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BMW of Columbia

(892 reviews)
Visit BMW of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
2021 national dealer award
View 10 awards
2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 441-6590 (877) 441-6590
Used (877) 265-4714 (877) 265-4714
Service (877) 441-9819 (877) 441-9819

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Columbia from DealerRater.

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Found just what we needed, at the right price, and the

Found just what we needed, at the right price, and the deal was done quickly with zero sales pressure. Very friendly and helpful staff in every department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a few vehicles from Brett, with my most

I purchased a few vehicles from Brett, with my most recent a couple months ago. Always pleasantly surprised with the great customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brett and BMW of Columbia have been fantastic to work

Brett and BMW of Columbia have been fantastic to work with. We drove over 2k miles round trip and 33 hours to purchase our 3rd vehicle from them in less than a year. Well worth the drive. We very much appreciate the level of professionalism and their commitment to making sure they’re doing everything they can for the customer. Simply put, we can’t say enough good things about Brett and the rest of the team at BMW of Columbia. The best of the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I had such a great experience buying our

My husband and I had such a great experience buying our first bmw back in July that we decided to come back and get a second one. This experience was no different than our first and we are very happy we went back to BMW Columbia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great experience with Brad Davis!

Another great experience with Brad Davis! Columbia BMW was clean and the staff members were professional. Brad was prompt when contacting us. He had our truck waiting for us when we arrived. He was great to deal with. The entire process was simple because of Brad's knowledge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Our experience at BMW Columbia was excellent.

Our experience at BMW Columbia was excellent. If you are in the market for new or used, I would recommend stopping in and asking for Brett Cloon. He made the process painless and quick which was nice as we drove 2 hours to buy our truck. I highly recommend Brett and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your experience. All of us here at BMW of Columbia appreciates your business. We wish you many happy miles in your New (to you) truck! :-)

Brett and his team were amazing to work with!

Brett and his team were amazing to work with! They went out of their way to make sure we had a great experience. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chelsea, All of us here at BMW of Columbia appreciates your business and wishes you many happy miles in your New (to you) BMW!

Upfront Spoiler Alert!

Upfront Spoiler Alert!!! Bottom line, our experience was fantastic! We saw a car on the BMW lot that we were interested in test driving several days earlier. We drove it and it was ok. Our sales agent, Brett, picked up on the mixed reactions that my wife and I had, so he suggested that we try the X5. We had never considered BMW, but since we were there, why not! WOW! What an eye opener! We test drove several models, but always kept coming back to the X5. It was too late………we had fallen in love! We worked out a deal that was perfect for us. My wife and I always felt that we were in control of the pricing, color choices, and the other bells and whistles that we wanted. Brett was there just to answer our questions and provide other helpful information that we needed. BINGO!!! It was a done deal within 4 hours! If you are car shopping and not sure what exactly you want…….go to BMW of Columbia! If you don’t have a “car guy”………ask for Brett Cloon! He was as easy going and non-pressuring as could be! Great sense of humor! Thank you BMW of Columbia for the first class treatment. Thanks for the “mud in your eye” (from Adam). Thanks for the new addition to our fireplace mantel (from Steve). THANKS TO BRETT FOR MAKING IT POSSIBLE THAT WE HAVE “THE ULTIMATE DRIVING EXPERIENCE!!!!”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your wonderful experience with us! All of us at BMW of Columbia appreciates your business and wish you many HAPPY MILES in your new X5!

I am a first time owner of BMW and Brett made my husband

I am a first time owner of BMW and Brett made my husband very comfortable throughout our entire experience. He went above and beyond to make sure we were comfortable with everything and if he didn’t know the answer to our questions, he made sure he would find out. We really appreciated his knowledge, patience and simply being very personable! I would definitely recommend his services to any friends and or family. It is very hard to find good customer service these days and Brett was simply outstanding. I secretly think that Brett is the G.O.A.T. when it comes to customer service! But he is too humble to openly admit it! You gotta come and check him out!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We wish you many happy miles in your "new to you" BMW and all of us here at BMW of Columbia appreciates your business! Stop by and visit with Brett anytime you are in the area!

Dusty was both knowledgable and personable.

Dusty was both knowledgable and personable. He made the entire buying experience very pleasant and so easy. He just took care of everything. The entire team at BMW of Columbia were great from beginning to end, including Adam, financial guru, and Jason, BMW genius. Thanks team BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your experience with us. All of us at BMW of Columbia thank you for your business and wish you many happy miles in your new BMW!