[{"id":273024,"personPtyId":31123976,"firstName":"Rob","lastName":"Edmonds","titleText":"Sales and Leasing Consultant","shortBioText":"Rob comes from a car family, having been raised around the car industry, thanks to his dad and grandfather. Originally from southern Virginia, he relocated to the area in 1993. He and his wife, Brittany, like to alternatively try their luck at the local casinos and spend quiet evenings at home on their date nights. Rob has two dogs, a Husky named Skye and a Boxer/German Shepherd named Bristol, and one cat named Steely. 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If you ask Barry what's most important to him: exceeding expectations, product knowledge and earning trust while providing a NO PRESSURE environment during your next vehicle purchase. Coming from previously owning his own business, Barry understands first hand that Quality Customer Service, Product Knowledge and Patience are paramount for a great car buying experience. 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Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. \r\n\r\nKyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too!\r\n\r\nKyle currently resides in Frederick, MD.\r\n\r\nWhen not at work, Kyle likes to play music and take road trips.\r\n\r\nSince Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.","emailTxt":"kswanson@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/8e8f485a853d.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1141171200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12488,"personPtyId":33954761,"firstName":"Austin","lastName":"Shemon","titleText":"Sales Manager","emailTxt":"ashemon@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":316,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/26faeade2146.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":12491,"personPtyId":31125248,"firstName":"Michael","lastName":"Lavrenchik","titleText":"Sales and Leasing Consultant","shortBioText":"I have been with Younger Motorcars for over 19 years and have a wealth of experience and knowledge of the Mercedes Benz lineup of World class automobiles.\r\n\r\nI am looking forward to a long term relationship providing you with the best care in the industry.\r\n.","emailTxt":"mlavrenchik@drivemb.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":390,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/f0ede72f982d.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1120176000","industryStartDtUtc":"957139200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":12490,"personPtyId":31125054,"firstName":"Justin","lastName":"Harbert","titleText":"General Manager","emailTxt":"jharbert@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":195,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/22583075570c.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"896659200","industryStartDtUtc":"896659200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":16149,"firstName":"Alex","lastName":"Folz","titleText":"Service Liaison","emailTxt":"afolz@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":126,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/ef7225d6a391.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":12492,"personPtyId":33954701,"firstName":"Marty","lastName":"Gillions","titleText":"Service Manager","emailTxt":"mgillions@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/f1887724758f.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":366734,"firstName":"Lisa","lastName":"Stonebraker","titleText":"Service Liaison","shortBioText":"Born & raised in Hagerstown. Lisa is married with 2 Children, a son & a daughter. She has 6 grandchildren, 4 girls & 2 boys. Lisa has been in the automotive industry for over 15 years. She looks forward to helping you with your service needs.","emailTxt":"lstonebraker@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/d47195085bdf.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"978307200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":366733,"firstName":"Elizabeth","lastName":"Jackson","titleText":"Service Advocate","shortBioText":"Some of you know Elizabeth as the voice of Mercedes-Benz of Hagerstown, with her being one of the first contacts that you reach. However, something you don\u001at know is that she has five years of stage theater experience and also holds many pageant titles in her home state of West Virginia.","emailTxt":"ejackson@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/4febd6086e11.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":366761,"firstName":"Charlie","lastName":"Baker","titleText":"Customer Service Transportation","emailTxt":"cbaker@mbofhagerstown.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/5c05d590616c.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":325738,"personPtyId":31124828,"firstName":"Jeff","lastName":"Kershner","titleText":"Business Manager","emailTxt":"jkershner@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/90968d9acc10.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1220227200","industryStartDtUtc":"807235200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":319844,"personPtyId":31124749,"firstName":"Pierce","lastName":"Miller","titleText":"Service Liaison","emailTxt":"pmiller@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/2efb54cbe41e.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":18801,"personPtyId":33954805,"firstName":"Tom","lastName":"Mummert","titleText":"Shop Foreman","shortBioText":"Tom Mummert is a Master Guild Technician with nearly 3 decades of experience with Mercedes-Benz at both the dealership level and as a factory technical specialist for Mercedes-Benz corporate. He began his career working on locomotives engines and has always been interested in cutting edge technology. One of the things that Tom and his team of technicians especially enjoy is working on vintage cars. He is proud of their ability to diagnosis and repair these cars.\r\n\r\nTom is a Pennsylvania native and in his leisure time enjoys camping, hunting and back packing. \r\n\r\nTom's VAST experience, technical training, dedication and enthusiasm toward serving our customers is truly a winning combination.","emailTxt":"tmummert@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/d7c62dd1c8ef.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":366759,"firstName":"Dena","lastName":"Burger","titleText":"Service Driver / Office Assistance","emailTxt":"dburger@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15971/employees/f565489cb458.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":47511,"firstName":"Harry","lastName":"Davis","titleText":"Mercedes-Benz 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Mercedes-Benz Of Hagerstown

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Mercedes-Benz Of Hagerstown Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2007

With award-winning service, a professional sales and leasing team, and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence, Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

...



With a broad selection of new and quality certified pre-owned vehicles, Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.

"Uptown Luxury, Hometown Service - From the Dealership You Deserve!"

Service

Tire Rotation

$59.95 and up*

Car Wash

Complimentary

Oil, Filter Change (Premium)

$160 and up*

Wheel Alignment (4WD)

$140

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2471 lifetime reviews. Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 29, 2020

    Barry London is very professional and a great salesman to work with. He answered all of my questions and is very knowledgeable about the vehicle he sold... me. If you want to buy a Mercedes Benz, I would definitely recommend you buying it from Hagerstown.

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    Mercedes-Benz of Hagerstown

    Thank you for the 5-star review! We couldn't be happier to hear that Barry provided the excellent service we strive for at Mercedes-Benz of Hagerstown..., and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!


    Worked with:
    Barry London

    Sales and Leasing Consultant

    (5.0) 604 reviews

    Austin Shemon

    Sales Manager

    (5.0) 316 reviews

  • 5.0 out of 5
    September 24, 2020

    Process was great from start to finish. I knew what I was looking for so I didn't need to be sold on the car but I was comforted by the knowledge and experience... of the team.

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    Mercedes-Benz of Hagerstown

    It's wonderful to hear that you felt confident working with our Mercedes-Benz of Hagerstown team to get into your new vehicle. Thanks so much for trus...ting us with this purchase! We would love to see you again for your first oil change.


    Worked with:
    Barry London

    Sales and Leasing Consultant

    (5.0) 604 reviews

  • 5.0 out of 5
    September 16, 2020

    Thank you Rob for everything! You made the process so easy. 😊 I love my new Benz. And thank you Shannon for all your help over the phone. And thank you... Tony for taking time explaining things to us. And thank you Charlie for picking us up from airport. You all made our travel from Michigan worth and easy. We felt welcomed and home soonest we walked to your dealer. And the 2020 E Class Benz is amazing and beautiful I'm so in love! Thank you again!! 😊??????

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    Mercedes-Benz of Hagerstown

    We love happy customers so this is a wonderful review to receive. Congratulations on your 2020 Mercedes-Benz E-Class! It's great to know that your buy...ing process with Rob, Shannon, Tony, Charlie, and our Mercedes-Benz of Hagerstown team went so smoothly, and we truly appreciate your review. Thank you and safe driving!


    Worked with:
    Rob Edmonds

    Sales and Leasing Consultant

    (5.0) 289 reviews

    Tony Mills

    Finance and Leasing Manager

    (5.0) 269 reviews

    Charlie Baker

    Customer Service Transportation

    NOT RATED

  • 5.0 out of 5
    September 11, 2020

    Kyle was awesome to work with, I'd recommend him highly. Straight forward guy, super nice,!!! Entire purchase was done with ease, all paperwork ready... on arrival waiting for final signature. If you're looking for great guy to purchase your next car I'd go see Kyle.

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    Mercedes-Benz of Hagerstown

    Thank you for taking the time to leave us a review! Kyle is an excellent member of our team at Mercedes-Benz of Hagerstown, and we are so glad he prov...ided the straightforward and friendly service we pride ourselves on here. We look forward to your next visit!


