Reviews
First time buyer
This was my first time purchasing a new car, and Jim Vermaat definitely made it an amazing experience. He was so personable, and he absolutely goes against the grain when thinking about your typical car salesman. Still a month later, I get so excited every time I get in my car. I would recommend this dealership and Jim to anyone--you are guaranteed a positive experience. Additionally, Todd's assistance with financing the car made my experience just that much better. Thank you so much to you gentlemen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service!
My wife and I both bought our latest vehicles at this dealership. Jeremy Haeseley, our sales guy was very helpful and great to work with. I would and have recommended anyone to buy from him and this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New digs!
Brand new facility translated to more efficient service...same excellent service, just considerably more convenient for me the customer. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love My Murano
Brought my new Murano in for its first oil change. Our salesman Jim Vermatt was wonderful and we hoped the service department would mirror his honestly and helpfulness and it was! Comfortable waiting area and they let you know every step of the way on how long it was going to be etc. Hope I don't have to take my car for anything but scheduled service, but this first visit made me less anxious being a women and knowing I will be treated with respect when there. Thanks Jim! You were right that we are in it together for the long haul for many pleasant visits.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joco2
My experience at town and country was wonderful. Jim Vermatt was very helpful and patient during the entire process. I visited the dealership on 3 different occasions before I finally decided on a Jeep and each time was a great experience. Unlike previous experiences at other dealerships, I didn't feel any pressure. Thanks to Jim I ended up in my dream car. I will definitely be recommending this dealership to others because of the experience. Thank you so much for all of your help Jim!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 Cherokee
Had a very good experience buying my jeep. Mike Moore is very good at helping people to understand what they will be happy with in a jeep. And the care since has been outstanding. I would recommend Jeeps to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience - Thanks James Coffey
Great experience- beautiful new dealership and my sales rep, James Coffey, was great to work with. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike moore
Mike Moore is the best!!!!! Go to him if ur shopping for a vehicle!!!!;)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service
Great Experience! I had a vision of what vehicle I was looking for and the dealership located one from a different location and brought it to Bloomington for me to purchase. Very friendly and the paperwork process was made very easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great time!
This was my first time buying a car. They made it very easy and simple with no pressure. Barry did a fantastic job of explaining every feature of the car and all of my different options for purchasing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car