Reviews
2017 Ford Fiesta
Jim Meagher was my sales guy and he was amazing! Definitely made he process quick and easy and I am super happy with the car he was able to get me in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your experience. We are glad you enjoyed the process, and are now enjoying your new Fiesta. Please feel free to contact us with any questions you may have. Thank you for your business.
Used car purchase
Very fast process and everything was explained and noted on all paper work and by my sales employee working with me. Couldn't have asked for a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave, Thank you for taking time to share your experience. We are happy we were able to make the process fast and easy for you. Please feel free to contact us with any questions or any automotive needs you may have in the future. Thank you for your business.
First car
I was really nervous about buying my first car but Todd, and Bruce made it an enjoyable experience. I will definitely be back... thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave a review, and to tell us about your experience. Congratulations on your first vehicle purchase! Please feel free to contact us with any questions, or any future automobile needs.
Great experience, love my new car!
Bruce Walker at Jim O'Neal Ford was extremely helpful in narrowing down which Ford Escape was best for my husband and I. Overall service was excellent, and a year later, we couldn't be happier with the choice we made! We will definitely be coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, and taking the time to leave a review. We appreciate your business. Please feel free to contact us any time for any of your automotive needs.
Oil change & tire rotation
Quality service. Service Tech knowledgeable and very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charlie, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Focus
My appointment went well but the explanation of why my transmission shutters was not very comforting. I was told by the mechanic that the shutter is normal according to the Ford manufacturer. I would probably not recommend this dealer and definitely not this car as I feel the salesman should have explained the transmission when he was selling the car to us. I drove one car on the lot but had mine brought over because I desired a different color. I don't remember noticing the shutter in the car we test drove. In short this car does not meet the quality of Fords I have driven in the past. We are very disappointed in this vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
best ford dealer in clark co. in.
my edge was serviced and ready in a reasonable time. included air bag recall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Experience
I?ve purchased 2 new cars from Jim O?neal and have referred several people as well that resulted in purchases. Their salespeople have always been knowledgeable and friendly and their service department is top notch. It?s nice to know my local dealer also happens to be one of the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen Scott, thanks! If there is anything else we can do to assist you, please let us know! Take care!
Give "Dale" a raise!
Dale has been taking care of all my repairs. The best thing is they dropped my car off at home when they were finished.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, we appreciate your recommendation of our dealership! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Jim O'Neal Ford - Top Notch
Jim O'Neal Ford in Sellersburg IN is a top notch car dealership. I purchased a Fusion in 2015 and a Mustang in 2016. I received honest and helpful information from the dealership staff. They provided facts that made my buying experience clear. Both of my cars have had regular service and the service department people treat me like a valued guest. I recommend Jim O'Neal Ford because of the people at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase