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They had my vehicle for over 7 hours and was not able to fix the issue with my factory warranty. I had to keep calling them to get updates on my car.... I was charged a diagnostic fee for nothing. I left the dealership worse off than when I dropped it off. I was warned not to get my car serviced with them but I thought I would give them a try. I’m still not sure what’s wrong with my vehicle because the technician and customer service rep were clueless. I made an appointment with another ford dealership to have my vehicle fixed by actual licensed mechanics that understand how a vehicle works. DO NOT take your car to Astorgs for anything!!!
Great place to buy a used car. Everyone was so nice and our salesman Tim Farnsworth was great to work with. I highly recommend both Tim and Astorg Preowned... !
We recently purchased a used Lincoln from Astorg. We have been married over 50 years and have purchased/traded numerous vehicles. At times, this has... not been a pleasant experience and in the past I have actually dreaded changing vehicles. Not so this time. Arthur Powers was the salesman who dealt w/us. He was excellent, ie pleasant, friendly, no pressure and willing to work w/us. Since then, we have recommend Mr. Powers to others. By the way, we love the new Lincoln.
I must compliment the entire sales process at Astorg Ford. my wife Cheryl and I came in looking for a F250 powerstroke to pull our 5th wheel rv. Andy... took the time to show us the inventory and we drove one we liked. We came back the next day and the one we liked had been sold. Sales manager Dennis located us a near carbon copy for us within a very short time. We took delivery on July 3rd. Brad expedited the paperwork very professionaly. Carolyn made us feel very welcome as well. Hats off to a purchase experience that was very easy and comfortable.
John helped us over two days to answer all of our questions and ensure that we were comfortable with all of the features. He was very patient and willing... to be there for us at any time. We traded our S80 for and XC90 so we know how wonderful the service department is also. The financing representative made it easy for us to understand the terms and options available to us in the leasing agreement
Emailed them on the availability of an awesome F150 Limited. They were prompt with response. Unfortunately its just a little to far to drive at this... point. If they were closer to my home I would probably own that truck right now!
My wife and myself was looking for a new Ram truck. We stopped at the dealership at Lakeview and Murdoch Ave. Contact was made with Isaac Nayak. He... was a very nice and polite salesman. Due to some troubled circumstances (from persons who is not related to Astorg Auto), Me Nayak was very helpful. Also he helped on installing an item that was used on trucks. He also helped me find an item that was hard to find. My wife and I have traveled in this truck. It is very nice and is fine to go anywhere in. Yes, I will recommend Mr. Nayak to any one who wants to obtain a new or used vehicle.
Had an excellent experience with this dealership wonderful sales people Steve Reese was awesome Great Christian man who treated me like someone who... was buying a new vehicle Response and efficiency was excellent Even deliver the vehicle to my home late in the evening Would highly recommend to anybody Tyler Astorg will transform this facility
Chris Myers, John Brown, and the entire staff at Astorg Volvo in Charleston made the puchase of my new XC90 easy and enjoyable. They worked with me to... ensure I purchased the car with the best options for my needs, and offered me a great trade-in value for my used Volvo. I highly recommend this dealership.
Originally from the area and looking for a used vehicle. Terry was willing to work through both calls and texts to ensure that the car was right for me... and had all the paperwork ready before I traveled the 3 hours to the dealership. Definitely worth the time to stop and check them out. Will definitely start here if I'm ever looking for another vehicle.