Reviews

4.5 out of 5 4.5
50 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 26, 2018

    I had an appointment at 7:30 to get my car worked on. When I got there Jerry Meeker told me the mechanics don't get there till 8:30. Why don't... you just say your dealership opens at 6:00 but salesmen don't show till 9:00. I went to get air-conditioner and navigation worked on and a few other things. I told them this a month ago After 7 hours I was told they were done but couldn't fix the navigation or air conditioner fixed because they didn't have the part. Come on Mr. Williams is this how you run your dealership SHAME ON YOU!!!!! I will tell every person I ever meet not to get their car worked on there.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 18, 2018

    very clean dealership I was greeted with a smile as soon as I walked through the door! the guys at Mt Orab Ford are great!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • December 4, 2017

    Orrin was a great Salesman. He was very knowledgeable and supportive in my decisions. I will definitely refer Family and Friends to Orrin at Mt. Orab Ford!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Angie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Orrin and the team. Please let us know if the...re is ever anything else we can do for you! Thank you and safe travels!

  • 5.0 out of 5
    June 13, 2018

    Great salesman David Brewer, great store, great experience, and just great. Definitely would recommend to anyone wanting to buy a new or used vehicle.... Thanks.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    April 23, 2018

    They only gave one key when I purchased the truck and promised another and I call frequently and still have not been given a spare key!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for bringing this to our attention. Please reach out to us at your earliest convenience so we can solve this issue. We hope to hear from you... soon.

  • 5.0 out of 5
    January 28, 2018

    Bill Lewis was very polite and visual without being too much. The whole experience was very painless and easy. My first time buying a new car was absolutely... a good one!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mary, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else... we can do for you! Safe travels!

  • 5.0 out of 5
    January 22, 2018

    Bill Lewis was very helpful in getting me a new Ford Escape to replace my 2016 Ford Escape that was just totaled. The financing staff worked hard to get... us a payment we could afford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We always regret to hear of any accidents, but we?re happy Bill could help you! Congratulations on your new Ford Escape! Please let us know if there i...s ever anything else we can do for you.

  • 5.0 out of 5
    January 22, 2018

    Mr. Lewis didn't mess around and when we found a car we were interested in and gave him the parameters of payments that we were looking for, he and the... staff managed to get very close to what we were looking for and we bought the car. The process went very smoothly for us.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mark, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We try to provide all of our guests with a... great atmosphere and world-class service that you can trust. Thanks again for your business! Take care!

  • 5.0 out of 5
    January 22, 2018

    Everyone was great the facility is outstanding I highly recommend going to Mt. Orab Ford They made car buying easy and enjoyable and the location was... very convenient

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    December 1, 2017

    Very pleased with my 2018 Ford Focus. Love it. Thank you Bill Lewis for working with me and giving me the best deal ever.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care...!

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