Annapolis Subaru

What can I say. Read the previous comments and they've covered all the bases. The minute you open the door, you're greeted. Never pressured. Told Michele Petro what we were looking for and she found one immediately and priced it out for us and called as soon as it was on the lot. Fantastic group to deal with. After delivery I went back to have interior and exterior treated. Service department are on the ball. Fast and efficient.

This is my 1st Subaru and the 1st car I've bought since 2007. I started working with James Lyon in early February when I drove my 1st Forester. I wanted either a blue or red Forester Limited 2020-2023 and was willing to wait for one. From February-June, James periodically checked in with me to let me know when blue and red Foresters were at the dealership. I came up on June 20th to test drive a 2021 maroon Forester Limited and decided to purchase it. From this point, James, William the Finance Guy and Tom, the Sales Manager, all worked with me to seal the deal. They patiently answered all my questions, gave me a great offer on my trade-in and never pressured me to hurry up or buy any of the additional products I was offered. I had pre-qualified for a car loan but when I realized I would have to return with a check and wouldn't be able to drive the car home on the 20th, I let William see how close he could get to what he agreed was a really good rate. He got close enough with a car loan from Truist that I agreed to finance through Subaru. The final thing that convinced me that Annapolis Subaru is truly customer focused was, as I was preparing to drive away after completing the purchase, I noticed that the driver's seat leather had split--something I swear was not there when I test drove the car. While I was prepared to ask if Annapolis Subaru could fix the seat, I didn't have to because James contacted me to tell me that Tom had authorized the repair. The seat looks like new. I'm very happy with my Subaru though it's going to take me years to figure out all the technology and I can not thank the folks at Annapolis Subaru enough for making the whole car buying process friendly and painless!

Third car from Annapolis Subaru. Dependable cars, knowledgeable/friendly staff and I was not pressured to buy the car or the extras! In and out!

I have bought four cars from you all and with Michele Petro’s help. She is a class act. Bill, the financial guy was adequate to his task.

Amazing staff everyone made sure my experience was personable from sales to finance would definitely recommend to others amazing buying experience

A great experience. Getting the car I wanted with financing was easy and hassle free. Both James and Marissa were fantastic. James even help moved my things from the old car to the new.

Very nice kind and professional. Great costumer service. Very knowledgeable of the product she sales

Susan was wonderful, very nice & helpful. Extremely knowledgable & greast at explaining complicated technical things. She t eated me with respect & NEVER pressured me to buy anything that did not suit me. She was a oleasure to do business with.

This experience was very pleasant. No hassle. Walked into registration area, waited on almost immediately. Few questions, signature, handed me rental car bob and off I went. What a breeze. Guess they practice and time themselves. Whatever works for them!

The whole experience was pleasant, efficient, and hassle-free! Susan was kind, knowledgeable, and worked with us to get a fair price right from the start. After the sale she spent extra time going through the owner’s manual and features with us and answered all the questions we had. Best and smoothest car buying experience I’ve ever had!