Reviews
Write a reviewFirst New Car
I've been a long time customer of Adam's and have always had great experiences, however this time was different because I was looking to purchase my first new vehicle. Keith and John looked all over their lot and found exactly what I was looking for. I was extremely nervous, but with their great personalities and patience I felt comfortable. I will always recommend friends, family, and clients to Adam's Jeeps' Keith Cook and John Loucks for sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing Internet Sales
Amazing Internet Sales! Keith brought my Jeep to me, over an hour away, with all the paperwork! Most pleasurable vehicle buying experience ever, hands down! I didnt have 2 hours invested in getting my new vehicle. No sitting around in a dealership for 3-5 hours trying to work out a deal. I have tried to do deals with NUMEROUS internet sales staff at other dealerships in the past and it is always the same, ohhh come in and we can talk. If I wanted to come in,,, I would not be trying to deal with the internet sales staff! Well this dealership and Keith Cook are different, they were exactly what an internet sales department should be. I will buy here again. Give this dealership a chance, I am sure you will be pleased as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
I had an amazing erperience at Adams Jeep thanks to Keith Cook. He came in on his day off to help me look at Jeeps. I was so thankful because my work schedule is crazy and he went around that. I have never owned a Jeep before and he went into detail about everything the Jeep had to offer and made sure I knew how to work all of the features. I will be recommending him to anyone who wants to buy a jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Experience Buying a Vehicle
I was searching for a new Jeep online and found one here at Adams jeep. I requested an email quote and made contact with Keith. This was by far the easiest purchase I have ever made when purchasing a Jeep. Quick and easy and he took care of everything. Definitely will be heading back for my next Jeep to Adams Jeep. Highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and Great jeep
Purchased a new Wrangler Rubicon from Adams Jeep, the staff was very accommodating and aware of my concerns during the entire purchase process. My salesman Keith was professional and knowledgeable on the product. He and the rest of the staff made the buying experience a breeze and painless with minimal time spent waiting during negotiating details of the transaction. I would recommend Adams Jeep of Maryland to anyone looking to purchase a new Jeep. Adams jeep has a abundant inventory of wranglers to suit the needs of any buyer searching for a wrangler to fulfill their desire and application they intend to use it for. If you in the market for a new jeep make the journey over to Adams jeep, you will be pleasantly surprised on the inventory and friendly atmosphere that greets you at the door. Buying a new vehicle does not need to be a daunting task and Adams Jeep will make the buying experience a pleasure and fun experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My 1st Jeep experience
My husband and I wanted to start looking for a jeep. I did my research on what I wanted in my new car. I happened to be down near Adams so I just stopped in. Wen I went in the door I met Keith. I informed him I am looking for a 3rd car. We don't really need one but with a 17 yr son would help a lot. At this time he took me out to where the 2 door jeeps are. As we walked I told him what I was looking for in the jeep. As we walked up to the 2 door jeeps I saw one that I loved the way it looked in the silver I wanted. He walked over to it and said this has everything you want except for the running boards but they can be added very easy. As I looked over the jeep and I asked questions he pointed out things that you would think are standard in a jeep like air condition. He told me that if I did not buy it from them to make sure that and a few other things were in the jeep. They were all things that I thought would have been. After all my questions were answered we walked in and he gave me the best price he could. At this time I reminded him that I would be going to other dealers for the best price. He told me to call if I had any questions. I did look at 4 other dealers. One wanted to sell me a jeep with less on it for $1000.00 more. The 2nd one I gave my specks to and they never got back to me. I guess they are just selling to many jeeps to care. The 3rd one was just rude. And the 4th one came in at the same price. I chose Adams because they never made me feel like I was being pushed or settling for something I really didn't want. I also liked that they informed me about other things to look for when buying the jeep. I have already told my friend who is looking for a jeep about my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First Jeep Ever, Trail Hawk
Great buying experience, helpful and friendly staff. Prices were great and had a large selection of vehicles to choose from. Would highly recommend and plan to return for future purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BEST Jeep Dealership!!
I just recently purchased an Unlimited Jeep Wrangler from Adams Jeep of Maryland and cannot express how great of an experience it was. Wayne, Ron and Keith were all more than accommodating to great me into the Jeep family. ADAMS JEEP EXTREME customized my Sahara and did a fantastic job. If you are looking to buy a custom Jeep I wouldn't go to another dealership. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, friendly staff, facilities.
My purchase of a 2014 Cherokee Sport on Monday, Nov. 11th, was handled well by Keith Cook. He was very helpful in explaining my options in the Cherokee models, assisting me in making a final decision, and then in preparing and presenting the financial information necessary. I have been a customer of Adams Jeep since 2003 when I purchased a Jeep Liberty there. It has been serviced regularly by the Adams Service Department who have kept it in good condition through 160,000 miles. . Everyone in the business has been friendly, helpful, and available to answer questions and provide needed service. John and Danny call me by name, they explain any and all services required and/or completed, and handle my requests with courtesy. The office staff are courteous and friendly when handling phone calls and in face-to-face contact. All of the above were deciding factors when I shopped for a 2014 car. I had no intentions of shopping other dealers. Isabelle E. Marshall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Jeep Buying Experience
We had an awesome experience at Adams when recently purchasing our new jeep. Our salesperson, Keith, was extremely knowledgeable when it came to explaining the different features that each model offered. Most importantly, he listened to what we said we wanted, and did not push us to look at more expensive models. We got a fair trade in price for our trade in, and a great interest rate. I would not hesitate to buy another jeep from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase