Reviews
worst service ever would not take anything there for a
worst service ever would not take anything there for a repair. They did over 2500 dollarswworth of work and did not fix the issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Starting with the receptionist who answers the phone, it
Starting with the receptionist who answers the phone, it was a pleasant voice and a knowledgeable answer to my questions. She was very comforting and welcoming. She transferred me to the sales dept. My sales Rep, Jordan had the vehicle ready as soon as I got there. He answered all my questions, and made me feel comfortable. People buy from people and I liked your people. I bought the car the very next day. No hassle, no pressure.I was completely satisfied with the process. I would recommend anyone to purchase from your dealership. It is very professional. Thank you, Peter Lapitsky
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant experience
Staff is always pleasant and accommodating. Any work that I have had done is done correctly and quickly at reasonable prices. Highly recommend this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Matt Besser @ Gaddis Muncie In
Gaddis in Muncie In. This dealership Always puts their customers first. Go and check them out. They always have come thru for us. Ask for Mat Besser he'll take care of you. The staff has always given you help in anyway they can. Service team does great job handling your needs. Been dealing with Gaddis for at least 10 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
oil change
My oil change was done quickly and at a good price as the cost of the oil was most of the cost which is not controlled by the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Dept
Was in the service and to fix the passenger rear siding door, everything works as it should. The vehicle was returned as promise Thanks for your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best always
Always do a great job on all of my vehicles. Wouldn't go anywhere else. Great staff love how they make you feel like part of the family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
I am very happy with Gaddis. I purchased my vehicle from them in 2013 and have always taken it to them for all my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Dept
They got my vehicle is and out when I didn't to be out in order to get to work on time. Service team very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Spot on customer care
I had a great experience with Gaddis from ordering my Ram 3500 diesel with Jordan Voltz to my return for service. I live 55 miles apart and I will drive the extra mile for their service. I had my second oil change/tire rotation and fuel filter replacement. I don't know how they can do it but their prices were far less than my local Ram dealer. I was treated well with all that I dealt with while at Gaddis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase