Reed Buick GMC

3.2 out of 5 3.2
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Reed Buick GMC Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

Reed Automotive is guided by a vision, a mission and a set of values to guide us along the way.

...



We credit our success to these basic principles, which honor God and provide a foundation for all we do.

Our core values are Honesty, Diligence, Teamwork, Performance and The Golden Rule.

"Free Lifetime Oil Changes"

Service

New Brake Pads/Shoes (Front)

$99.95 and up*

New Battery

$129.95 and up*

New Brake Pads/Shoes (Rear)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.2 out of 5 3.2
211 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    May 8, 2019

    Went in to look at a used car that was online for $10,800. After negotiating price they tell you it’s actually $150 more because they have nitrogen in... the tires. It’s not something I asked for. It was already on the car when they listed it at $10,800 before I ever looked at it.

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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for this feedback. We will take your comments into consideration to improve for the near future. If you have any questions or concerns, plea...se feel free to reach out to us directly at (816) 581-0447. We sincerely value your business and hope to see you soon.

  • 1.0 out of 5
    December 19, 2018

    Service used wrong oil. Customer checked and notified service wrong oil was used during oil change. This has happened before at Reed Buick.

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    3.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can wo...rk towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Reed Buick GMC (816) 581-0447

  • June 8, 2016

    I just want to say how blessed I have been to receive great service from Jeremy Breshears! When I was looking for a SUV on cars.com, there I saw one I... was interested in from Reed Buick GMC. I submitted a request to find out more about the vehicle. About 15 minutes later, I received a phone call from Jeremy but I thought he had sound familiar to me, come to find out he is one of our "dads" from my preschool. I thought to myself how GOD works in mysterious ways. Unfortunately, the car was sold. Over the next few weeks I continued to look for other SUV's, On May 30th, I saw a car from another Dealership and thought I really like this so they let me take it for the night and returned it the next day. I was on a budget so I had to keep it in my price range, it was nice SUV but had no extras and I was ok with that. I was planning on purchasing it but I always, I pray for God's will. The next day Jeremy brought his daughter into school and mentioned that there was another SUV if I was interested in looking at it, later on that morning while getting my car washed to be sold for a down payment, I pulled up the email from Reed Buick and saw the 2011 Chevy Equinox. I felt at peace so I called my husband and he said for me to check it out! I went and fell in love with it!! Jeremy and everyone working there were so pleasant, not pushy or intimidating me to buy it. Anytime I have gone up to Reed Buick and if I didn't find what I wanted, they were just nice to me and my family. The moral to my story is I would absolutely recommend this dealership to anyone. I LOVE MY EQUINOX !! Thank you Jeremy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 18, 2018

    I did end up buying a used vehicle from Reed because their price was lowest but the trade-off was having to drive to the dealership over 40 miles away... on four separate occasions. First I was told the vehicle was there but when I arrived it was gone for the day received a call after getting home saying the vehicle was back so I drove back up and decided to buy it paperwork took way too long and had to listen to finance guys Hard Sell on extended warranties and how he couldn't find a better interest rate which I did by refinancing, they agreed to buff out some scratches and replace a trim piece but the guy who does that work wasn't there so I had to drive the car back up a week later and leave it for 3 days the salesman called on the third day and said it was ready for pickup when we got there the trim piece had not been replaced and he said oh yeah I guess I forgot to order that and the paint scratches look like they have barely been touched overall not a great experience with customer service but I am happy with the vehicle and I did get a good price

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to ...us directly at (816) 581-0447 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    August 18, 2018

    Randy Reed Chevrolet of St Joseph, MO completely listened to my needs and situation. They made the deal happen, working with me the whole way through.... Couldn’t be happier!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    July 20, 2018

    Just purchased a pre-owed car. Marshall & JB thank you for working so hard on getting me a good deal. Team Reed y'all are awesome

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    August 8, 2016

    Didn't end up buying the car (sold before I could get there). Customer service was easy to deal with, but slow to respond.

    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2015

    best service shop g m c has any place in the u s a

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2015

    It is always great to get the Acadia in on time and out quickly. The service receptionist is always pleasant and the service technicians are friendly... and helpful in suggested service options but not pushy. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2015

    On each visit I have been met with friendly quality service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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