Parsons Kia

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
51 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    May 29, 2020

    Parsons Kia in Winchester is like going to my extended family's auto shop. Always great me by name and we play catch up in 5 minutes or less. And still... keep the work flowing through like a well oiled machine. I like bringing my car to this group of fun personable people. The tech's are knowledgeable and the service managers are like family. Keep up the good work and ill see you in a couple thousand miles. Take care be blessed. Debbie, Jennifer, Scott, and Sonny !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2020

    Went to this dealership for an oil change. All employees were pleasant and helpful . Debbie was beyond helpful, making the process extremely pleasant... ! Snacks offered, comfortable lounge area for adults and a cute section for little children ! Highly recommend this dealership !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2018

    I absolutely love Kia of Winchester, The staff are always super nice and helping no matter the reason you go in. I bought a new car last week and let... me tell you Susan is the best she helped work with me, she took time out of her schedule for about a week just to help me pick the car i wanted. And then there was Brad who also helped me, he was very patient with going over the owners manual and the details of the car. Keep in mind it was cold out (it was mid February) and rainy I had Susan outside with no coat helping me pick out a car, and then Brad outside showing me the bells and whistles that came with it and even connected my phone to the car for me. Overall i will say I LOVE THE SERVICE. And would recommend them to everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2018

    Great personalities throughout the dealership :-) I always shop here and I do trade in vehicles a lot ( because I drive a lot) Susan Hobbs is an amazing... person along with her sales teams...The parts and service departments also need to be recognized for their outstanding service too :-)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2018

    Cesar was great to work with, we went in looking for him this time since we had such a good experience with him when we bought our used Sportage in 2016.... He listened to what we wanted and brought us a few options to test drive, we didn't feel like the pressure was on, he let us talk it out. He helped us with the whole process and any questions we had. There was a nice variety to look at. We had the service on the Sportage done there while we owned it and we were always satisfied.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2017

    Sales person Brad was amazing. He has assisted most of family in obtaining their cars. Very impressive!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 22, 2017

    We have purchased 1 new and 2 used used cars from Parsons Kia and they have been SO good to us. They are not high pressure sales (which I know EVERYONE... appreciates) and they truly want the best for their customers. We will definitely be back!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 13, 2017

    This is our third KIA product and actually all from the same dealership. I am very comfortable with the dealership and am extremely comfortable in the... product. I follow the recommended maintenance and all vehicles are still going even with very high miles now and no major repairs. You can find anything you are looking for from the base model for business use, a budget vehicle that is both quality and affordable to extremely comfortable with all the bells and whistles.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2017

    My wife purchased a Kia Niro and it was an excellent choice. So good that we went back and got a second one for me. The car buying process was easy and... service was excellent. We are a Kia family now and love our vehicles. Great mileage and awesome technology. Very comfortable cars

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2017

    Susan the general manaer helped with our purchase. Before becoming general manager-she was and always will be our sales person...for almost 13 years we... have only bought Kias. Recently--the purchase was made after someone pulled out in front of me and totaling the car. My wife and I were a mess. Susan helped us through a process...but was more importantly caring and understanding of what we went through.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews