The Faricy Boys

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear about your amazing experience with our team. Nicki will be delighted to know her patience, knowledge, and communication made such a positive impact. We're also glad the finance process was smooth and that Gaven delivered exceptional service while walking you through everything with care. It means the world to us that we could help you find and deliver your perfect Rubicon X 4XE! Your gratitude and kind words inspire us to continue providing top-notch service. If you ever need anything, we're here for you. Enjoy every adventure in your new Rubicon! 🚙💙

Thank you so much for sharing your experience! We're so glad we could help you during what must have been a challenging situation. Austin will be thrilled to hear how much you appreciated his dedication to understanding your needs and finding the perfect solution for you. It’s wonderful to know we could provide a great deal and turn things around for you. Your kind words mean so much to us, and we're grateful for the opportunity to assist. Thank you for recommending us, and if there's anything more we can do for you in the future, don't hesitate to reach out. Enjoy your new car! 🚗✨

Thank you for the fantastic feedback! 🌟 We’re happy to hear that your experience leasing your second vehicle was smooth and enjoyable. Dustin will be so excited to know he made such a positive impression—he truly rocks! We’re grateful for your continued trust and loyalty. If you ever need anything or have questions, don’t hesitate to reach out. Enjoy your new ride, and we look forward to serving you again in the future! 🚗🙌

Carrie, we’re thrilled to hear about your positive experience with Faricy Boys! We always strive to prioritize our customers and ensure their satisfaction. Your trust in us means a lot, and we’re glad we could help you find the right vehicle. Thank you for sharing your journey!

Kathy, we’re thrilled to hear about your positive experience! Our team strives to be transparent and helpful, so it’s great to know we hit the mark. Thank you for choosing us and sharing your journey—enjoy your new ride!

Thanks for your fantastic feedback, R. Norman! We're thrilled to hear you had such a positive experience with us. Our team strives to make the process seamless and enjoyable, and it's great to know we succeeded. We appreciate your recommendation and look forward to serving you again!

Please contact Steve Kane (719-867-5644)in our service department, he will be able to work to get this resolved for you. We can't locate your customer records from this review.

I called Steve Kane 24 hours ago, he has not responded.

Spoke with Steve Kane this morning. He was very professional and apologetic. He was able to reschedule the appointment to next week. I raised my review to 3 stars and will revisit the review after the work is completed.

Wow, you would think that when a company drops the ball that costs the customer money, they would be extra diligent when trying to correct the error. Not the case here. Spoke to the Service Manager, Steve Kane, and he stated that because they screwed up, they would come pick up the car on Wednesday so that we would NOT need to take additional time off work AGAIN, to bring the car in. No one showed up to pick up the car and we called to find out when it would happen. Speaking with the scheduler, she could find NOTHING on the schedule and knew nothing about picking up the car. When asked to speak with the MANAGER - STEVE KANE, he was unavailable. I have re-edited my review back to what it was originally, but unfortunately 1 star is the lowest I could give. The incompetence is not limited to the rank and file, it goes all the way to the top. Too bad the owners are not paying attention. I'm sure I'll get another canned response to contact the manager. I retract my statement that the Manager - Steve Kane was professional and apologetic. Insincere and gaslighting is more appropriate. Customer service is non existent at Faricy Boys Jeep in Colorado Springs. We have 3 Jeeps in the family and regret the purchase because of this event. Buyer beware

We were contacted by Steve Kane the service manager, and he accepted responsibility for dropping the ball and immediately made arrangements to service the vehicle. The car was serviced and is functioning normally. We are satisfied with Steve's response and the end result, although getting there was problematic. I will edit my review to reflect our satisfaction

Thanks for the fantastic feedback, Steve! We’re thrilled to hear about your great experience with Joe and Adam. Our team always strives to provide a seamless and informative process. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Thanks for the fantastic review, Mark! We’re thrilled to hear about your great experience with Denise and your new Jeep Wagoneer L. Your recommendation means a lot to us, and we look forward to serving you again in the future! Enjoy your new ride!

Thank you, Shannon! We're thrilled to hear about your fantastic experience with Brandon and the team at Faricy Boys. Creating a welcoming atmosphere and ensuring a smooth process are our top priorities. Enjoy your new vehicle, and we appreciate your recommendation!