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Annapolis Subaru

(2,818 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(2,818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Annapolis Subaru from DealerRater.

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Susan was amazing to work with!

Susan was amazing to work with! She helped us find the perfect vehicle for our growing family!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the second vehicle I’ve purchased from Michelle

This is the second vehicle I’ve purchased from Michelle Petro and Annapolis Subauru… The customer service and attention to detail is always excellent!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff was professional and responsive and easy to

The staff was professional and responsive and easy to talk and negotiate with. They were very considerate of our requirements and focused on them and not on anything else beyond what we said we would consider. I would return again if we ever need another Subaru.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

James Lyon I visited the location to pick up a fleet

James Lyon I visited the location to pick up a fleet car and was incredibly impressed by the level of professionalism and above & beyond customer service. James Lyon particularly was a breath of fresh air. Despite the overwhelming heat outside he helped me switch from the old to the new car with a smile and care/service you don’t see everyday. Subaru should be proud to be represented by James Lyons. I believe in first impressions and he knocked it out of the ballpark. Thank you James and keep it up young man!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Susan and Annapolis Subaru are a 10 out of 5 for me.

Susan and Annapolis Subaru are a 10 out of 5 for me. We've bought three cars there, and each time it's been a superb experience. Susan takes the time to know her customers and what they're looking for and then she matches you to a car perfectly! Highly recommend!!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

It was a pleasure working with David.

It was a pleasure working with David. He took the time to listen to our needs and delivered exactly the vehicle and price we were hoping for.The added bonus was discovering my favorite radio station, WRNR— which I thought was gone forever—playing in my new car! Highly recommend David and Annapolis Subaru.

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  • Overall experience 5.0
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The best experience with a dealership!

The best experience with a dealership! They will answer all and any questions you may have, and assist with finding the best fit car for you. This dealership is also very down home and welcoming!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.

Christina was great!

Christina was great! I really had no direct dealings with the dealership. What can I say

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.

Andre Gayle, Christina Newcomer & Marissa Leach are an

Andre Gayle, Christina Newcomer & Marissa Leach are an OUTSTANDING TEAM!! Each member of the Annapolis Subaru Team, were helpful, informative, and great to work with. Go TEAM!! You Killed It!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I HAVE HAD THE GOOD FORTUNE TO WORK WITH MICHELE PETRO ON

I HAVE HAD THE GOOD FORTUNE TO WORK WITH MICHELE PETRO ON 3 SUBARU LEASES, THE MOST RECENT, A 2025 OUTBACK. SHE IS SIMPLY OUTSTANDING IN EVERY WAY THAT COUNTS. HAVING BEEN WITH ANNAPOLIS SUBARU A LONG TIME SHE HAS IN-DEPTH KNOWLEDGE OF ALL THE MODELS AVAILABLE AND SHE IS HAPPY TO ANSWER ANY AND ALL QUESTIONS. MICHELE IS VERY CUSTOMER FOCUSED AND YOU CAN TELL THAT GREAT SERVICE IS A PRIORITY FOR HER. IN HAVE ALSO HAD THE PLEASURE OF WORKING WITH ANDRE GAYLE AND MARISSA LEACH MORE THAN ONCE AND WILL SING THEIR PRAISES AS WELL. I HAVE BEEN A CUSTOMER OF THIS DEALERSHIP SINCE 2007 AND CAN SAY WITH A CERTAINTY THAT ANNAPOLIS SUBARU IS AN OUTSTANDING AND WELL-RUN ORGANIZATION. THE SERVICE DEPT. ALSO DESERVES KUDOS FOR KNOWLEDGEABLE STAFF ,FAST AND EXCELLENT SERVICE. DOUBT I WILL EVER GO ANYWHERE ELSE. BARBARA

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.