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Chapman Auto Store of EHT, NJ

(649 reviews)
Visit Chapman Auto Store of EHT, NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Inventory

See all 268 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2016.
Chapman Ford, Lincoln, Mercury, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you?ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda. All models of Ford, Lincoln, Mercury, and Mazda are under one roof-you?re sure to find the right vehicle for you
Now more than ever if our EMBLEM is not on the back of your car or truck you probably did pay too much.

Service center

Phone number (866) 414-0726

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT, NJ from DealerRater.

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Was Satisfied was satisfied was satisfied was satisfied

Was Satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied

Was Satisfied was satisfied was satisfied was satisfied

Was Satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied was satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Chapman Ford Lincoln Mazda.

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AJ was very helpful in communicated the entire process to

AJ was very helpful in communicated the entire process to me throughout the whole time. A+ service from AJ.

AJ was very helpful in communicated the entire process to

AJ was very helpful in communicated the entire process to me throughout the whole time. A+ service from AJ.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sales person Joe was understanding as to what I was

Sales person Joe was understanding as to what I was shopping for and the price point I needed. He offered various models and option levels of Bronco Spots so I could compare the cost based on the option packages on the different models. Joe's communication was not excessive and he would ask if he could aid me in anyway.

Sales person Joe was understanding as to what I was

Sales person Joe was understanding as to what I was shopping for and the price point I needed. He offered various models and option levels of Bronco Spots so I could compare the cost based on the option packages on the different models. Joe's communication was not excessive and he would ask if he could aid me in anyway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lyle, we're happy you found our staff to be so supportive during your experience here at Chapman Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My daughter and I were looking for a reliable car and

My daughter and I were looking for a reliable car and Chapman Ford provided just that. Our overall experience was wonderful from Donald Hood the salesmen Kyree Tinsle and there was another salesman but I don?t remember his name. They went above and beyond to meet my daughter and I needs. They were very professional, attentive, kind, polite and they also listened to want we wanted and what was in our budget instead of trying to force anything on us. They made sure we were taken care of by offering snacks and beverages during the process. The establishment was very clean and appealing. We give Chapman Ford a 10 out of 10 I would definitely recommend others to car shop here

My daughter and I were looking for a reliable car and

My daughter and I were looking for a reliable car and Chapman Ford provided just that. Our overall experience was wonderful from Donald Hood the salesmen Kyree Tinsle and there was another salesman but I don?t remember his name. They went above and beyond to meet my daughter and I needs. They were very professional, attentive, kind, polite and they also listened to want we wanted and what was in our budget instead of trying to force anything on us. They made sure we were taken care of by offering snacks and beverages during the process. The establishment was very clean and appealing. We give Chapman Ford a 10 out of 10 I would definitely recommend others to car shop here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Hadiyah, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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i have been dealing with chapman for years and i always

i have been dealing with chapman for years and i always find a good deal and plus they work o my vehicles also

i have been dealing with chapman for years and i always

i have been dealing with chapman for years and i always find a good deal and plus they work o my vehicles also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Our salesman Joe Chapman was extremely helpful and a

Our salesman Joe Chapman was extremely helpful and a pleasure to deal with. I one recommend them to anyone in the market for a new car.

Our salesman Joe Chapman was extremely helpful and a

Our salesman Joe Chapman was extremely helpful and a pleasure to deal with. I one recommend them to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tim was very helpful , went through the history of the

Tim was very helpful , went through the history of the Truck. On delivery we went thru all the truck features.assisted me in paring my phone and helping me with all of the set up.

Tim was very helpful , went through the history of the

Tim was very helpful , went through the history of the Truck. On delivery we went thru all the truck features.assisted me in paring my phone and helping me with all of the set up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This is the third car I’ve purchased from Chapman Ford of

This is the third car I’ve purchased from Chapman Ford of EHT! Two new cars and one with only 6,000 miles! All Mustang GT’s The care and attention to making the deal right and affordable is top priority with the Sales team at Chapman Ford of EHT! I would highly recommend this dealership to others for their automotive needs!

This is the third car I’ve purchased from Chapman Ford of

This is the third car I’ve purchased from Chapman Ford of EHT! Two new cars and one with only 6,000 miles! All Mustang GT’s The care and attention to making the deal right and affordable is top priority with the Sales team at Chapman Ford of EHT! I would highly recommend this dealership to others for their automotive needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Classic bait and switch.

Classic bait and switch. They had it advertised as $10,000. which I knew was either a mistake or a bait and switch. As they did not apologize for the error I have to assume it was malevolent.

Classic bait and switch.

Classic bait and switch. They had it advertised as $10,000. which I knew was either a mistake or a bait and switch. As they did not apologize for the error I have to assume it was malevolent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No pressure, relaxed atmosphere, easy process.

No pressure, relaxed atmosphere, easy process. Staff is always welcoming and extremely helpful. I have purchased quite a few vehicles at the Egg Harbor Township location.

No pressure, relaxed atmosphere, easy process.

No pressure, relaxed atmosphere, easy process. Staff is always welcoming and extremely helpful. I have purchased quite a few vehicles at the Egg Harbor Township location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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