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I didn't feel pressured I don't have one bad thing to say about my experience. I thought Elisha worked so hard to help me and kept me up dated... and informed me step-by-step
If there was negative stars I would give negative stars. They are not to be trusted. The back office hides stuff from sales person then when deal is... done and you drive off the lot to show off your new vehical. A friend notices a huge dent in the roof. You talk to them as soon as possible and they will not fix it. Would you deal with a company that does NOT share the WHOLE truth with their employees. Think about it! What else could they be hiding. No fault to the salesman great help taking care of the elderly. But the management has so much to be desired.
their salesman lied to me and told me my Toyota RAV4 with a 6 cylinder several times when asked and got it home and it was a 4-cylinder. Went to return... it next day salesman apologized it was his first day. His boss made an offer for an older RAV4 without all the options that the one I bought had 4 $27,000 cash and no money back. I didn't agree and came back the next day and talk to his boss and when I told him about the salesman apologizing for having given me the wrong information he asked the salesman and the salesman denied haven't given me the wrong information and apologizing for it. I had a witness that road with me on all the test drives I did that day and witnessed the salesman telling me more than once that it was a 6 cylinder. when I walk into that place the first thing I did was tell them what I was looking for and that I was looking for a 6 cylinder vehicle and that I had a car to do their $4,000 trade-in no matter what condition the trade-in was in. they wouldn't let me use my trade in on any of the vehicles I wanted and they stuck this fully loaded RAV4 in my face and I bought it after being told it was a 6 cylinder when it's only A4 cylinder. They made me ridiculous offers that I told them why would I throw good money after bad and I also was informed that the trade ins don't apply to any of the vehicles that don't have the prices listed on them!? Go figure! that's because they can change the price on the vehicle that isn't marked and you don't really get a deal. It's a scam it's just to lower you in so they can sell you something else. They wouldn't give me my money back and the Better Business Bureau did nothing but act as a useless middle mailman. It even went so high as the supervisor in charge of two of their dealerships and he flat-out lied to the Better Business Bureau trying to make it sound like they made me a reasonable offer that I refused. Reasonable for them maybe certainly not for me as I said they wanted to trade me an older model without all the options the one I had bought had and they wanted to give me no cash back the straight trade . and that was even after I told them that I had a bad neck and that the back of the seats made it hard for me to see behind me and the salesman went in the store and came out with a package of computer paper and put it on the seat and went on to tell me how his mother had a pillow that she put on her sheet and she was really happy with it while the other salesmen standing there joined in and said his mother had a pillow she used also. The whole deal was a bunch of BS. I wouldn't trust them to buy a tricycle.
Purchased a jeep that they claim they inspected come to find out the brakes were bad, bad ball joints, bad tie rods and major oil and tranny leak, called... dealer for 3 weeks no one will call back, I am taking then to court and to the state.
Excellent car buyi g experience with cody and cassie. Just what the doctor ordered after a long day. I really enjoyed the process with them. They are true... assets to the company
I spent some time with Ms. Arryanna Teel in the finance Department, and her diligence, friendliness and knowledge were incredible. We were paying off... a vehicle, and processing documentation needed with regard to the GAP involved in that auto loan. Ms. Teel more than timely sent the required papers for execution, and has been diligent in making certain all needs are taken care of during the entire process. What a gal!
I went here to buy a new car. Ryan was very helpful, even though I did not purchase anything. Great customer service from this man
Been working with Elisha and needed some information because I work out of state and need something lined up for when I get back and don't have much time... to deal will the process of buying a car. Between the quick response time with the emails and getting finance lined up made it very helpful .
I’ve been shopping all day was not finding anything decent in my price range. On my way home I turned into Mccloskey Trucktown was greeted by Elisha and... told her what I was looking for and what my price range was within minutes she found the perf
I’ll be shopping all day couldn’t find the right vehicle in my price range finally pulled up to McCloskey to Trucktown location ran into Elisha and She... found the perfect vehicle in my budget