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Reviews

4.7
258 lifetime reviews.
  • Shopping for car

    Denver was an awesome honest salesman!! Great experience, very helpful


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    Denver was an awesome honest salesman!! Great experience, very helpful

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Still stuc without a car.

    Will no respond to your phone calls. Alright ignors you. Had a car blow the transmission. Another car blown something in the engine during a test ...


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    Will no respond to your phone calls. Alright ignors you. Had a car blow the transmission. Another car blown something in the engine during a test drive. One in the parking lot that had a pool of antifreeze on top of the engine. The dealer that was the second dealer that was working with me, kept checking his watch like I was wasting his time.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • UNBELIEVABLE Customer Service!! 5 Stars!!!!!

    Where to begin! First, based on the great reviews of McClosky Motors, I decided to take my F-150 in for the installation of a 2” front end leveli...


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    Where to begin! First, based on the great reviews of McClosky Motors, I decided to take my F-150 in for the installation of a 2” front end leveling kit. So, on 24 Jul 17, I phoned their service department and spoke to Judey asking if it was possible to get a same day appointment. She asked if I could bring the truck in at 1400, which I asked if I could just drop it off early and she stated this would not be a problem. I dropped my truck off at 1030 and a little after 1200, she called and advised the work was complete and my truck was ready to be picked up. I thought WOW, the reviews of McClosky Motors were spot-on; i.e. over 2K reviews and a 4.7 rating out of 5!! Unfortunately, I could not pick my truck up until 1740; 20 minutes before closing. So, I paid the bill and jumped in my truck and started my trek home thinking McClosky Motors is awesome! Suddenly, when I reached Interquest Parkway, my truck felt as if my entire front end was coming off, but I somehow managed to get it home. I immediately called McClosky Motors, but the service department was closed. Spoke to the on-duty sales manage who took my information and related he would contact the service department via e-mail. The following morning, 25 Jul 17, I contacted the service department myself and spoke to Nate explaining the situation. Without any hesitation, he provided me the # to their contract towing agency and my truck was picked up within an hour. The tow company driver Paul (I think was his name), who was a mechanic for 30-years, advised the caliper bolt was broken. I did not contact McClosky motors intentionally to see what they would diagnose as the problem. NOW, here is the kicker regarding the entire situation AND the customer service McClosky Motors is apparently well-known for as documented within their reviews! Upon further examination of my truck, their mechanics also determined that the caliper bolt broke off lodging the brakes pad against the interior of my rim resulting in the front end shaking and/or not allowing my front right tire to rotate. This was certainly NO FAULT of the McClosky mechanics and the work they performed on my vehicle! HOWEVER, Nate said nothing about a cost to repair nor did he attempt in anyway deflect their responsibility! Nate simply stated the vehicle would be fixed period! So, NOT ONLY did they pay for towing my vehicle, purchasing the bolt from Chapel Hills Ford and perform the maintenance … Nate and one of their mechanics personally delivered my vehicle to my house and NOT one word about any cost for their time, money or the service rendered to fix my vehicle when the problem was NO FAULT of their own!! It is CRYSTAL CLEAR why McClosky Motors receive the reviews they do as they are a FIRST-CLASS dealership! THANK YOU, Nate, Judey and the service department mechanics!! Moreover, Thank You Mr. and Mrs. McClosky for instilling the type of customer service RARELY witnessed in today’s automotive industry or for that matter; any business!! Respectively, JHC3

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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