Victory Honda of Muncie

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
480 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 26, 2020

    DO NOT SHOP HERE. While working with a sales agent on a vehicle, my girlfriend and I informed the sales agent that we were interested in the car. After... negotiations were complete, we informed the sales agent that we would be interested in financing a portion of the vehicle. While waiting on financing, the sales manager approved the sale to another customer. After speaking with the sales manager he said "I don't feel like we did anything wrong. We had not started a contractual agreement." What a terrible customer experience. This dealership obviously does not care about it's customers.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2019

    We just purchased a new Honda CRV LX this past Saturday from Victory Honda in Muncie. Steve Roberts went out of his way to make sure we got just what we... wanted. Very helpful and offered his services any time. Would highly recommend Steve Roberts for your next Honda purchase

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 3, 2019

    Sterve Roberts at Victory Honda of Muncie is one of the geatest salesmen i have ever dealt with. That's why, between my wife and I, we have had 9 different... vehicles. Keep up the good Steve!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Sherman.

  • 5.0 out of 5
    November 29, 2019

    I had a good experience very helpful salesman in Kirk Johnston. I would definitely recommend Victory Honda of Muncie to anyone looking to buy or trade... a vehicle. He made buying a fun experience!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 22, 2019

    I cannot say enough about Stacey. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2019

    Kirk was great and helped me out immensely. I had a great experience. I drove in from Dayton Ohio to victory Honda and I’m glad I did.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    I am so excited because I just bought a new car car with the help of Kirk Johnston! Kirk was so helpful and patient as I thought through options. He is... so knowledgeable about all the cars and their features! Seriously, he made purchasing a vehicle stress free. Best new car experience ever.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2019

    We just purchased a 2019 CRV from Victory Honda of Muncie this past Saturday. Our Salesman Kirk Johnston was most helpful through the whole buying process.... We had visited another Honda dealer a couple days prior where we walked the dealers floor, got in cars and not once we were asked could we help you. At Victory Honda it was a Great experience!! We just drove into the dealers line of new cars for sale when Kirk Johnston came out and ask if he could help. WOW, we were happy to make contact with Kirk as he was there to answer all our questions. He set up a test drive on the CRV and explained all of options before we even left the lot. Once we decided on the 2019 CRV the buying process couldn't have been any easier. From taking care of paperwork, trading in a use car and then learning all the features of the New 2019 CRV it was an Awesome Experience with our Salesman Kirk Johnston at Victory Honda!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 19, 2019

    I thought Kirk was very well mannered and very thorough when he was explaining the features of the Honda Civic Sport. Go see Kirk when you want to buy... a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2019

    It was great working with salesman Kirk today to purchase an used SUV. He was very patient and gave me plenty of time to look at all options before I... made the final decision. First time owner of Honda SUV and I am looking forward to it!

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    Shopped for a used car
    Did make a purchase
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