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Chapman Auto Store of EHT, NJ

(603 reviews)
Visit Chapman Auto Store of EHT, NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
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2016 consumer dealer award

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New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Inventory

See all 348 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2016.
Chapman Ford, Lincoln, Mercury, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you?ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda. All models of Ford, Lincoln, Mercury, and Mazda are under one roof-you?re sure to find the right vehicle for you
Now more than ever if our EMBLEM is not on the back of your car or truck you probably did pay too much.

Service center

Phone number (866) 414-0726

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT, NJ from DealerRater.

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Ray was very pleasant to deal with and wrote up my ticket

Ray was very pleasant to deal with and wrote up my ticket for my seatbelt issue. Charles promptly fixed my seatbelt issue thank you! Facility is always nice and clean when I come in for service. Thanks everyone!

Ray was very pleasant to deal with and wrote up my ticket

Ray was very pleasant to deal with and wrote up my ticket for my seatbelt issue. Charles promptly fixed my seatbelt issue thank you! Facility is always nice and clean when I come in for service. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Very responsive to customer needs, Staff are very

Very responsive to customer needs, Staff are very friendly and personable. Jackie Whitehead was my salesperson and was very knowledgeable about their products.

Very responsive to customer needs, Staff are very

Very responsive to customer needs, Staff are very friendly and personable. Jackie Whitehead was my salesperson and was very knowledgeable about their products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had an amazing experience buying my 2022 Ford F-150

I had an amazing experience buying my 2022 Ford F-150 from Chapman Ford of EHT! Rayna was fantastic—no pressure, extremely helpful, and made the whole process smooth and stress-free. If you’re looking for a great salesperson who truly cares, I highly recommend Rayna!

I had an amazing experience buying my 2022 Ford F-150

I had an amazing experience buying my 2022 Ford F-150 from Chapman Ford of EHT! Rayna was fantastic—no pressure, extremely helpful, and made the whole process smooth and stress-free. If you’re looking for a great salesperson who truly cares, I highly recommend Rayna!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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6 hrs at dealership to replace window pillars and

6 hrs at dealership to replace window pillars and discovered they were wrong ones.No follow up from Trajah Cooper the entire 6 hours. VERY unsatisfacory! Incorrect license tag recorded on invoice. Very poor service call with smeared, blacked-out areas on unreadable inspection report - very unprofessional!

6 hrs at dealership to replace window pillars and

6 hrs at dealership to replace window pillars and discovered they were wrong ones.No follow up from Trajah Cooper the entire 6 hours. VERY unsatisfacory! Incorrect license tag recorded on invoice. Very poor service call with smeared, blacked-out areas on unreadable inspection report - very unprofessional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Every one was pleasant and helpful.

Every one was pleasant and helpful. I wish the service was in the shorter time frame. I was without car from 8.00am to 5.00 pm.

Every one was pleasant and helpful.

Every one was pleasant and helpful. I wish the service was in the shorter time frame. I was without car from 8.00am to 5.00 pm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I buy cars a lot.

I buy cars a lot. This was the best ever experience. I’m 71 years old. Our salesman is absolutely second to none.. Tahz knows the products, listens, works to do all he can for his customers. We Bought a brand new Mazda on Saturday Jan. 25, 2025. Then went back and Bought a brand new Ford Bronco on Feb. 4, 2025. The mangers were all awesome. Inspected both cars complete before they let us go.. inside and out. Tahz Took all the time needed to explain both cars top to bottom. Have never seen this much attention to customer Satisfaction ever. Highly recommended everyone to go to Chapman Ford/Mazda. Egg Harbor Township, NJ. Facility was spotless clean and friendly. Thank You Tahz and all at Chapman Tom B OCNJ

I buy cars a lot.

I buy cars a lot. This was the best ever experience. I’m 71 years old. Our salesman is absolutely second to none.. Tahz knows the products, listens, works to do all he can for his customers. We Bought a brand new Mazda on Saturday Jan. 25, 2025. Then went back and Bought a brand new Ford Bronco on Feb. 4, 2025. The mangers were all awesome. Inspected both cars complete before they let us go.. inside and out. Tahz Took all the time needed to explain both cars top to bottom. Have never seen this much attention to customer Satisfaction ever. Highly recommended everyone to go to Chapman Ford/Mazda. Egg Harbor Township, NJ. Facility was spotless clean and friendly. Thank You Tahz and all at Chapman Tom B OCNJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Ray M - service rep - actually listens to what needs to

Ray M - service rep - actually listens to what needs to be done and keeps customer informed.

Ray M - service rep - actually listens to what needs to

Ray M - service rep - actually listens to what needs to be done and keeps customer informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Rob Jakos is wonderful, he knows his business.

Rob Jakos is wonderful, he knows his business. He was kind, courteous, and knowledgeable. He got me out in the time he originally quoted!

Rob Jakos is wonderful, he knows his business.

Rob Jakos is wonderful, he knows his business. He was kind, courteous, and knowledgeable. He got me out in the time he originally quoted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent customer service.

Excellent customer service. Rob was very helpful and answered all of my questions and concerns about my vehicle. Repairs were performed in a timely manner and he was always in communication with me keeping me updated.

Excellent customer service.

Excellent customer service. Rob was very helpful and answered all of my questions and concerns about my vehicle. Repairs were performed in a timely manner and he was always in communication with me keeping me updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always accommodating, helpful and friendly.

Always accommodating, helpful and friendly. Would not go anywhere else to purchase a vehicle, except Chapman

Always accommodating, helpful and friendly.

Always accommodating, helpful and friendly. Would not go anywhere else to purchase a vehicle, except Chapman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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