Reviews
They hooked my Jeep up to the computer and found out what
They hooked my Jeep up to the computer and found out what was wrong. I need to back a different day to schedule the repair. It appears they will need it a full day to fix the issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are always fast and efficient This is the only place
They are always fast and efficient This is the only place I take my vehicle for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been dealing with John Loucks for service on my
I have been dealing with John Loucks for service on my 2004 Jeep Sahara for over 10 years. John has always been courteous and professional with me and all other customers I observed. He always has ALL the answers and knows the vehicles inside and out. In my humble opinion, John is an asset to Adams Jeep. Kudos to John!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went smooth and easy.
Everything went smooth and easy. I will definitely come back in the future for other services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were able to get the car we wanted for the price we
We were able to get the car we wanted for the price we wanted. The deal worked out great for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He helped me with my Maryland safety inspection .
He helped me with my Maryland safety inspection . Very professional and knowledgeable. I will come back in the future to get my vehicle oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in to check on recall, they looked at it and 5 mins
Went in to check on recall, they looked at it and 5 mins later advised my car was good. Bought used, 2022 grand Cherokee L. Great job. Mr Louckes was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job
The dealership has been very helpful with scheduling
The dealership has been very helpful with scheduling appointments and curtious employees. Time managed well. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The vehicle had a damaged axle and top when I took
The vehicle had a damaged axle and top when I took delivery . Dealership has responded to my request for repairs to top. Axle was repaired under warranty I purchased. Dealership dis not respond to my request to waive deductible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional service received from Adams.
Professional service received from Adams. Highly recommended for all car maintenance activities. One of the only dealers that I will visit for help when needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair