Reviews
For the last 11 years Alex has been taking care of my
For the last 11 years Alex has been taking care of my automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my experience a pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your years of business and confidence in Alex and our team! We appreciate your support of Mercedes-Benz of Hagerstown.
They were efficient and professional , friendly with the
They were efficient and professional , friendly with the with upmost care. They took care of my car with every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Mercedes-Benz of Hagerstown provided you with efficient and professional service. Thank you for trusting us with your car!
Appreciate the exceptional customer experience at
Appreciate the exceptional customer experience at Mercedes-Benz of Hagerstown. Our thanks to Barry London for assisting us with our recent purchase. Barry is a delight to work with, he’s very knowledgeable, personable, and patient. MB service techs and personnel are also outstanding. Highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We're delighted to hear that Barry and our team at Mercedes-Benz of Hagerstown provided an exceptional experience. We appreciate your recommendation and look forward to serving you again in the future!
Took my car for service, the process was quick and
Took my car for service, the process was quick and smooth. They let me drive a loaner while my car was in the shop. Nice people, great service, I recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anthony, we're delighted to hear that you had a smooth service experience at Mercedes-Benz of Hagerstown. Thanks for recommending us and trusting our team with your vehicle!
I highly recommend this dealership for their repair
I highly recommend this dealership for their repair service. They were professional, knowledgeable and excellent job on my car .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amani, thank you for recommending Mercedes-Benz of Hagerstown! We're glad to hear our team provided professional and knowledgeable service on your car.
Nicholas, Elizabeth and all the ladies who assisted me,
Nicholas, Elizabeth and all the ladies who assisted me, with service were great! I've been taking my vehicles to Mercedes Benz of Hagerstown for years. Staff is always polite, professional and my vehicle runs great. I really appreciate all the hard work from Mercedes Benz of Hagerstown.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, it's fantastic to know that Nicholas, Elizabeth, and the rest of our team at Mercedes-Benz of Hagerstown have consistently provided you with great service. We appreciate your loyalty over the years!
I needed a quick turn-around repair of my front left
I needed a quick turn-around repair of my front left window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our team at Mercedes-Benz of Hagerstown was able to provide you with a quick and efficient repair service. Thank you for sharing your positive experience!
They made the whole experience so easy.
They made the whole experience so easy. I will always purchase my vehicles here as long as I’m in the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that your experience with us at Mercedes-Benz of Hagerstown was smooth and easy. We look forward to assisting you in the future for all your vehicle needs! Safe travels ahead!
Hagerstown Mercedes, where the best dealer gives t
This dealership has serviced my cars for 11 years. I trust them, I know they service my cars professionally and they take an interest in my input.Alex Foltz is my service adviser and has been since I first bought a Benz. He knows what I need and he sees that I am fully advised and satisfied. No other dealer approaches this company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to know that you've been with us for so many years! It's wonderful to see how much trust you have in Alex and our team here at Mercedes-Benz of Hagerstown. We appreciate your continued support - here's to many more years together!
Rob was very helpful in making the transaction to
Rob was very helpful in making the transaction to purchase my new Mercedes. He was quick to respond and made the process as smooth and easy as possible. I bought my first Mercedes through and Rob and would purchase any future Mercedes through him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Rob provided a seamless purchase experience at Mercedes-Benz of Hagerstown! We're grateful for your loyalty and look forward to assisting you again next time. Enjoy your new ride!