Astorg Ford Lincoln

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
46 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    November 4, 2020

    Phil at Astorg Ford in Parkersburg WV was a great salesman he helped to make the process of buying a new car easy and less stressful. I love my new car... and thank him and the finance department for helping.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2020

    What a great buying experience, received a packet of information that gave detail to vehicle, warranty and dealership information. Phil Conix made on... line purchase a breeze even delivered my new F150 to my home. Astorg auto. and staff was a pleasure to deal with. Thank you Astorg auto.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2020

    The dealership went over and above looking for the specific truck as to what was wanted. They made sure everything was in order before delivery was made.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2020

    They were very pleasant and Phillip was very knowledgeable and took the time to explain everything. Very nice gentleman. This was my 2nd vehicle purchase... from them and I will remain a customer of Astrog.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2020

    Phil Cunix at Astorg was great to work with at Astorg in Parkersburg. He went above and beyond to search for the vehicle we wanted and was always there... to answer questions/concerns. Made the purchase super convenient and easy. His knowledge and professionalism was such a blessing. Would highly recommend him!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2020

    My family has dealt with the Astoria for over 40 years. Phil Cunix helped me continue the tradition by assisting me with finding the right car and providing... assistance after the sale!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2020

    Very happy with the customer service. The sales person was very helpful. Was very happy with purchase and the follow ups to check to make sure everything... was still good eith ourchase

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2020

    We have bought several vehicles from Phil Cunnix he always does an excellent job. Trying to get everything lined up and quickly as possible. He is always... very professional and willing to work to get the job done.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2020

    The salesman Phil was very professional and when I went in I told want I wanted he said no problem and got the truck I wanted

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 19, 2020

    I had a 9:00a.m service appointment on 5/19/2020 for a recall that required replacing the four tires the service advisor said would take a hour to a... hour and a half He did offer a loaner vehicle I did not take the offer cause I would not be able to leave and then comeback to get my vehicle so I walked over to the showroom I kept watching my vehicle I noticed that it did not get started on until 9:20 am I walked back over to the service department at 10:05 am I noticed that two other customers came to have service work done afterI was sitting in the waiting area were done before my vehicle was done my vehicle was not done until 10:46 am which is way to long to just replace four tires I then there for a additional 20 minutes I finally went to the service desk and let them know my vehicle had been done for 20 minutes the service manager said they got busy and forgot my vehicle was done I was very upset I told him that is ridiculous so then he finally printed out the paperwork gave me my key I was so upset I did not take time to look at my paperwork I looked at the paperwork work 15 minutes later I then noticed that my address information is incorrect and there is no description of the tire size or brand which that information should have been on my paperwork because if I have a problem with a tire there is no information on the paperwork. I want the proper information put on the paper work and mailed to me. Since I was there for two hours it caused me to miss another appointment at 11:00 am which I had to reschedule later this day

    2.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews