Reviews
Always been helpful and pleasant; they also always seem
Always been helpful and pleasant; they also always seem very attentive and concerned about what the customer wants
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi denisestokes38, Your satisfaction is our priority! We're glad to have provided you with excellent service. Sincerely, Greg Freeman, Platform General Manager 918-688-1076
Thank you for the kind words! We're delighted to hear that our team at Lilliston Chrysler Dodge Jeep Ram has been helpful and attentive to your needs. We appreciate your support!
The staff were very nice and helpful.
The staff were very nice and helpful. My jeep was serviced efficiently and wasn't too long of a wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, we're glad to hear that our team at Lilliston Chrysler Dodge Jeep Ram provided efficient service for your Jeep. Thanks for the positive feedback!
You can change oil but you can't fix my jeep Ben there 4
You can change oil but you can't fix my jeep Ben there 4 times for the same problem
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to post a review. While it's disappointing to hear that you didn't have a five-star experience, we will use your feedback to improve for future guests. I'm available to speak with you if you would like to discuss anything further. Best, Scott Hulbert - Service Manager - 8565060927
Worst customer service ever They don’t care if you are a
Worst customer service ever They don’t care if you are a Loyal customer All they care is your name. They don’t want to honor any offers or coupons that they give you m. Scott service manager is arrogant and thinks he knows more than you. He said that he wanted to educate me lol which to me it’s was funny. You go school to get educated not a deslership. Jesús Rosario is just not friendly. He said it would take 60 minutes that have a tire changed but instead it took 3 1/2 hours . Nobody care. I sorry to say this dealership needs some sore of coaching from Dodge Corporate offices. They also have a sign where it says “ we only use synthetic oil “ ever since when Dodge decided to only use synthetic oil for all of their vehicles. I think the manager decided to do that just so they can charge more money. Just stay away from this please. Go somewhere else. They will make you feel like you are a problem if you complaint about what they are doing wrong
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about your experience. We strive for excellent customer service and it's clear we missed the mark here. Your feedback is important, and we'd like to address these concerns directly with you. Please reach out at your convenience so we can make things right. Thank you, Scott Hulbert - Service Manager - 8565060927
Excellent customer service!
Excellent customer service!! Mike is great!! All the service people are very accommodating. Great dealership!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Smiley, Your trust in us is appreciated! Looking forward to your next visit. Sincerely, Stacey Lilliston - President
Took my Gladiator in for an oil change had a minor issue
Took my Gladiator in for an oil change had a minor issue I took it down on the file on Monday and everything was resolved in minutes very very pleased with the way Scott handled it very very good thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad Scott and the team at Lilliston Chrysler Dodge Jeep Ram could resolve everything quickly and efficiently. We appreciate your support and trust in us!
The customer team at Lilliston was extremely excellent
The customer team at Lilliston was extremely excellent during my recent scheduled service on my 2022 Jeep Wagoneer. They delivered what they promised in a timely manner. The mechanic servicing my vehicle was very thorough performing a multi-point inspection too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review on the scheduled service of your 2022 Jeep Wagoneer at Lilliston Chrysler Dodge Jeep Ram. We are pleased to hear that our team met your expectations with a thorough multi-point inspection and timely delivery. We appreciate your feedback and look forward to serving you again.
Just had warranty work performed on my 2019 Ram truck at
Just had warranty work performed on my 2019 Ram truck at Lilliston Dodge, Millville NJ... Mike Bucca is great at what he does, and Jason, the mechanic is, I think one of the best mechanics I know. I highly recommend them for any repairs to your Mopar product, you will not be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Lilliston Chrysler Dodge Jeep Ram for your 2019 Ram truck's warranty work. It’s wonderful to hear that our team met your expectations. Please do not hesitate to contact us again if needed.
Always friendly and accommodating.
Always friendly and accommodating. I was fit into their schedule even though they were extremely busy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Lilliston Chrysler Dodge Jeep Ram could accommodate you despite the busy schedule. Thanks for sharing your positive experience!
Quick and efficient syurface.
Quick and efficient syurface. Holly was very amicable and knowledgeable . Service technician explained work performed and future ways to prevent further problem
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear Holly and our service technician provided you with efficient and knowledgeable assistance. Thanks for the feedback!