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Mt. Orab Ford

(122 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
New (888) 848-2813 (888) 848-2813
Used (888) 848-8115 (888) 848-8115
Service (888) 849-1071 (888) 849-1071

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mt. Orab Ford from DealerRater.

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MT Orab Ford

No complaints, very friendly environment good service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Mt. Orab Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Survey

Nick Sanders and everyone else involved did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mt Orab Ford

Everyone is always friendly and helpful. No high pressure sales pitch.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rose, thanks for the great star-rating! We hope to be of service to you again! Take care!

Love or NEW car

Went in looking for a used car afters ours broke down again. Never thought we would we able to purchase a brand spanking new car. Believe it or not we did! Still getting used to all the features but it's been so much fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New truck

Enjoyed buying my new truck at Mt Orab Ford , the people and the dealership were 1st class . I definitely would and will recommend them to everyone I know .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lease buy out

Came with my middle son (12) he originally picked out the color and model , I agreed with a lease short term, never owning a ford before... after 18 months into I discussed early trade and there just wasn’t any viable options that worked for me . Last month of the lease and evaluation of my first ford I decided to buy the truck out of the lease , staff as always very polite and helpful my experience with MT Orab Ford has always been stellar and expedited. I proudly share my experience with friends family and neighbors on the Ford F-150 and display the vehicle in my driveway everyday clean shiny and dry as a badge of pride and the American way !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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ROUTINE OIL CHANGE AND TIRE ROTAATION

Nothing to actually review. I had the oil in my car changed and my tires rotated. A periodic thing necessary in the upkeep of a car. Standard procedure. Nothing unusual.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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F150 TRUCK

THEY WAS VERY POLITE AND HELPFUL. ALWAYS BOUGHT A FORD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, thank you for taking the time to leave us your response to our Staff's outstanding customer service. If you have any further questions, please don't hesitate to reach out. Take care.

More than satisfied

I have been more than satisfied with my experience at Mt Orab Ford. They are always friendly and helpful in every way. Their facilities are exceptionally clean and taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Evelyn, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to be of service to you again! Take care!

2019 f350

Very easy to deal with. Very knowledgeable able vehicle specifications. Very willing to bring in vehicles from there other locations for me to look at

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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