Reviews
Ray was very pleasant to deal with and wrote up my ticket
Ray was very pleasant to deal with and wrote up my ticket for my seatbelt issue. Charles promptly fixed my seatbelt issue thank you! Facility is always nice and clean when I come in for service. Thanks everyone!
Ray was very pleasant to deal with and wrote up my ticket
Ray was very pleasant to deal with and wrote up my ticket for my seatbelt issue. Charles promptly fixed my seatbelt issue thank you! Facility is always nice and clean when I come in for service. Thanks everyone!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very responsive to customer needs, Staff are very
Very responsive to customer needs, Staff are very friendly and personable. Jackie Whitehead was my salesperson and was very knowledgeable about their products.
Very responsive to customer needs, Staff are very
Very responsive to customer needs, Staff are very friendly and personable. Jackie Whitehead was my salesperson and was very knowledgeable about their products.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an amazing experience buying my 2022 Ford F-150
I had an amazing experience buying my 2022 Ford F-150 from Chapman Ford of EHT! Rayna was fantastic—no pressure, extremely helpful, and made the whole process smooth and stress-free. If you’re looking for a great salesperson who truly cares, I highly recommend Rayna!
I had an amazing experience buying my 2022 Ford F-150
I had an amazing experience buying my 2022 Ford F-150 from Chapman Ford of EHT! Rayna was fantastic—no pressure, extremely helpful, and made the whole process smooth and stress-free. If you’re looking for a great salesperson who truly cares, I highly recommend Rayna!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
6 hrs at dealership to replace window pillars and
6 hrs at dealership to replace window pillars and discovered they were wrong ones.No follow up from Trajah Cooper the entire 6 hours. VERY unsatisfacory! Incorrect license tag recorded on invoice. Very poor service call with smeared, blacked-out areas on unreadable inspection report - very unprofessional!
6 hrs at dealership to replace window pillars and
6 hrs at dealership to replace window pillars and discovered they were wrong ones.No follow up from Trajah Cooper the entire 6 hours. VERY unsatisfacory! Incorrect license tag recorded on invoice. Very poor service call with smeared, blacked-out areas on unreadable inspection report - very unprofessional!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Every one was pleasant and helpful.
Every one was pleasant and helpful. I wish the service was in the shorter time frame. I was without car from 8.00am to 5.00 pm.
Every one was pleasant and helpful.
Every one was pleasant and helpful. I wish the service was in the shorter time frame. I was without car from 8.00am to 5.00 pm.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I buy cars a lot.
I buy cars a lot. This was the best ever experience. I’m 71 years old. Our salesman is absolutely second to none.. Tahz knows the products, listens, works to do all he can for his customers. We Bought a brand new Mazda on Saturday Jan. 25, 2025. Then went back and Bought a brand new Ford Bronco on Feb. 4, 2025. The mangers were all awesome. Inspected both cars complete before they let us go.. inside and out. Tahz Took all the time needed to explain both cars top to bottom. Have never seen this much attention to customer Satisfaction ever. Highly recommended everyone to go to Chapman Ford/Mazda. Egg Harbor Township, NJ. Facility was spotless clean and friendly. Thank You Tahz and all at Chapman Tom B OCNJ
I buy cars a lot.
I buy cars a lot. This was the best ever experience. I’m 71 years old. Our salesman is absolutely second to none.. Tahz knows the products, listens, works to do all he can for his customers. We Bought a brand new Mazda on Saturday Jan. 25, 2025. Then went back and Bought a brand new Ford Bronco on Feb. 4, 2025. The mangers were all awesome. Inspected both cars complete before they let us go.. inside and out. Tahz Took all the time needed to explain both cars top to bottom. Have never seen this much attention to customer Satisfaction ever. Highly recommended everyone to go to Chapman Ford/Mazda. Egg Harbor Township, NJ. Facility was spotless clean and friendly. Thank You Tahz and all at Chapman Tom B OCNJ
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ray M - service rep - actually listens to what needs to
Ray M - service rep - actually listens to what needs to be done and keeps customer informed.
Ray M - service rep - actually listens to what needs to
Ray M - service rep - actually listens to what needs to be done and keeps customer informed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rob Jakos is wonderful, he knows his business.
Rob Jakos is wonderful, he knows his business. He was kind, courteous, and knowledgeable. He got me out in the time he originally quoted!
Rob Jakos is wonderful, he knows his business.
Rob Jakos is wonderful, he knows his business. He was kind, courteous, and knowledgeable. He got me out in the time he originally quoted!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service.
Excellent customer service. Rob was very helpful and answered all of my questions and concerns about my vehicle. Repairs were performed in a timely manner and he was always in communication with me keeping me updated.
Excellent customer service.
Excellent customer service. Rob was very helpful and answered all of my questions and concerns about my vehicle. Repairs were performed in a timely manner and he was always in communication with me keeping me updated.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always accommodating, helpful and friendly.
Always accommodating, helpful and friendly. Would not go anywhere else to purchase a vehicle, except Chapman
Always accommodating, helpful and friendly.
Always accommodating, helpful and friendly. Would not go anywhere else to purchase a vehicle, except Chapman
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair