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Adams Jeep of Maryland

(3,302 reviews)
Visit Adams Jeep of Maryland
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 22 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 514-9331 (855) 514-9331
Used (855) 515-1768 (855) 515-1768
Service (855) 280-3171 (855) 280-3171

Reviews

(3,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Adams Jeep of Maryland from DealerRater.

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They hooked my Jeep up to the computer and found out what

They hooked my Jeep up to the computer and found out what was wrong. I need to back a different day to schedule the repair. It appears they will need it a full day to fix the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always fast and efficient This is the only place

They are always fast and efficient This is the only place I take my vehicle for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been dealing with John Loucks for service on my

I have been dealing with John Loucks for service on my 2004 Jeep Sahara for over 10 years. John has always been courteous and professional with me and all other customers I observed. He always has ALL the answers and knows the vehicles inside and out. In my humble opinion, John is an asset to Adams Jeep. Kudos to John!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything went smooth and easy.

Everything went smooth and easy. I will definitely come back in the future for other services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were able to get the car we wanted for the price we

We were able to get the car we wanted for the price we wanted. The deal worked out great for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

He helped me with my Maryland safety inspection .

He helped me with my Maryland safety inspection . Very professional and knowledgeable. I will come back in the future to get my vehicle oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Went in to check on recall, they looked at it and 5 mins

Went in to check on recall, they looked at it and 5 mins later advised my car was good. Bought used, 2022 grand Cherokee L. Great job. Mr Louckes was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great job

The dealership has been very helpful with scheduling

The dealership has been very helpful with scheduling appointments and curtious employees. Time managed well. Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The vehicle had a damaged axle and top when I took

The vehicle had a damaged axle and top when I took delivery . Dealership has responded to my request for repairs to top. Axle was repaired under warranty I purchased. Dealership dis not respond to my request to waive deductible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional service received from Adams.

Professional service received from Adams. Highly recommended for all car maintenance activities. One of the only dealers that I will visit for help when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.