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Pilson Auto Center

(500 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shopping at Pilsons with T.Orr

I had a very good experience with Tyler Orr at Pilsons. He was very helpful in selecting a used vehicle with us. We had previously bought from Pilsons in the past but Tyler took care of us in a way we never though possible by a "car salesman". Thank you Tyler and I will definitely recommend you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your strong recommendation of the staff and Dan Pilson Auto Center. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

Fantastic service

Excellent service on my Lincoln as always from your Charleston location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience. Feel free to stop by if you ever need any more help.

Great Service

Pilson's has gone above and beyond to make sure we are happy with our used car purchase. Despite living over two hours away I will continue to take my car to them for service. Their service truly goes beyond the sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

2011 Chevy Malibu...2nd vehicle I have bought off of you guys...I have worked with Debbie Dick she has always worked with my husband and I and given us good trade in prices on my vehicles great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchasesd 4 new tires

John Coari in the service department helped me to find and purchase four new tires for our 2013 Ford Focus that we had purchased a while back at your dealership in Charleston. John is the best! Keep him. Don't let him get away! John is very helpful, knowledgeable, and friendly. He answered all of my questions happily. I did not feel rushed. Clayton in the service department is always nice and very helpful too. Thanks for a great transaction! Sara

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Sara, we are happy you had a pleasant experience at our dealership. We appreciate your review and hope we can continue serving you for many years to come.

Great service from Bree Vargocko

Bree had a super attitude! She was kind and easy to negotiate with. Seriously she gave me the best experience while buying a car that ive ever had! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, Bree was very nice

The service was amazing. Called on a saturday and Bree worked with me that day and even stayed later to help! Highly recommend Bree Vargocko!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your response, Auste! It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

Fresh new start! :)

Bree Vargocko was amazing! She was patient while dealing with me changing my mind all the time before finally making the decision to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership. We appreciate your review of our team, and the staff here at Dan Pilson Auto Center look forward to further serving you in the future!

Bree is awesome!!

Bree was an awesome person and very honest. She worked with us on our needs and was so nice and very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Got our Jeep from BRee

Bree was great to work with. She got our payment/term right where we wanted and needed them for us to get a jeep wrangler that we have always wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership! Drive safe, and we'll see you on the road.