Astorg Ford Lincoln

After purchasing my 3rd vehicle from astorgs, I assumed I was in good hands and could trust the vehicle I purchased and the service center if something happened to go wrong. I was incorrect on both assumptions. Immediately after purchase, it began making a constant noise, when I contacted them for service I was treated as an inconvienence and my concern was dismissed entirely. In the meantime, they did locate a different issue they wanted to charge me over $500 for... I asked a lady working the desk to drive it to observe the sound since the service manager couldnt. She immediately heard and described it to him as well and was taken back when he dismissed her observations as well. After feeling like a burden and like I made a HUGE mistake buying another car from them, the noise continued and now leading to larger vehicle issues...all stemming from an imaginary noise that I reported within a month of the purchase. I paid an overpriced amount for a vehicle I assumed I could trust and therefore the price was worth it. Now I feel dumb and severely taken advantage of.....

Look at service ratings before you buy here. Brought truck in to have catalytic converter installed as mine had been stolen. They couldn’t get one in they were out of stock. They charged me 176.44 said the charge was for them to look at it

Poorest service dept I’ve ever been to. Brought vehicle in for catalytic converter waited 4 days and they were unable to locate one so came in to pick it up to take it somewhere else and they charged me 176 dollars just to look at it. Don’t wast your time and money here

I recently upgraded and bought a Ford Explorer Platinum edition. Garrett was such a wonderful help. No hassle, very courageous, and knowledgeable. So helpful with any and all questions I had. I would recommend anyone looking for a new vehicle to stop in and see if they have what you are looking for.

Purchased a 2000 F250 from Sean Chichester, The experience was outstanding. The Truck Shop did a over-the-top job of getting it ready. All -n- All a great purchase. Thanks Sean, The Truck Shop & Astorg. William

Typical highly professional, no BS, experience with Astorg Ford. Phil was great at rapidly moving me through the process as well as everyone else in the process. He was great at keeping me informed on the status of my ordered vehicle. This is what a dealership should be.

Thanks Phil for the great buying experience, I’m loving the Bronco Sport . Have told everyone how much I liked the employees I dealt with there .

Awesome salesman Phil Cunix is one of a kind I’m not a easy person to sell something to give u a Example I probably looked a dozen of trucks but Phil always wanted to help regardless if it took a couple of months to find the right truck

Phil Cunix was very professional and honest during the entire new truck buying experience! Also, very knowledgeable on all the questions we had about the new truck! Will definitely do business with Phil and Astorg Ford again!

I was set on a particular car and Phillip made it happen! Excellent salesman and made the whole process very easy! Will definitely come back!