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Diepholz Auto Charleston

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)
Visit Diepholz Auto Charleston
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying a GMC ACADIA

I am thrilled with the opportunity to purchase a vehicle from Mark Mckay. A+ Rating. Diepholz made buying easy and convenient. Have not fear buying here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience buying a car!

Best experience out of all cars I have bought! They are simply amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Our purchase there could not have been better. They were very effective in communications with me me prior to our visit and saved the vehicle for us to view since we were coming from over two hours away. Once we addressed our concerns and negotiated a price they made the remainder of the process pretty pain free and went above and beyond to ensure we had a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent salesperson and dealership

Very pleased with Ed Wolf. He answered every question I had and was very courteous with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Small Town Service, Big Town Inventory

Thanks to Roger East for excellent quality service! It is a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent purchase process and salesperson

Roger East is the world's best salesperson. The deal went just exactly as promised. I couldn't be more pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome!

I am always nervous about buying a vehicle. Denver made my purchase the easiest transaction ever. She worked with me to get the price I wanted and was super pleasant to deal with. Loved my experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Yukon Denali

I would highly recommend Diepholz and Josh Wilson. I emailed to inquire about a Yukon Denali, and Josh called me back within minutes to answer all of my questions. He was able to give me a ball park number on my trade over the phone since I would be traveling a little ways. Basically, their customer service was so outstanding I essentially bought the truck over the internet. When I arrived the staff was extremely pleasant, and the facility was gorgeous and new. Josh falling and almost breaking his arm couldn't even ruin the experience...he simply got up (slowly) and completed the deal with one arm. That is borderline heroic. Lastly, I felt the offer they gave for my trade was very fair. It lined up perfectly to the research I did on the internet. These factors made negotiating nearly non-existent! Bottom line, if they have the vehicle you want and don't mind making the drive I highly recommend Diepholz and Josh Wilson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasure doing business.

Our salesman, Josh Wilson, answered all of our questions & was easy to work with. Mike Daume, the F & I guy we worked with was great. Very professional & went the extra mile to get us the best interest rate available. We found the car on the internet & made the 2 hour drive from O'Fallon, IL to your dealership & discovered it was well worth the drive. It was a pleasure doing business with your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a Used car

rating Ron Diepholz dealership it is 5 star all the way. I honestly feel you get the best price for the automobile you are looking for. I would recommend the dealership to a friend. Drew my salesman was friendly, knowledgeable, kind, courteous and was able to answer numerous questions that I had. Mike helped me with financing, took his time to get me the best APR available the complete process was painless. I will go back even though I live 50 miles away. klk

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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