Chapman Auto Store of EHT, NJ
Chapman Auto Store of EHT, NJ Hours
About Our Dealership
"Now, more than ever, if our EMBLEM is not on the back of your car or truck, you probably did pay too much."
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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December 15, 2019
I am always greeted and treated with professionalism
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseSteven Please let us know if there is ever anything else we can do for you! Safe travels! , we appreciate your feedback of our Staff's outstanding ser...vice!
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December 13, 2019
Zach handled everything for me like a true professional.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
Staff was helpful, Donald was great about getting us into the deal we wanted for our situation. This is the 4th vehicle we have bought from Chapman Ford... EHT and will continue, from sales to service they are great to deal with.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseRobert, our number one goal is attaining 100 percent customer satisfaction in all aspects of our dealership. We're always here with the same great se...rvice whenever you need service or another vehicle! Take care!
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December 13, 2019
Always quick and friendly service. They always do a great job on my truck.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
December 13, 2019
Finally I have the oil leak repaired after almost Two years. I am so ecstatic. And Chapman honored the warranty from almost 2 years ago repair work (which... never repaired it). Also they fixed the Engine Light Problem . Turned out it was an issue with the glow plugs. Rob coordinated the repair and kept me updated. Very happy, especially with the oil leak. I was 2 quarts low in oil because of it. Wish I could shake the hands of the techs / mechanics and tip them. I no longer have to put a drop pan under the truck when I park it in the garage. Thank you Rob.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
December 10, 2019
salesperson was very personal and knowledgeable. Would recommend thid dealership to my friends
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your kind words, Alfred! We truly appreciate it and hope to see you again soon.
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December 8, 2019
Their sales team was very easy to deal with. They came right back with great numbers and made the process very easy.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe're thrilled to hear you enjoyed your experience here at Chapman Ford of Egg Harbor Township! Customer Service is a high priority for us and we love... to hear when we are able to deliver.
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December 3, 2019
Always a great experience at Chapman Ford... I make an appointment for service... and I?m not waiting long. Even on a Monday morning. Everyone is professional... and friendly...This is my second car from Chapman. I?ve owned new and this one is pre owned certified..I love it...my favorite car and color.?
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you, Mary! We truly appreciate your kind words! We hope you enjoy your beautiful new vehicle and look forward to your next visit!
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December 2, 2019
Went to Chapman Ford in EHT for recall work on 2015 Edge SEL. Appointment date was a month, arrived on time, service rep was knowledgeable, quick and professional.... Repairs completed in less time than expected. Great job all around. Will definitely use Chapman Ford Service again!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe're thrilled to hear you enjoyed your experience here at Chapman Ford of Egg Harbor Township! Customer Service is a high priority for us and we love... to hear when we are able to deliver.
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November 4, 2019
Chapman Lincoln service dept did a great job but Lincoln needs to provide better information and support to the dealers Having the car in the service department... for a simple repair for over 3 weeks due to a Lincoln ussue is not acceptabel
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Philip, we would like to hear further about your experience. Please e-mail us at social@chapmanautogroup.com with your information so we can reach ...out.