping they'll be too dumb to notice. Their business model depends on suckering chumps. Don't be a chump!
Here at Johnny Londoff Chevrolet, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to address your concerns. Please reach out to Kitty Harrison at (314) 595-6567 when you have a chance. Thank you, and we look forward to hearing from you.
had a great experience in my purchase
best place to buy a car/truck. sales rep John Merriman did a great job, made our buying experience a pleasue I love my new 2500 hd.
Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle and have a great day!
Service department
Poor customer service and car had chrome piece broken off during oil change and I was blamed, the customer
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Kitty Harrison at (314) 595-6567 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope you have a great day.
Check engine light issue
Had a problem with check engine light, paid for repairs after having a diagnostics test. 3 days later got another check engine light and charge me all over again! Still haven't resolved my issue after contacting management. Got a voicemail only with no reply to 2 messages. Terrible service agent rush me out and was trying to add more repairs without fixing the issue at hand.
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (314) 227-1437 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Air conditioning repair
Air conditioning not cooling. Still not repaired and not working properly
Thank you for bringing this to our attention! We would like the opportunity to address your concerns. Please reach out to Kitty Harrison at (314) 595-6567 when you have a chance. Thank you, and we look forward to hearing from you.
Anita is the Best! She will make you happy!
Anita made everything right. I was originally unsatisfied with the car...mostly appearance. Anita went above and beyond to make it right. She drove to my workplace with a loaner. Brought my vehicle back to the dealership and made sure it was cleaned and detailed the way a Johnny Londoff used vehicle should be. It was then delivered to me back at work. The inside looked brand new and the outside was as shiny as ever. Unbelievable customer service. Highly recommend Anita!
Anita was great! Used vehicle prep not so much.
Anita was no nonsense & great to work with. Less than stellar vehicle prep. Key fob battery was dead, 12 volt plugin fuses needed to be replaced, car was filthy, missing tow cover and damaged bumper that couldn't be seen at night...little things I thought this dealership would be mindful of. This was my first experience with Johnny Londoff. Disappointed in the pride they took getting car ready for sale. Hope my transaction was an outlier.
My experience was great
Anita Lee was great in helping my daughter in finding the right car for her she loves her new vehicle I really appreciate Anita for all that she did for me and my daughter Anita is a great sales woman keep her.