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Meet Scott Crossman

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Sales Consultant
(15 reviews)

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Reviews

After a very disappointing experience at another

After a very disappointing experience at another dealership I connected with Scott. Scott made us instantly feel comfortable. Highly recommend!! So happy w/ our purchase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

everyone at the dealership is polite and

everyone at the dealership is polite and professional,they recently did service on a volvo for us and they kept me updated the entire time the work was done perfectly as always.we have purchased mutiple vehicles from this dealership and be very satisfied every time..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Friendly service very happy Scott was great and

Friendly service very happy Scott was great and trustworthy thank you will refer etc etc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Alan & Scott were great to work with!

Alan & Scott were great to work with! Patient, honest, knowledgeable & no pressure. Staying in touch with us throughout the buying process. Their friendly & caring approach made the process very easy for us. It was a pleasure working with them & I'll definitely recommend your services to my family & friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! Please do not forget to come back for your tutorial!! Merry Christmas!!!

Services to customer was kind, stayed knowledgeable on

Services to customer was kind, stayed knowledgeable on issues at hand. Kept customer abreasted. & comfortable as possible. Without a long waiting time..oh oh oh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They sell a complicated product and the staff is not yet

They sell a complicated product and the staff is not yet fully up to speed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership and service department.

Great dealership and service department. Have been customer since 1999 and bought 4 Volvos here. Scott Crossman was very easy to work with on latest purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It took a while to get an appointment but the service was

It took a while to get an appointment but the service was great. I will continue to bring my car to this location for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I just downgraded my assessment from a 5 to a 3 because

I just downgraded my assessment from a 5 to a 3 because of this irritating survey that insisted on at least 15 words. You have succeeded in snatching defeat from the jaws of victory!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our experience with Volvo Cars Annapolis was

Our experience with Volvo Cars Annapolis was exceptionally good. We ordered a new V60 Cross Country and the sales manager and sales representative stayed in touch with us and answered our questions throughout. Delivery was very smooth, with financing (at great rates) settled in advance of our appointment and all other paperwork handled quickly and professionally. The product specialist took a lot of time to go over this car's many technology features with us so we felt comfortable with it before leaving the dealership. On top of that, the V60 is beautiful and was delivered in spotless condition. We visited multiple dealerships during our search, including another Volvo dealer, and are very pleased we went with Volvo and Volvo Cars Annapolis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.