Skip to main content

Bill Gaddis Chrysler Dodge Jeep

4.8
(426 reviews)
Visit Bill Gaddis Chrysler Dodge Jeep
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (877) 889-2570 (877) 889-2570
Used (888) 656-4923 (888) 656-4923
Service (888) 823-3306 (888) 823-3306

Inventory

See all 117 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since April 2004.
At Bill Gaddis C-D-J-R you'll find a wide assortment of automotive services and products including new and pre-owned vehicle inventories a professional service department financial assistance and more. You can find an assortment of Chrysler Dodge Jeep and Ram vehicles in both the new and pre-owned inventories at our Muncie IN dealership. Our friendly and highly knowledgeable staff is dedicated to your satisfaction; visit us today at 1717 N Wheeling Ave and see for yourself!
When you can come to Bill Gaddis Chrysler you can have your Chrysler Dodge Jeep and RAM wishes granted.

Service center

Phone number (888) 823-3306

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

Purchased what we thought was going to be a nice family

Purchased what we thought was going to be a nice family suv 3 weeks ago. Two days after purchase we noticed the inner tires were balding due to alignment issues. Was told it didn’t fall under our 90 day warranty after a week wait with no response. After taking it to the shop, we found out that all 4 struts are bad also. After 3 weeks of purchase and 3k+ in shop fees, there’s nothing they can do about it. Didn’t expect the full bill to be paid, but wouldn’t work with anything. With interest rates increasing you’d think they’d want great service for more recommendations.There’s definitely better dealerships out there that actually care about their customers, and the longevity of their business.

1.0

Purchased what we thought was going to be a nice family

Purchased what we thought was going to be a nice family suv 3 weeks ago. Two days after purchase we noticed the inner tires were balding due to alignment issues. Was told it didn’t fall under our 90 day warranty after a week wait with no response. After taking it to the shop, we found out that all 4 struts are bad also. After 3 weeks of purchase and 3k+ in shop fees, there’s nothing they can do about it. Didn’t expect the full bill to be paid, but wouldn’t work with anything. With interest rates increasing you’d think they’d want great service for more recommendations.There’s definitely better dealerships out there that actually care about their customers, and the longevity of their business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

We had a situation that doesn’t occur to often…trading in

We had a situation that doesn’t occur to often…trading in 2 vehicles for one. Everyone kicked in to assist our newbie salesman Kai-man so it went smoothly. We appreciate the patience

5.0

We had a situation that doesn’t occur to often…trading in

We had a situation that doesn’t occur to often…trading in 2 vehicles for one. Everyone kicked in to assist our newbie salesman Kai-man so it went smoothly. We appreciate the patience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
5.0

Clint always takes good care of me when I am there for a

Clint always takes good care of me when I am there for a oil change or something more serious

5.0

Clint always takes good care of me when I am there for a

Clint always takes good care of me when I am there for a oil change or something more serious

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Pleasant experience

Staff is always pleasant and accommodating. Any work that I have had done is done correctly and quickly at reasonable prices. Highly recommend this dealership

5.0

Pleasant experience

Staff is always pleasant and accommodating. Any work that I have had done is done correctly and quickly at reasonable prices. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Friendly and courteous servise department and parts

Friendly and courteous servise department and parts department is very helpful. Steve and Jaima are ok too.

5.0

Friendly and courteous servise department and parts

Friendly and courteous servise department and parts department is very helpful. Steve and Jaima are ok too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Excellent service personnel and great truck service on my

Excellent service personnel and great truck service on my RAM. The service techs are very meticulous from what I can tell about my oil change and fluid top-off.

5.0

Excellent service personnel and great truck service on my

Excellent service personnel and great truck service on my RAM. The service techs are very meticulous from what I can tell about my oil change and fluid top-off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Matt Besser @ Gaddis Muncie In

Gaddis in Muncie In. This dealership Always puts their customers first. Go and check them out. They always have come thru for us. Ask for Mat Besser he'll take care of you. The staff has always given you help in anyway they can. Service team does great job handling your needs. Been dealing with Gaddis for at least 10 years.

5.0

Matt Besser @ Gaddis Muncie In

Gaddis in Muncie In. This dealership Always puts their customers first. Go and check them out. They always have come thru for us. Ask for Mat Besser he'll take care of you. The staff has always given you help in anyway they can. Service team does great job handling your needs. Been dealing with Gaddis for at least 10 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

oil change

My oil change was done quickly and at a good price as the cost of the oil was most of the cost which is not controlled by the dealership.

5.0

oil change

My oil change was done quickly and at a good price as the cost of the oil was most of the cost which is not controlled by the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Service Dept

Was in the service and to fix the passenger rear siding door, everything works as it should. The vehicle was returned as promise Thanks for your help

5.0

Service Dept

Was in the service and to fix the passenger rear siding door, everything works as it should. The vehicle was returned as promise Thanks for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Best always

Always do a great job on all of my vehicles. Wouldn't go anywhere else. Great staff love how they make you feel like part of the family.

5.0

Best always

Always do a great job on all of my vehicles. Wouldn't go anywhere else. Great staff love how they make you feel like part of the family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 426 reviews