Jake Sweeney Chrysler Jeep Dodge

Everything went fine. The employees were. Courteous and friendly. Service did not take as long as expected.

This is the first and last time I will ever buy a vehicle from Jake Sweeney. I have had ongoing issues with my truck. I’ve had it in several times for the same issue and they keep telling me nothing is wrong. The issue started while my truck was under lease and warranty. I even told the service rep that I felt like I was getting strung along until it’s no longer covered. That is EXACTLY what has happened.

I bought a new Chrysler Pacifica van from them in February 2023 and it went so smooth. The service department is one of the best I've had to deal with . so friendly and helpful

Save yourself time and hassle - go elsewhere! This place is a joke from start to finish. Be cognizant of what you're signing - destination fees - automatic extended warranty add ons - discounts published online aren't honored at the dealership - zero customer service - no return phone calls. When you bring a warranty issue to their attention, they wait until you bring your car in and then tell you that what is a "known issue" is now "completely normal" and send you away. Also beware of them touting their lifetime powertrain warranty - they don't tell you until after you've signed the papers that the warranty is ONLY good if you've completed every single thing at their dealership at your cost - every tire rotation - every oil change - every wiper blade, etc. If you do anything else even do it yourself, you VOID the warranty.

Love my Jeep, but with the first FACTORY issue, not only was the first towing company an incompetent mess, but the dealership didn’t have any cars for me to drive, leaving me without a car, for a problem I had zero to do with. I shouldn’t have to pay to rent a car because this dealership refuses to. I won’t be back. From the reviews I’m seeing, they are good at the “no cars” game. Ford never once treated me this way.

Cedric is not only a great car salesman, but he really is a great person in general. He has wonderful customer service, and he goes above and beyond to meet the needs of his customers. He made the process of purchasing a new vehicle with no hassle or stress. He doesn't try to push a vehicle on you. He makes sure you're getting the best vehicle that fits your needs, and he makes sure you're happy with your purchase.

Cedric was quick to respond to my inquiry and was very professional and courteous throughout the purchase of my Ram 2500. Thank you for your help during this process.

This is my 3rd car from Cedric & i wont go to anybody else! He is great & very quick at getting you approved & on your way! I would definitely recommend him when going to Jake Sweeney!

Excellent service as always. I got in early for an oil change. Everyone in the service department always takes care of my needs and concerns. Excellent customer service.

Jake Sweeney service is not always very friendly BUT this week I dropped my car off for an oil change and was absolutely delighted to meet Connie. What an awesome service rep. If you had more Connie's then I might not take my car to Kings Chrysler so much! Kudos to her!!