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Chapman Auto Store of EHT NJ

(634 reviews)
Visit Chapman Auto Store of EHT NJ
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
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2016 consumer dealer award

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New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Inventory

See all 274 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since August 2016.
Chapman Ford, Lincoln, Mercury, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you?ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda. All models of Ford, Lincoln, Mercury, and Mazda are under one roof-you?re sure to find the right vehicle for you
Now more than ever if our EMBLEM is not on the back of your car or truck you probably did pay too much.

Service center

Phone number (866) 414-0726

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT NJ from DealerRater.

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Salesperson Jimmy was knowledgeable and helpful.

Salesperson Jimmy was knowledgeable and helpful. Staff was professional and courteous. Overall a good experience.

Salesperson Jimmy was knowledgeable and helpful.

Salesperson Jimmy was knowledgeable and helpful. Staff was professional and courteous. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My only complaint from an otherwise decent experience is

My only complaint from an otherwise decent experience is the trade in part of the equation. Given the vast amount of information available on the internet the idea of the dealership trying to super low ball me on my car turns the negotiation into an adversarial affair. It starts the process by them attempting to screw me. Why do that. On the up side the staff was very friendly and my sales guy, Jim Guenther was very good.

My only complaint from an otherwise decent experience is

My only complaint from an otherwise decent experience is the trade in part of the equation. Given the vast amount of information available on the internet the idea of the dealership trying to super low ball me on my car turns the negotiation into an adversarial affair. It starts the process by them attempting to screw me. Why do that. On the up side the staff was very friendly and my sales guy, Jim Guenther was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Such a great dealership, top to bottom.

Such a great dealership, top to bottom. Mani is my guy, everything is smooth and easy. The quality of vehicles helps too. Service department is equally as talented as sales. I suggest you visit Chapman today. Built Ford tough, with amazing mechanicals and technology you didn?t know you needed.

Such a great dealership, top to bottom.

Such a great dealership, top to bottom. Mani is my guy, everything is smooth and easy. The quality of vehicles helps too. Service department is equally as talented as sales. I suggest you visit Chapman today. Built Ford tough, with amazing mechanicals and technology you didn?t know you needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales person that provided a detailed explanation

Great sales person that provided a detailed explanation of vehicle capabilities. Looking forward to additional dealings with them as well as other personnel. That's it for feedback.

Great sales person that provided a detailed explanation

Great sales person that provided a detailed explanation of vehicle capabilities. Looking forward to additional dealings with them as well as other personnel. That's it for feedback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Stephen, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

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I took my senior parents to test drive a car with hopes

I took my senior parents to test drive a car with hopes that they would find a vehicle to meet their specific needs and experienced something I would not have expected - a stress free - low pressure buying experience. Kyree was extremely patient - helped my parents explore even more options than they had anticipated and expertly found a car that checked all their boxes. At no time did he rush them and answered all their questions , sometimes multiple times with care and concern. And they are now proud owners of a Chapman Ford. I would highly recommend his service to anyone who may need some hand holding.

I took my senior parents to test drive a car with hopes

I took my senior parents to test drive a car with hopes that they would find a vehicle to meet their specific needs and experienced something I would not have expected - a stress free - low pressure buying experience. Kyree was extremely patient - helped my parents explore even more options than they had anticipated and expertly found a car that checked all their boxes. At no time did he rush them and answered all their questions , sometimes multiple times with care and concern. And they are now proud owners of a Chapman Ford. I would highly recommend his service to anyone who may need some hand holding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience at Chapman of Egg Harbor was great!

My experience at Chapman of Egg Harbor was great! Jimmy helped answer all my questions, allowed me time to think and check out other trucks. Chapman worked with me hand in hand getting me in my new truck. Jimmy has stayed in touch checking in on me and making sure the process was a smooth as possible. I highly recommend anyone shopping for a new or used vehicle go to Chapman of Egg Harbor.

My experience at Chapman of Egg Harbor was great!

My experience at Chapman of Egg Harbor was great! Jimmy helped answer all my questions, allowed me time to think and check out other trucks. Chapman worked with me hand in hand getting me in my new truck. Jimmy has stayed in touch checking in on me and making sure the process was a smooth as possible. I highly recommend anyone shopping for a new or used vehicle go to Chapman of Egg Harbor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wonderful experience at Chapman.

Wonderful experience at Chapman...All employees were fair, helpful, and honest. I would recommend Chapman to anyone.

Wonderful experience at Chapman.

Wonderful experience at Chapman...All employees were fair, helpful, and honest. I would recommend Chapman to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great place to buy a vehicle.

Great place to buy a vehicle. Prices are fair. I definitely recommend. Tim was great.

Great place to buy a vehicle.

Great place to buy a vehicle. Prices are fair. I definitely recommend. Tim was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Mani Khan was outstanding!

Mani Khan was outstanding! He was helpful, knowledgeable, responsive, timely with getting back to me. He did all he could to get me into the car I really wanted. I was a first time buyer at Chapman. I'll be back.

Mani Khan was outstanding!

Mani Khan was outstanding! He was helpful, knowledgeable, responsive, timely with getting back to me. He did all he could to get me into the car I really wanted. I was a first time buyer at Chapman. I'll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alicia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Very positive experience!

Very positive experience! No aggressive sales tactics very fair price. Our salesman was wonderful. Will recommend

Very positive experience!

Very positive experience! No aggressive sales tactics very fair price. Our salesman was wonderful. Will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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