Reviews
Faat , simply, and friendly service. Everyone was awesome i was smiling from the time I walked in unto i completed my service.
Faat , simply, and friendly service. Everyone was awesome i was smiling from the time I walked in unto i completed my service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jennifer was very professional and the credit people at Joseph went out of their way to get me a payment I could work with. I have always dealt with the great sales people at Joseph, since the 1990's. Jennifer was awesome!
Jennifer was very professional and the credit people at Joseph went out of their way to get me a payment I could work with. I have always dealt with the great sales people at Joseph, since the 1990's. Jennifer was awesome!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The sales person was great. The process of buying the car was bad. Felt mislead through out. What I thought, I was getting doesn’t seem like I got. Things added that I declined. This did not feel good as a long time customer.
The sales person was great. The process of buying the car was bad. Felt mislead through out. What I thought, I was getting doesn’t seem like I got. Things added that I declined. This did not feel good as a long time customer.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
It is always a warm and pleasant experience when bring in my cars for maintenance
It is always a warm and pleasant experience when bring in my cars for maintenance
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Angela was awesome! Service was fast and done correctly . I had a oil change and lube plus tires rotated
Angela was awesome! Service was fast and done correctly . I had a oil change and lube plus tires rotated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Michael & Tony were awesome! The whole staff made me feel welcomed apon my arrival. Everything was explained in detail I love the team and their service. Thank you for that unique experience!!!
Michael & Tony were awesome! The whole staff made me feel welcomed apon my arrival. Everything was explained in detail I love the team and their service. Thank you for that unique experience!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was excellent - no problems! They even found a repair I needed with no charge. Waiting area was clean and a person offered everyone water or a soft drink. Very impressive.
Service was excellent - no problems! They even found a repair I needed with no charge. Waiting area was clean and a person offered everyone water or a soft drink. Very impressive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was great. No problems there. My problem is the warranty that was offered to me. My 2022 Kia Telluride had too many miles on it, and didn't come with a warranty. I told them that I was willing to purchase a warranty. I was offered a warranty that no dealerships, including Joseph Chevrolet, wants to deal with. So far, I've had 2 problems that required service. Both times it was engine problems. The first time, Joseph Chevrolet did the work. The warranty covered a portion, but not all, like I thought they should have. The second time, Joseph Chevrolet shipped it out to another dealership. The warranty didn't cover any of it. Both times were engine problems that should have been covered by any engine and drive train warranty. It doesn't matter how nice and accommodating the staff is, or how happy a customer may be when they make a purchase. If the customer is pointed to a warranty that won't cover the vehicle, it sours the whole deal. It isn't as though I chose a warranty company and made them use it. They chose a warranty that they knew beforehand would be very difficult to get them to pay for any mechanical problems. It is so difficult that they would rather ship the car out to another dealer to do the repairs. The experience has made me feel taken advantage of and not trust Joseph Chevrolet.
The staff was great. No problems there. My problem is the warranty that was offered to me. My 2022 Kia Telluride had too many miles on it, and didn't come with a warranty. I told them that I was willing to purchase a warranty. I was offered a warranty that no dealerships, including Joseph Chevrolet, wants to deal with. So far, I've had 2 problems that required service. Both times it was engine problems. The first time, Joseph Chevrolet did the work. The warranty covered a portion, but not all, like I thought they should have. The second time, Joseph Chevrolet shipped it out to another dealership. The warranty didn't cover any of it. Both times were engine problems that should have been covered by any engine and drive train warranty. It doesn't matter how nice and accommodating the staff is, or how happy a customer may be when they make a purchase. If the customer is pointed to a warranty that won't cover the vehicle, it sours the whole deal. It isn't as though I chose a warranty company and made them use it. They chose a warranty that they knew beforehand would be very difficult to get them to pay for any mechanical problems. It is so difficult that they would rather ship the car out to another dealer to do the repairs. The experience has made me feel taken advantage of and not trust Joseph Chevrolet.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Mario was very professional, he was the only one to approach me to ask if I need help. He was very helpful explaining everything in the car to me.
Mario was very professional, he was the only one to approach me to ask if I need help. He was very helpful explaining everything in the car to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire staff was friendly and helpful! We had a great experience and never felt pressured in any way. Our salesman Alex Leanch was exceptional!
The entire staff was friendly and helpful! We had a great experience and never felt pressured in any way. Our salesman Alex Leanch was exceptional!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car