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Quality Buick GMC Cadillac

(40 reviews)
Visit Quality Buick GMC Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–4:30pm
Tuesday 8:30am–6:00pm 7:00am–4:30pm
Wednesday 8:30am–6:00pm 7:00am–4:30pm
Thursday 8:30am–6:00pm 7:00am–4:30pm
Friday 8:30am–7:00pm 7:00am–4:30pm
Saturday 8:30am–4:30pm Closed
Sunday Closed Closed
New (618) 223-6788 (618) 223-6788
Used (618) 223-6776 (618) 223-6776
Service (618) 623-4866 (618) 623-4866

Reviews

(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Buick GMC Cadillac from DealerRater.

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Great Service

Excellent service. Truck was fixed in a timely manner. Not happy with having to purchase a more expensive oil filter to correct the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

speed of service. friendly personal. clean facility. good coffee. easy location to find. good parking. GOLDEN CORRAL right next door---easy walk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality Buick

The best thing is opening at 6am. The service is prompt and professional. I will definitely tell my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly service and clean place.

Friendly staff and they keep you updated on how far along they are with your vehicle. Waiting area is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Million Mile Warranty

My truck had a valve bend/break causing internal damage. Thank goodness for Quality's million mile warranty because I'm proof that it works! I'm truly thankful that they upheld the warranty with no questions asked. Quality treated me with respect and professionalism that was 2nd to none! My business will stay with Quality!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sales personnel great, financial people personable

TobyGates and Chad Stevenson were great to work with and both were very pleasant and helpful. Service gentleman could work on his people skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Always a great experience at this dealership. Very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealer

Found one of the cleanest used Yukon's around and treated as if I was buying a new one. Good dealer and sales person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear! We're glad you found the Yukon you were looking for at our dealership and we hope you'll come back to see us again if you need anything else. Thank you!

Used Vehicle purchase

I recently bought a vehicle from Quality, I have to say it was a great experience and I would most definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's what we like to hear, Shirley! We really appreciate your recommendations and we hope to see you again as well in the future. Thank you!

HASSLE FREE...I enjoyed buying here

I recently purchased a Buick Lacrosse and really enjoyed my experience here at Quality. My salesperson, Toby Gates, was very knowledgable and treated my time like it was his own. He filled me in on the Lacrosse's previous owner and that made my decision easier to make...knowing how the previous owner took care of it and all. I would refer anybody to Quality, if you want to be treated with respect and not play the usual games...go see Toby at Quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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