Reviews
Michael & Tony were awesome! The whole staff made me feel welcomed apon my arrival. Everything was explained in detail I love the team and their service. Thank you for that unique experience!!!
Michael & Tony were awesome! The whole staff made me feel welcomed apon my arrival. Everything was explained in detail I love the team and their service. Thank you for that unique experience!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was excellent - no problems! They even found a repair I needed with no charge. Waiting area was clean and a person offered everyone water or a soft drink. Very impressive.
Service was excellent - no problems! They even found a repair I needed with no charge. Waiting area was clean and a person offered everyone water or a soft drink. Very impressive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was great. No problems there. My problem is the warranty that was offered to me. My 2022 Kia Telluride had too many miles on it, and didn't come with a warranty. I told them that I was willing to purchase a warranty. I was offered a warranty that no dealerships, including Joseph Chevrolet, wants to deal with. So far, I've had 2 problems that required service. Both times it was engine problems. The first time, Joseph Chevrolet did the work. The warranty covered a portion, but not all, like I thought they should have. The second time, Joseph Chevrolet shipped it out to another dealership. The warranty didn't cover any of it. Both times were engine problems that should have been covered by any engine and drive train warranty. It doesn't matter how nice and accommodating the staff is, or how happy a customer may be when they make a purchase. If the customer is pointed to a warranty that won't cover the vehicle, it sours the whole deal. It isn't as though I chose a warranty company and made them use it. They chose a warranty that they knew beforehand would be very difficult to get them to pay for any mechanical problems. It is so difficult that they would rather ship the car out to another dealer to do the repairs. The experience has made me feel taken advantage of and not trust Joseph Chevrolet.
The staff was great. No problems there. My problem is the warranty that was offered to me. My 2022 Kia Telluride had too many miles on it, and didn't come with a warranty. I told them that I was willing to purchase a warranty. I was offered a warranty that no dealerships, including Joseph Chevrolet, wants to deal with. So far, I've had 2 problems that required service. Both times it was engine problems. The first time, Joseph Chevrolet did the work. The warranty covered a portion, but not all, like I thought they should have. The second time, Joseph Chevrolet shipped it out to another dealership. The warranty didn't cover any of it. Both times were engine problems that should have been covered by any engine and drive train warranty. It doesn't matter how nice and accommodating the staff is, or how happy a customer may be when they make a purchase. If the customer is pointed to a warranty that won't cover the vehicle, it sours the whole deal. It isn't as though I chose a warranty company and made them use it. They chose a warranty that they knew beforehand would be very difficult to get them to pay for any mechanical problems. It is so difficult that they would rather ship the car out to another dealer to do the repairs. The experience has made me feel taken advantage of and not trust Joseph Chevrolet.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Mario was very professional, he was the only one to approach me to ask if I need help. He was very helpful explaining everything in the car to me.
Mario was very professional, he was the only one to approach me to ask if I need help. He was very helpful explaining everything in the car to me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire staff was friendly and helpful! We had a great experience and never felt pressured in any way. Our salesman Alex Leanch was exceptional!
The entire staff was friendly and helpful! We had a great experience and never felt pressured in any way. Our salesman Alex Leanch was exceptional!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tom and the team were GREAT! I've bought Eight or more vehicles from Joseph Chevrolet.
Tom and the team were GREAT! I've bought Eight or more vehicles from Joseph Chevrolet.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Cameron was amazing. I was purchasing from another state. He arranged my pickup. Loaned me a vehicle until everything was complete on my vehicle. Then had my truck delivered to my door. Kindness all around the building. He listened, didn't judge and didn't ding my credit a zillion times.
Cameron was amazing. I was purchasing from another state. He arranged my pickup. Loaned me a vehicle until everything was complete on my vehicle. Then had my truck delivered to my door. Kindness all around the building. He listened, didn't judge and didn't ding my credit a zillion times.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Cameron took care of me from another state...Arranged my pickup and had my car delivered to my home in another state! What an amazing experience. Painless easy and just kindness throughout the process.
Cameron took care of me from another state...Arranged my pickup and had my car delivered to my home in another state! What an amazing experience. Painless easy and just kindness throughout the process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service was great, everything was explained at a high level and the popcorn was slapping. My technician kept me informed.
Service was great, everything was explained at a high level and the popcorn was slapping. My technician kept me informed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Alex was very helpful and professional throughout the process of buying my car. I wouldn't hesitate to suggest Alex to others The dealership and showroom was very clean.
Alex was very helpful and professional throughout the process of buying my car. I wouldn't hesitate to suggest Alex to others The dealership and showroom was very clean.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car