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Jim ONeal Ford

(688 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (812) 590-8003 (812) 590-8003
Used (812) 590-8014 (812) 590-8014
Service (812) 590-8013 (812) 590-8013

Reviews

(688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim ONeal Ford from DealerRater.

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My salesman did a superb job explaining how the vehicle...

My salesman did a superb job explaining how the vehicle was equipped and demonstrated the functions of the equipment. The finance man did a great job finding the lowest finance rates. Great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bruce was a great salesman. Extremely honest and did...

Bruce was a great salesman. Extremely honest and did everything he could to make sure I had an awesome car buying experience. Would definitely go back for my next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We appreciate your business and very glad to hear that your experience with Bruce was great.

We had a really great buying experience with Bruce and...

We had a really great buying experience with Bruce and Jim O’Neal Ford and will shop there in the future as a result.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chris Copeland took absolute wonderful care of my husband...

Chris Copeland took absolute wonderful care of my husband and I while purchasing our fusion. Jim O Neal as a whole, Chris & Jim all treated us just like we were family and helped us get the car we fell in love with. I would recommend anyone to Jim O Neal & ask for Chris Copeland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chris and Maria I personally am completely honored that you once again allowed me the honor of assisting you. Jim and I, (entire J.O.F Team) work hard to try and change someone's perception of the automotive industry daily. We are excited for you and grateful we were able to get you the car you fell in love with. Don't forget to send your friends and family and we will pay you each and every time they purchase.

It doesnt get better than Chris and Jim O'neal Ford....

It doesnt get better than Chris and Jim O'neal Ford. Professional, honest and just over all impressive to work with. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for allowing me the honor of assisting you! Appreciate the kind words and look forward to many years of assisting you and your family/friends!

Chris goes above and beyond for each of his customers. I...

Chris goes above and beyond for each of his customers. I was looking for a truck a couple of years ago and I told Chris exactly what I was looking for and he found the exact truck. It was the best vehicle buying experience I’ve had to date and recently went back to buy from him again and was told he was promoted to Sales Manager. When it comes to wanting a stellar deal, I wouldn’t hesitate going to Chris and Jim O’Neal Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jon, Thank you very much for the kind review. Appreciate you business and loyalty more than I can express in words. It is customers like you that give me great gratitude in assisting with selecting the perfect vehicle you are looking for. My goal from the beginning was to change one persons perception of our industry daily and grateful for the opportunity to have had the honor of helping.

Lindsey was so easy to work with. I appreciated her...

Lindsey was so easy to work with. I appreciated her knowledge of of the truck, she has also helped my mom find a car. I'll definitely recommend her to to anyone I know!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

So glad to hear you have enjoined working with Lindsey! She’s definitely a great one!

I’ve purchased several vehicles from Jim O’Neal Ford over...

I’ve purchased several vehicles from Jim O’Neal Ford over the last 15 years and have always been treated well by sales and service. I am always greeted by name by those that know me and the staff is very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been a customer of this dealership for over 30...

I have been a customer of this dealership for over 30 years, and I keep coming back because of the great customer service I've always received. There is none of the stereotypical pressure that ones talk about at other dealers, no high-pressure tactics from the "Sales Manager" no bait and switch, no "I can only guarantee this price today", just the information I need, a fair price, and a keeping of their word. My salesman of choice, Jason James, is about as laid back as they come, and works hard to put together a deal all can be happy with. A pleasure to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you taking the time to write this review. Also, so glad to hear that you have had a great experience with our team. Jason, does a great job and we are very honored to have earned your business.

For over 40 years now, we’ve purchased our vehicles from...

For over 40 years now, we’ve purchased our vehicles from Jim O’Neal Ford. We’ve had the pleasure of working with Bruce Walker for a car purchase and 3 truck leases in the last 6 years. Bruce is great - very knowledgeable, and takes the time to answer any questions we might have. He’s even let us know about special deals going on. You don’t get that kind of customer service a lot anymore. We always recommend Jim O’Neal, and always recommend Bruce to anyone looking for a vehicle. No high pressure sales person, and they take care of you like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your review and business!