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Joseph Chevrolet

(1,097 reviews)
Visit Joseph Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday 11:00am–4:00pm Closed

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New (513) 810-5089 (513) 810-5089
Used (513) 810-5099 (513) 810-5099
Service (513) 810-5145 (513) 810-5145

Inventory

See all 483 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2014.
Joseph Chevrolet of Cincinnati is a proud member of the Joseph Auto Group Cincinnati's #1 Auto Group! For 80+ years our growing loyal customer base proves a pleasant buying and servicing experience is paramount to us. We treat our customers like family.
Joseph Chevrolet the home of Lifetime Vehicle Coverage on New & Used Vehicles!

Service center

Phone number (513) 810-5145

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph Chevrolet from DealerRater.

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Everyone in the sales department was very helpful. They answered all my questions. They were open and honest about my purchase. They made it very easy for me to purchase the truck.

Everyone in the sales department was very helpful. They answered all my questions. They were open and honest about my purchase. They made it very easy for me to purchase the truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Alex was knowledgeable, patient, and concise with the dealership experience. Alex addressed all concerns and make the experience pleasant.

Alex was knowledgeable, patient, and concise with the dealership experience. Alex addressed all concerns and make the experience pleasant.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re glad to hear Alex provided a knowledgeable, patient, and enjoyable experience during your visit. It’s great to know all of your concerns were addressed and that the process was a pleasant one. Thank you for choosing Joseph Chevrolet!

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We spent all week at Wyler and had a horrendous experience. We came to Joseph and it was completely different. Charles was clearly very knowledgeable. He listened to exactly what we asked for, found it quickly, and made the entire process incredibly quick and easy! They did not spend time dragging their feet or trying to up-charge me. The price also came in cheaper than any dealership in the city on the vehicle we were getting. On top of that, everyone was very friendly and it’s clear that Joseph places value on their employees. I witnessed a sales person get to leave early to coach his child’s game on a Friday! I will not purchase a vehicle from a different dealership in the city again and I will recommend them to anyone I know looking for a car!

We spent all week at Wyler and had a horrendous experience. We came to Joseph and it was completely different. Charles was clearly very knowledgeable. He listened to exactly what we asked for, found it quickly, and made the entire process incredibly quick and easy! They did not spend time dragging their feet or trying to up-charge me. The price also came in cheaper than any dealership in the city on the vehicle we were getting. On top of that, everyone was very friendly and it’s clear that Joseph places value on their employees. I witnessed a sales person get to leave early to coach his child’s game on a Friday! I will not purchase a vehicle from a different dealership in the city again and I will recommend them to anyone I know looking for a car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such an incredible review! We’re thrilled to hear Charles provided a knowledgeable, efficient, and pressure free experience while helping you find exactly what you were looking for. Our team works hard to create a welcoming environment for both our customers and employees, so your kind words truly mean a lot to us. We sincerely appreciate your recommendation and are honored to have earned your trust and business. Enjoy your new vehicle, and thank you for choosing Joseph Chevrolet!

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Mario was Great. I Love the Truck He Got Me Into. My Only Complaint Was the Lack of Follow-up Communication. I Had to Keep Calling and Checking in for a Week. I was told I would Get the Vehicle the Next day after signing paperwork. Also, my personal vehicle got locked in the lot overnight. We went to get something to eat Someone locked the gate at 6 but told us to be back by 8pm... but with all of that said it made the experience more memorable. The Staff were super friendly, the Truck was Perfect and Management made the Finance go quickly.

Mario was Great. I Love the Truck He Got Me Into. My Only Complaint Was the Lack of Follow-up Communication. I Had to Keep Calling and Checking in for a Week. I was told I would Get the Vehicle the Next day after signing paperwork. Also, my personal vehicle got locked in the lot overnight. We went to get something to eat Someone locked the gate at 6 but told us to be back by 8pm... but with all of that said it made the experience more memorable. The Staff were super friendly, the Truck was Perfect and Management made the Finance go quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We’re thrilled to hear Mario helped get you into a truck you love and that our team made the financing process smooth and welcoming. At the same time, we apologize for the lack of follow up communication and the inconvenience involving your personal vehicle. We appreciate your patience and honest feedback, as it helps us continue improving the experience we provide our customers. Thank you again for choosing Joseph Chevrolet, and enjoy your new truck!

