Reviews
Write a reviewGreat to deal with !!!!!!
they got it done in 1 day and I did'nt have to drive back up to Carson City,and have to rent a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
General Service
Up front discussion on costs. Friendly and prompt service upon arrival, waged the truck when they were done with their work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service dept
Excellent service great personnel. Repaired in a timely manner I would definitely recommend having your vehicle serviced here. Very clean waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Older Jeep Repairs
I presented a series of tough repairs on a 15-year old Jeep. The problems were properly diagnosed, and the repairs were done well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always friendly, helpful and kind.
Everything. The people at Carson Dodge Chrysler Jeep are so friendly, helpful and kind. I feel very comfortable and secure that they will take good care of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Releived
unexpected courteousness to out-of-towners on a road trip with their new ram van. We were treated like we purchased the vehicle from your showroom.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
After waisting time at several other dealerships trying to get a decent deal on a rather hopeless situation, my husband and I called this dealership and I spoke with Jeff Callister who got us in the door. After listening to our situation he was able to get us into the vehicle we wanted and needed. I would highly recommend this dealership and Jeff Callister to everyone. Save time and make this your firat stop. If Jeff cant get you the best deal, than I dont know that anyone can.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly. Treated me like family.
I was treated like I was the only one there and I had priority. They were able to explain the work done and parts required. They were even able to take me to places I needed to go and pick me back up. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Above normal service for strangers
They worked fast to get the parts and repair the problem with the fuel pump and fuel filter. They took good care of us by taking us to our RV Park in Reno from Tahoe and offered to pick us up the next morning. The Service Manager and his staff were able to give us a discount on some parts and service which did help. It is unusual for a Dealership to do that service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
I have dealt with Sales, Service, Finance, and Parts. Every time they are great!!!!! The owners and managers have made the perfect dealership. I love this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase