Victory Honda of Muncie

4.9
(480 reviews)
New (765) 439-4760 (765) 439-4760
Used (765) 439-4760 (765) 439-4760
Service (765) 273-5264 (765) 273-5264

Reviews

4.9
(480 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.0

Great car

The sales experience was great, the finance department got me a lot better rate. My only ding is because they add over $2000 in dealership added options which are not negotiable. Love the car. With the car market being what is now, I was willing to pay the extra $$.

5.0

Buy from Lou at Victory Honda!!

Lou Cheeks is a great sales lady, extremely professional and knowledgeable and friendly. Im recommending to all my friends to buy from Lou at Victory Honda

5.0

Great Service!

Drove over one hour to Muncie and could not be more pleased with the service. Steve Roberts was very knowledgeable on the many features on the Honda Pilot. We never felt as if we were being pressured to purchase and he gave my wife and I time to talk privately about the purchase. Steve answered all my text when I had questions about the financing. They even travel 4 hours to get the Pilot touring edition with the color I wanted. Could not be happier!

5.0

Great experience with Stacey Briggs

Stacey B. did a wonderful job with the entire process of purchasing our new Honda CR-V. He was very professional, helpful, and patient while guiding us through from the test drive explanation until the final paperwork was complete. He offered us help with any questions, including after we brought the car home ( if needed). We were very happy with our experience in dealing with Stacey Briggs.

5.0

Customer

They was the best by far and very helpful they gave me the best deal they took out time to explain about the car f

Dealer response

Thank you, Marilyn!

5.0

2021 Honda Pilot

Made the 90 minute drive to Victory Honda of Muncie. Very knowledgeable staff and they offer better deals than most other dealers. Extremely happy with my purchase. I will definitely be purchasing from them again in the future. Steve Roberts was great helping me choose the right vehicle for my needs and explained everything I needed to know about my new Pilot.

Dealer response

Thank you for taking the time to come out and provide your feedback!

5.0

GREAT EXPERIENCE

Steve Roberts was the greatest!!! He worked with me to get the best deal and the payments I could afford. Thanks to Steve and Victory Honda! I would definitely recommend both!

Dealer response

Thank you very much for the feedback and recommendation!

1.0

Terrible Customer Experience

DO NOT SHOP HERE. While working with a sales agent on a vehicle, my girlfriend and I informed the sales agent that we were interested in the car. After negotiations were complete, we informed the sales agent that we would be interested in financing a portion of the vehicle. While waiting on financing, the sales manager approved the sale to another customer. After speaking with the sales manager he said "I don't feel like we did anything wrong. We had not started a contractual agreement." What a terrible customer experience. This dealership obviously does not care about it's customers.

5.0

Honda CRV LX

We just purchased a new Honda CRV LX this past Saturday from Victory Honda in Muncie. Steve Roberts went out of his way to make sure we got just what we wanted. Very helpful and offered his services any time. Would highly recommend Steve Roberts for your next Honda purchase

5.0

Great experience with Kirk Johnston

I had a good experience very helpful salesman in Kirk Johnston. I would definitely recommend Victory Honda of Muncie to anyone looking to buy or trade a vehicle. He made buying a fun experience!

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