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Greg F. was fantastic to work with. I stated from the beginning that I was not excited about purchasing a car, and in fact, pretty stressed. Greg never made me feel rushed, always made sure I felt heard, and was happy to answer and all questions I had! He was never pushy and truly made me feel like he had my best intentions at heart. I'd recommend him to just about anyone. Nick was also a great help, and despite minimal interaction, the interaction we did have was very impactful to my overall experience at Joseph Chevrolet. While I hope to not have to purchase another car for quite some time, Joseph would be the first place I return to when/if I do.

Greg F. was fantastic to work with. I stated from the beginning that I was not excited about purchasing a car, and in fact, pretty stressed. Greg never made me feel rushed, always made sure I felt heard, and was happy to answer and all questions I had! He was never pushy and truly made me feel like he had my best intentions at heart. I'd recommend him to just about anyone. Nick was also a great help, and despite minimal interaction, the interaction we did have was very impactful to my overall experience at Joseph Chevrolet. While I hope to not have to purchase another car for quite some time, Joseph would be the first place I return to when/if I do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review, Emily! We’re so glad Greg F. helped make what can often be a stressful process feel comfortable, supportive, and pressure free. Our team takes pride in listening to our customers and making sure they feel informed and valued every step of the way, and it’s wonderful to hear both Greg and Nick made such a positive impact on your experience. We truly appreciate your recommendation and thank you for choosing Joseph Chevrolet!

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The maintenance work was completed in a timely manner. The waiting room is comfortable. The advisor was friendly and professional.

The maintenance work was completed in a timely manner. The waiting room is comfortable. The advisor was friendly and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind feedback! We’re glad to hear your maintenance service was completed promptly and that you enjoyed our comfortable waiting area. It’s also great to know our advisor provided friendly and professional service throughout your visit. Thank you for choosing Joseph Chevrolet!

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They are awesome! This is the second care that I have bought from them, can't say anything negative! I will be referring everyone! Thanks for another great experience and going above and beyond to find what we were looking for.

They are awesome! This is the second care that I have bought from them, can't say anything negative! I will be referring everyone! Thanks for another great experience and going above and beyond to find what we were looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Joseph Chevrolet again! We truly appreciate your continued trust and your kind words. Our team is always happy to go the extra mile to help our customers find the right vehicle, and we’re grateful for your recommendation. Enjoy your new ride!

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I am very pleased Joseph Chevrolet they are always very curious, and have purchased six vehicles from Joseph and have always been very impressed with them, Thank you….

I am very pleased Joseph Chevrolet they are always very curious, and have purchased six vehicles from Joseph and have always been very impressed with them, Thank you….

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and continued support of Joseph Chevrolet! We’re honored to have earned your business over the years and truly appreciate your kind feedback. Providing courteous service and a great experience every time is always our goal. Enjoy your newest vehicle, and thank you again for being part of the Joseph Chevrolet family!

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The salesman was very professional & made the experience comfortable. The questions asked he was able to answer them with complete honesty.

The salesman was very professional & made the experience comfortable. The questions asked he was able to answer them with complete honesty.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Joseph Chevrolet! We’re glad to hear our team provided a professional and comfortable buying experience while answering your questions with honesty and transparency. We appreciate your feedback and hope you enjoy your new vehicle!

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I've had a great experience with this company and I want to thank Greg Fails and chris for working with me and my needs . They did a great job in getting me settled into my new car.

I've had a great experience with this company and I want to thank Greg Fails and chris for working with me and my needs . They did a great job in getting me settled into my new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing your concerns to our attention. We’re sorry to hear you’re feeling uncertain about your purchase experience, as our goal is always to help customers find the best vehicle and payment option for their needs in a comfortable, pressure-free environment. We understand how overwhelming the process can sometimes feel, especially when making such an important financial decision. A member of our management team is reaching out to you now to discuss your concerns further and review the situation with you directly. We appreciate the opportunity to speak with you and work toward a resolution.

Consumer response

I just talked with Chris at Joseph Chevrolet and he helped me to resolve my issues with my purchase and I appreciate him responding so quickly to my needs. Things are a lot better. Thank u Chris

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