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Reviews

Average Ratings

4.7
254 lifetime reviews.
  • Unprofessional

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even ...


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    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even acknowledge us and then we sat with the salesman,he asked questions and then disappeared for a while, not explaining any options for vehicles just went directly to financing. The salesman was actually very nice it was the upper management who wouldn't even give us their last name. I've never experienced such a rude and unprofessional store manager or finance department manager...nothing was explained at all. Ethen the finance guy made a scene in front of the entire sales floor and none of our questions were answered, this along with the "store manager" who wouldn't even provide his name. We were treated like low credit second class people. Shamica the receptionist, completely ignored us when we asked the name of the manager. She got on the phone instead and placed a personal phone call, all the while her son was running around the sales floor with another customers child. The worst part was the unprofessionalism and not being treated like a valued customer. We weren't greeted by the receptionist because she was too busy bringing her kid to work. Mr. or Mrs. McCloskey if you are reading this, your staff could use some empathy training, because your commercials make it seem like you care and value family and customer experience and we did not receive that at all. I've purchased new vehicles before, and sure there's a wait, but never had we experienced such rudeness and "back talk".

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Unprofessional

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even ...


    Show Full Review

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even acknowledge us and then we sat with the salesman,he asked questions and then disappeared for a while, not explaining any options for vehicles just went directly to financing. The salesman was actually very nice it was the upper management who wouldn't even give us their last name. I've never experienced such a rude and unprofessional store manager or finance department manager...nothing was explained at all. Ethen the finance guy made a scene in front of the entire sales floor and none of our questions were answered, this along with the "store manager" who wouldn't even provide his name. We were treated like low credit second class people. Shamica the receptionist, completely ignored us when we asked the name of the manager. She got on the phone instead and placed a personal phone call, all the while her son was running around the sales floor with another customers child. The worst part was the unprofessionalism and not being treated like a valued customer. We weren't greeted by the receptionist because she was too busy bringing her kid to work. Mr. or Mrs. McCloskey if you are reading this, your staff could use some empathy training, because your commercials make it seem like you care and value family and customer experience and we did not receive that at all. I've purchased new vehicles before, and sure there's a wait, but never had we experienced such rudeness and "back talk".

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Unprofessional

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even ...


    Show Full Review

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even acknowledge us and then we sat with the salesman,he asked questions and then disappeared for a while, not explaining any options for vehicles just went directly to financing. The salesman was actually very nice it was the upper management who wouldn't even give us their last name. I've never experienced such a rude and unprofessional store manager or finance department manager...nothing was explained at all. Ethen the finance guy made a scene in front of the entire sales floor and none of our questions were answered, this along with the "store manager" who wouldn't even provide his name. We were treated like low credit second class people. Shamica the receptionist, completely ignored us when we asked the name of the manager. She got on the phone instead and placed a personal phone call, all the while her son was running around the sales floor with another customers child. The worst part was the unprofessionalism and not being treated like a valued customer. We weren't greeted by the receptionist because she was too busy bringing her kid to work. Mr. or Mrs. McCloskey if you are reading this, your staff could use some empathy training, because your commercials make it seem like you care and value family and customer experience and we did not receive that at all. I've purchased new vehicles before, and sure there's a wait, but never had we experienced such rudeness and "back talk".

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Unprofessional

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even ...


    Show Full Review

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even acknowledge us and then we sat with the salesman,he asked questions and then disappeared for a while, not explaining any options for vehicles just went directly to financing. The salesman was actually very nice it was the upper management who wouldn't even give us their last name. I've never experienced such a rude and unprofessional store manager or finance department manager...nothing was explained at all. Ethen the finance guy made a scene in front of the entire sales floor and none of our questions were answered, this along with the "store manager" who wouldn't even provide his name. We were treated like low credit second class people. Shamica the receptionist, completely ignored us when we asked the name of the manager. She got on the phone instead and placed a personal phone call, all the while her son was running around the sales floor with another customers child. The worst part was the unprofessionalism and not being treated like a valued customer. We weren't greeted by the receptionist because she was too busy bringing her kid to work. Mr. or Mrs. McCloskey if you are reading this, your staff could use some empathy training, because your commercials make it seem like you care and value family and customer experience and we did not receive that at all. I've purchased new vehicles before, and sure there's a wait, but never had we experienced such rudeness and "back talk".

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Unprofessional

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even ...


    Show Full Review

    I went in to help a friend purchase a vehicle. This was the worst experience I've ever had in purchasing a car. It took one hour for them to even acknowledge us and then we sat with the salesman,he asked questions and then disappeared for a while, not explaining any options for vehicles just went directly to financing. The salesman was actually very nice it was the upper management who wouldn't even give us their last name. I've never experienced such a rude and unprofessional store manager or finance department manager...nothing was explained at all. Ethen the finance guy made a scene in front of the entire sales floor and none of our questions were answered, this along with the "store manager" who wouldn't even provide his name. We were treated like low credit second class people. Shamica the receptionist, completely ignored us when we asked the name of the manager. She got on the phone instead and placed a personal phone call, all the while her son was running around the sales floor with another customers child. The worst part was the unprofessionalism and not being treated like a valued customer. We weren't greeted by the receptionist because she was too busy bringing her kid to work. Mr. or Mrs. McCloskey if you are reading this, your staff could use some empathy training, because your commercials make it seem like you care and value family and customer experience and we did not receive that at all. I've purchased new vehicles before, and sure there's a wait, but never had we experienced such rudeness and "back talk".

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Stephen Ballance is outstanding!

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the pur...


    Show Full Review

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the purchase process and product. If you are in the market for a new/used car this is the place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Stephen Ballance is outstanding!

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the pur...


    Show Full Review

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the purchase process and product. If you are in the market for a new/used car this is the place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Stephen Ballance is outstanding!

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the pur...


    Show Full Review

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the purchase process and product. If you are in the market for a new/used car this is the place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Stephen Ballance is outstanding!

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the pur...


    Show Full Review

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the purchase process and product. If you are in the market for a new/used car this is the place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Stephen Ballance is outstanding!

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the pur...


    Show Full Review

    I was impressed by the level of service and attention to detail from Stephen. He made buying a car fun! I was comfortable and confident in the purchase process and product. If you are in the market for a new/used car this is the place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review