Reviews
Called on a defender 90.
Called on a defender 90. Told that there was a contract on it. I was offered the same vehicle different color for several thousand more. To make things worse the car I called on is still being advertised! ! Looking for a used vehicle is not fun. Way too many dealers acting unethically.. I may just keep the car I have to avoid any more B.S.
Called on a defender 90.
Called on a defender 90. Told that there was a contract on it. I was offered the same vehicle different color for several thousand more. To make things worse the car I called on is still being advertised! ! Looking for a used vehicle is not fun. Way too many dealers acting unethically.. I may just keep the car I have to avoid any more B.S.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Craig, we are disappointed to hear that your experience was not a positive one. Please contact us at (970) 366-4482 so we can work with you to make this right.
Great experience from start to finish.
Great experience from start to finish. LR Roaring Fork is a long standing trustworthy dealership with knowledgeable staff. Fourth purchase from the dealer in 15 years. Fortunate to have a quality dealership and sales guide with 25 years with the brand so close to home. Very pleased.
Great experience from start to finish.
Great experience from start to finish. LR Roaring Fork is a long standing trustworthy dealership with knowledgeable staff. Fourth purchase from the dealer in 15 years. Fortunate to have a quality dealership and sales guide with 25 years with the brand so close to home. Very pleased.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Christopher, thank you for taking the time to leave a review for us at Land Rover Roaring Fork. We're happy we could meet your expectations! Thank you, and have a fantastic day!
I do love the brand and my car, but I am very upset about
I do love the brand and my car, but I am very upset about the lack of customer support from Leo and Fritz. I have been trying to get a quote on new wheels and tires for my brand new 2025 Disco and they continually ghost me. I last heard from them on 04/25/2025 and they told me that I would hear from them early next week. It is now a full week later and still no response. I will continue to email, but very disappointed with this location and sales agents.
I do love the brand and my car, but I am very upset about
I do love the brand and my car, but I am very upset about the lack of customer support from Leo and Fritz. I have been trying to get a quote on new wheels and tires for my brand new 2025 Disco and they continually ghost me. I last heard from them on 04/25/2025 and they told me that I would hear from them early next week. It is now a full week later and still no response. I will continue to email, but very disappointed with this location and sales agents.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Marty, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (970) 366-4482 at your earliest convenience to discuss how we can turn this experience into a positive one.
Leo (our salesman) was great as well as the rest of the
Leo (our salesman) was great as well as the rest of the staff. Knowledgeable and professional! Leo Went out his way to answer questions; even researched and got info to a question about the proper hitch we needed. Highly recommend
Leo (our salesman) was great as well as the rest of the
Leo (our salesman) was great as well as the rest of the staff. Knowledgeable and professional! Leo Went out his way to answer questions; even researched and got info to a question about the proper hitch we needed. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mac, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Roaring Fork! Until the next time we meet, take care!
All very helpful, answered questions clear and honestly.
All very helpful, answered questions clear and honestly. Terrific follow up. Recommend highly. Great experience
All very helpful, answered questions clear and honestly.
All very helpful, answered questions clear and honestly. Terrific follow up. Recommend highly. Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent treatment at the dealership.
Excellent treatment at the dealership. They spent a lot of time going over my new vehicle with me. I felt like I got the royal treatment by the sales persons ( Nick and Wayne). They have also done follow-up calls with me to make sure everything is going well with my car and if I had any questions. It is like they take a personal interest in your satisfication.
Excellent treatment at the dealership.
Excellent treatment at the dealership. They spent a lot of time going over my new vehicle with me. I felt like I got the royal treatment by the sales persons ( Nick and Wayne). They have also done follow-up calls with me to make sure everything is going well with my car and if I had any questions. It is like they take a personal interest in your satisfication.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Roaring Fork!
this is the 4th or 5th rover i have bought from Mark
this is the 4th or 5th rover i have bought from Mark Murray at Land Rover Roring Fork - hands down the BEST sales rep ever - He is honest, super responsive, easy going, helpful, follows up and takes great crae of me!
this is the 4th or 5th rover i have bought from Mark
this is the 4th or 5th rover i have bought from Mark Murray at Land Rover Roring Fork - hands down the BEST sales rep ever - He is honest, super responsive, easy going, helpful, follows up and takes great crae of me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Roaring Fork! We are always more than happy to assist you if anything else comes up. Take care!
Terrible service by Courtney Kleager in the finance
Terrible service by Courtney Kleager in the finance department. We purchased a warranty to go along with a used car but decided to sell it after a year. We were told when we purchased the car we could get a refund on the warranty if we sold it. She never returned our emails or calls. We stopped by to speak in person twice and she promised to submit the paperwork to get us the refund but we never heard back from her. It has been over a year with countless requests that have gone ignored. For a luxury car dealership, the customer service is atrocious. We highly recommend you shop elsewhere. We have purchased two other luxury cars in the past year from a Volvo dealer and had a SIGNIFICANTLY better experience. We cannot even begin to compare the difference. Beware of empty promises.
Terrible service by Courtney Kleager in the finance
Terrible service by Courtney Kleager in the finance department. We purchased a warranty to go along with a used car but decided to sell it after a year. We were told when we purchased the car we could get a refund on the warranty if we sold it. She never returned our emails or calls. We stopped by to speak in person twice and she promised to submit the paperwork to get us the refund but we never heard back from her. It has been over a year with countless requests that have gone ignored. For a luxury car dealership, the customer service is atrocious. We highly recommend you shop elsewhere. We have purchased two other luxury cars in the past year from a Volvo dealer and had a SIGNIFICANTLY better experience. We cannot even begin to compare the difference. Beware of empty promises.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (970) 366-4482 so we can make your experience a positive one.
Just purchased a used Land Rover from this dealership.
Just purchased a used Land Rover from this dealership. Lohane was excellent, very responsive and helpful. Everyone was friendly and attentive. Will go back to these guys for my next vehicle.
Just purchased a used Land Rover from this dealership.
Just purchased a used Land Rover from this dealership. Lohane was excellent, very responsive and helpful. Everyone was friendly and attentive. Will go back to these guys for my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Leo was very knowledgeable and took time to explain the
Leo was very knowledgeable and took time to explain the features and followed up several times to answer any questions
Leo was very knowledgeable and took time to explain the
Leo was very knowledgeable and took time to explain the features and followed up several times to answer any questions
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car