Reviews
Salesperson Jimmy was knowledgeable and helpful.
Salesperson Jimmy was knowledgeable and helpful. Staff was professional and courteous. Overall a good experience.
Salesperson Jimmy was knowledgeable and helpful.
Salesperson Jimmy was knowledgeable and helpful. Staff was professional and courteous. Overall a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My only complaint from an otherwise decent experience is
My only complaint from an otherwise decent experience is the trade in part of the equation. Given the vast amount of information available on the internet the idea of the dealership trying to super low ball me on my car turns the negotiation into an adversarial affair. It starts the process by them attempting to screw me. Why do that. On the up side the staff was very friendly and my sales guy, Jim Guenther was very good.
My only complaint from an otherwise decent experience is
My only complaint from an otherwise decent experience is the trade in part of the equation. Given the vast amount of information available on the internet the idea of the dealership trying to super low ball me on my car turns the negotiation into an adversarial affair. It starts the process by them attempting to screw me. Why do that. On the up side the staff was very friendly and my sales guy, Jim Guenther was very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Such a great dealership, top to bottom.
Such a great dealership, top to bottom. Mani is my guy, everything is smooth and easy. The quality of vehicles helps too. Service department is equally as talented as sales. I suggest you visit Chapman today. Built Ford tough, with amazing mechanicals and technology you didn?t know you needed.
Such a great dealership, top to bottom.
Such a great dealership, top to bottom. Mani is my guy, everything is smooth and easy. The quality of vehicles helps too. Service department is equally as talented as sales. I suggest you visit Chapman today. Built Ford tough, with amazing mechanicals and technology you didn?t know you needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales person that provided a detailed explanation
Great sales person that provided a detailed explanation of vehicle capabilities. Looking forward to additional dealings with them as well as other personnel. That's it for feedback.
Great sales person that provided a detailed explanation
Great sales person that provided a detailed explanation of vehicle capabilities. Looking forward to additional dealings with them as well as other personnel. That's it for feedback.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stephen, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!
I took my senior parents to test drive a car with hopes
I took my senior parents to test drive a car with hopes that they would find a vehicle to meet their specific needs and experienced something I would not have expected - a stress free - low pressure buying experience. Kyree was extremely patient - helped my parents explore even more options than they had anticipated and expertly found a car that checked all their boxes. At no time did he rush them and answered all their questions , sometimes multiple times with care and concern. And they are now proud owners of a Chapman Ford. I would highly recommend his service to anyone who may need some hand holding.
I took my senior parents to test drive a car with hopes
I took my senior parents to test drive a car with hopes that they would find a vehicle to meet their specific needs and experienced something I would not have expected - a stress free - low pressure buying experience. Kyree was extremely patient - helped my parents explore even more options than they had anticipated and expertly found a car that checked all their boxes. At no time did he rush them and answered all their questions , sometimes multiple times with care and concern. And they are now proud owners of a Chapman Ford. I would highly recommend his service to anyone who may need some hand holding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Chapman of Egg Harbor was great!
My experience at Chapman of Egg Harbor was great! Jimmy helped answer all my questions, allowed me time to think and check out other trucks. Chapman worked with me hand in hand getting me in my new truck. Jimmy has stayed in touch checking in on me and making sure the process was a smooth as possible. I highly recommend anyone shopping for a new or used vehicle go to Chapman of Egg Harbor.
My experience at Chapman of Egg Harbor was great!
My experience at Chapman of Egg Harbor was great! Jimmy helped answer all my questions, allowed me time to think and check out other trucks. Chapman worked with me hand in hand getting me in my new truck. Jimmy has stayed in touch checking in on me and making sure the process was a smooth as possible. I highly recommend anyone shopping for a new or used vehicle go to Chapman of Egg Harbor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience at Chapman.
Wonderful experience at Chapman...All employees were fair, helpful, and honest. I would recommend Chapman to anyone.
Wonderful experience at Chapman.
Wonderful experience at Chapman...All employees were fair, helpful, and honest. I would recommend Chapman to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy a vehicle.
Great place to buy a vehicle. Prices are fair. I definitely recommend. Tim was great.
Great place to buy a vehicle.
Great place to buy a vehicle. Prices are fair. I definitely recommend. Tim was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mani Khan was outstanding!
Mani Khan was outstanding! He was helpful, knowledgeable, responsive, timely with getting back to me. He did all he could to get me into the car I really wanted. I was a first time buyer at Chapman. I'll be back.
Mani Khan was outstanding!
Mani Khan was outstanding! He was helpful, knowledgeable, responsive, timely with getting back to me. He did all he could to get me into the car I really wanted. I was a first time buyer at Chapman. I'll be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alicia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Very positive experience!
Very positive experience! No aggressive sales tactics very fair price. Our salesman was wonderful. Will recommend
Very positive experience!
Very positive experience! No aggressive sales tactics very fair price. Our salesman was wonderful. Will recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car