Chapman Auto Store of EHT, NJ

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

Chapman Auto Store of EHT, NJ Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2016

"Now, more than ever, if our EMBLEM is not on the back of your car or truck, you probably did pay too much."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
152 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 15, 2019

    I am always greeted and treated with professionalism

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Steven Please let us know if there is ever anything else we can do for you! Safe travels! , we appreciate your feedback of our Staff's outstanding ser...vice!

  • 5.0 out of 5
    December 13, 2019

    Zach handled everything for me like a true professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • October 9, 2019

    Staff was helpful, Donald was great about getting us into the deal we wanted for our situation. This is the 4th vehicle we have bought from Chapman Ford... EHT and will continue, from sales to service they are great to deal with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, our number one goal is attaining 100 percent customer satisfaction in all aspects of our dealership. We're always here with the same great se...rvice whenever you need service or another vehicle! Take care!

  • 5.0 out of 5
    December 13, 2019

    Always quick and friendly service. They always do a great job on my truck.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2019

    Finally I have the oil leak repaired after almost Two years. I am so ecstatic. And Chapman honored the warranty from almost 2 years ago repair work (which... never repaired it). Also they fixed the Engine Light Problem . Turned out it was an issue with the glow plugs. Rob coordinated the repair and kept me updated. Very happy, especially with the oil leak. I was 2 quarts low in oil because of it. Wish I could shake the hands of the techs / mechanics and tip them. I no longer have to put a drop pan under the truck when I park it in the garage. Thank you Rob.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    December 10, 2019

    salesperson was very personal and knowledgeable. Would recommend thid dealership to my friends

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Alfred! We truly appreciate it and hope to see you again soon.

  • 5.0 out of 5
    December 8, 2019

    Their sales team was very easy to deal with. They came right back with great numbers and made the process very easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're thrilled to hear you enjoyed your experience here at Chapman Ford of Egg Harbor Township! Customer Service is a high priority for us and we love... to hear when we are able to deliver.

  • 5.0 out of 5
    December 3, 2019

    Always a great experience at Chapman Ford... I make an appointment for service... and I?m not waiting long. Even on a Monday morning. Everyone is professional... and friendly...This is my second car from Chapman. I?ve owned new and this one is pre owned certified..I love it...my favorite car and color.?

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Mary! We truly appreciate your kind words! We hope you enjoy your beautiful new vehicle and look forward to your next visit!

  • 5.0 out of 5
    December 2, 2019

    Went to Chapman Ford in EHT for recall work on 2015 Edge SEL. Appointment date was a month, arrived on time, service rep was knowledgeable, quick and professional.... Repairs completed in less time than expected. Great job all around. Will definitely use Chapman Ford Service again!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're thrilled to hear you enjoyed your experience here at Chapman Ford of Egg Harbor Township! Customer Service is a high priority for us and we love... to hear when we are able to deliver.

  • 3.0 out of 5
    November 4, 2019

    Chapman Lincoln service dept did a great job but Lincoln needs to provide better information and support to the dealers Having the car in the service department... for a simple repair for over 3 weeks due to a Lincoln ussue is not acceptabel

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Philip, we would like to hear further about your experience. Please e-mail us at social@chapmanautogroup.com with your information so we can reach ...out.

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