Reviews
Write a reviewLove our new 2017 Chrysler 300S
We have purchased several new Chrysler 300's from John Hoffer Chrysler Jeep. Great selection and super nice staff. Complete satisfaction for us, they answer every question. We would recommend this dealership to everyone, whether it's a new or used car you are looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied customer
My last six cars have been from John Hoffer. Great products and excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good experience at John Hoffer
Bought a new Jeep, Matt was the sales person, knew his facts and was very personable. We were given information and cost with no pressure. We returned a few days later and purchased the vehicle in a very timely manner. Also, had the service deppartment do some work and way handled very professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service provided by Matt Muller
I have never been treated with such exceptional courtesy and respect as I have been at John Hoffer. I have purchased several vehicles from John and feel quite confident that there is no need to look anywhere else for a reliable, safe, and fun vehicle. My salesman, Matt Muller, went above and beyond my expectations for great customer service. He helped me narrow down the many options I had available, answered all of my questions thoroughly and with patience, and was incredibly knowledgeable about their inventory. His excitement almost exceeded mine when I found the perfect jeep! Everyone I interacted with seemed to hold my satisfaction in the highest regard, and treated me with fairness and integrity. What a great experience on all levels!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marlon Jones sold us a Jeep we love.
Marlon was very professional, easy to work with and made the customer feel like he had their interests first and formost. He really wanted to provide a pleasant experience. We enjoyed working with him very much and will come back. Again, thank you very much. We enjoy our new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy owner of a John Hoffer car
I enjoyed working with everyone at John Hoffer. Kevin and John were amazing and the proof of that is that I purchased the vehicle rather than walking! Many thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Review
We were shopping for a vehicle for my teenage daughter. She was very interested in getting some type of Jeep. Marlon Jones greeted us as we got out of our vehicle. He was very personable from the start. He welcomed us to look around and said he would be happy to help us in any way he could. He then let us look around the lot. He gave us space which was very refreshing. He checked in with us after we had a chance to look around. Answered our questions specific to a couple of cars on the lot. He offered to let us test drive the vehicle we were interested in and we did. This was our first test drive and lot we had gone to. We thanked Marlon and told him we would think about it. He gave us a card and said to call him anytime he would like to work with us. Well upon leaving the lot our daughter said she really liked the car and she really liked Marlon's personality and would like to buy a car from him. Keep in mind he was the first car salesman she had met on our journey and she is 17. Well mom and dad felt the need to shop around for the next 2 weeks but did not find a car or a salesman like Marlon. Then because our daughter liked the vehicle and Marlon we returned. By then my daughter knew the difference between a caring kind and genuine salesman and those who were not. She knew though the first time to John Hofferer this was who she wanted to deal with. We love the vehicle and how easy Marlon made the whole purchase. Buying a car is stressful and we are thankful that through Marlon's thoughtful approach he turned it into a very positive and fun experience. Thank you so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My dealership experience
We had very good experience with service department on our jeep and truck. Just purchased new Wrangler and Randy and Kevin are the best ,so much better than other dealerships experience . Thanks to you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of John Hoffer Chrysler Jeep in Topeka KS
This is our 2nd trip to John Hoffer for another car with one of their dealers Randy Glass man he is the best over there! Almost 3 yrs ago bought a 2012 Chrysler 300 loved it and got a nice deal on it. Then just recently looking i had been looking off and on at the dealership always bumping into Randy and he knew exactly what I was looking for. The minute he got one on the lot he called me and their she was another 300..man Randy knew what I was wanting and got it for me and again a nice deal and such a easy transition . Fair prices, Great service and overall management folks are all very pleasant folks that is what you are going to get from John Hoffer Chrysler Jeep The best car lot in Topeka! And don't forgot to ask for Randy Glass! :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, clean place, nice people
Charles Brown was a great guy that convinced me to buy a great car!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your comments. We appreciate your business.