Reviews
David did a great job and was very patient as we test drove several vehicles. This is the 2nd time I've purchased a care from Annapolis Subaru and when the time comes to make a change, Annapolis Subaru will be my choice.
David did a great job and was very patient as we test drove several vehicles. This is the 2nd time I've purchased a care from Annapolis Subaru and when the time comes to make a change, Annapolis Subaru will be my choice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Michele and the team at Annapolis Subaru made the process fun all while educating me on why a Subaru. I’m very active and tall, and it made sense. Everyone in the process, Pat, Bruce, Michele and Marissa all were so supportive, professional, and helping me scrutinize the details while buying a used car that I can rely on for years to come. I like the family feel of Annapolis Subaru, and it’s truly a team effort! As I adjust my sails in my life, I am so grateful for their support and how easy the whole process was! Thank you!
Michele and the team at Annapolis Subaru made the process fun all while educating me on why a Subaru. I’m very active and tall, and it made sense. Everyone in the process, Pat, Bruce, Michele and Marissa all were so supportive, professional, and helping me scrutinize the details while buying a used car that I can rely on for years to come. I like the family feel of Annapolis Subaru, and it’s truly a team effort! As I adjust my sails in my life, I am so grateful for their support and how easy the whole process was! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a used Jeep Cherokee from them. Susan was very nice, knowledgeable, and went out of her way to make the sale happen. They even filled my gas tank before I left.
I bought a used Jeep Cherokee from them. Susan was very nice, knowledgeable, and went out of her way to make the sale happen. They even filled my gas tank before I left.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have unfortunately had a poor experience with the management team in the Service Department. My car broke down on the highway the day after I had services done at Annapolis Subaru. I then had my car towed back to the dealership and the management team did not take responsibility for the poor work, inconvenience and difficulty they had caused.
I have unfortunately had a poor experience with the management team in the Service Department. My car broke down on the highway the day after I had services done at Annapolis Subaru. I then had my car towed back to the dealership and the management team did not take responsibility for the poor work, inconvenience and difficulty they had caused.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
James was great! He made the whole process feel like hanging out with a friend. You can tell everyone there loves and stands by Subaru.
James was great! He made the whole process feel like hanging out with a friend. You can tell everyone there loves and stands by Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I've had two good experiences with Annapolis Subaru - one about 8 years ago (and that car is still on the road, running well!) and one this month. A busy but efficiently run operation. I highly recommend salesman James Lyon as well - very professional, knowledgeable and a good listener/responder, great follow up. Didn't try too hard to sell me on a Forester that was a very good deal once I realized I wanted something smaller and opted for the Crosstrek which was lower cost for me and probably lower commission for him! Kudos, all!
I've had two good experiences with Annapolis Subaru - one about 8 years ago (and that car is still on the road, running well!) and one this month. A busy but efficiently run operation. I highly recommend salesman James Lyon as well - very professional, knowledgeable and a good listener/responder, great follow up. Didn't try too hard to sell me on a Forester that was a very good deal once I realized I wanted something smaller and opted for the Crosstrek which was lower cost for me and probably lower commission for him! Kudos, all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Simply the best! Great staff and inventory! You will not regret making the drive to Annapolis!
Simply the best! Great staff and inventory! You will not regret making the drive to Annapolis!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very flexible and accommodating. No pressure. Clif explained instructions for operating my Forrester clearly. I felt they gave me their best price. Looking forward to driving my Forrester!
Very flexible and accommodating. No pressure. Clif explained instructions for operating my Forrester clearly. I felt they gave me their best price. Looking forward to driving my Forrester!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Michele explained everything well, was respectful and not pushy. The dealership was not overflowing with sales people ready to pounce which is what I had experienced in the past.
Michele explained everything well, was respectful and not pushy. The dealership was not overflowing with sales people ready to pounce which is what I had experienced in the past.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience doing business with James Lyon at Annapolis Subaru. He was transparent, communicative, professional, and very helpful during this process. Highly recommend him.
Had a great experience doing business with James Lyon at Annapolis Subaru. He was transparent, communicative, professional, and very helpful during this process. Highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car