    Worked with:
    Tony Mills

    Finance and Leasing Manager

    (5.0) 269 reviews

    Kyle Swanson

    Sales & Leasing Consultant

    (5.0) 66 reviews

  • 5.0 out of 5
    September 10, 2020

    Easy to deal with.Professional,knowledgeable, and great to work with.This is the second new Mercedes we have bought from Hagerstown Mercedes in two years.... Obviously we are very pleased with the dealership.

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    Mercedes-Benz of Hagerstown

    Thank you for your repeat business at Mercedes-Benz of Hagerstown! We are honored to have been able to assist with your purchase and get you into your... new car. Congratulations and we hope to see you back for your first oil change!


    Worked with:
    Rob Edmonds

    Sales and Leasing Consultant

    (5.0) 289 reviews

  • 5.0 out of 5
    September 8, 2020

    Best service I ever had at any dealership! Kyle and Tony helped my get my dream car. I will recommend them and be a return customer. Kyle, you are great!

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    Mercedes-Benz of Hagerstown

    Thank you for the review! It was our pleasure to assist you here at Mercedes-Benz of Hagerstown, and we will certainly let Kyle and Tony know that you... appreciate their help. Enjoy your new car!


    Worked with:
    Tony Mills

    Finance and Leasing Manager

    (5.0) 269 reviews

    Kyle Swanson

    Sales & Leasing Consultant

    (5.0) 66 reviews

  • 5.0 out of 5
    September 8, 2020

    Buying this car was actually the best car buying experience I have ever had. Rob made this process so simple and efficient from the moment my husband contacted... them about the car. Each person we encountered was professional and sincere and a complete pleasure to work with. I can't imagine going anywhere else in the future.

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    Mercedes-Benz of Hagerstown

    For you to say that you had your best car-buying experience at Mercedes-Benz of Hagerstown makes our day! Thank you so much for the wonderful feedback... about Rob and our team. We are grateful to have you as a customer and look forward to working with you in the future.


    Worked with:
    Rob Edmonds

    Sales and Leasing Consultant

    (5.0) 289 reviews

  • 5.0 out of 5
    September 6, 2020

    This was my first experience dealing with Hagerstown Mercedes. Both Rob Edmonds and Tony Mills were outstanding to work with throughout the buying process.... They are the standard that sets Mercedes Benz apart. Thank you both for all your help.

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    Mercedes-Benz of Hagerstown

    Thank you for the 5-star review! We are so pleased to hear that Rob and Tony took good care of you here at Mercedes-Benz of Hagerstown, and we will ce...rtainly let them know that you appreciate their help. Safe driving in your newly purchased vehicle!


    Worked with:
    Rob Edmonds

    Sales and Leasing Consultant

    (5.0) 289 reviews

    Tony Mills

    Finance and Leasing Manager

    (5.0) 269 reviews

  • 5.0 out of 5
    September 5, 2020

    I had a great buying experience with Rob! This was an out of town purchase and he was very prepared to get the deal done as quickly as possible. He also... took time to make sure I understood how to use my new car! Thanks for the chocolate too!

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    Mercedes-Benz of Hagerstown

    Thank you for shopping at Mercedes-Benz of Hagerstown! We're excited to hear that Rob went over all the features of your new vehicle as we want custom...ers to be confident behind the wheel. Safe travels!


    Worked with:
    Rob Edmonds

    Sales and Leasing Consultant

    (5.0) 289 reviews

  • 5.0 out of 5
    September 4, 2020

    If your looking for a car. Go see Barry London at Mercedes-Benz in Hagerstown. Great customer service and a pleasure to deal with. I wouldn't wanna deal... with any other place. Extremely professional and actually cares about the customers wants and needs. If your looking to purchase a great vehicle. Look no further then Mercedes-Benz Hagerstown

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    Mercedes-Benz of Hagerstown

    Thank you for the review! We are so glad you enjoyed working with Barry here at Mercedes-Benz of Hagerstown, and we will certainly let him know that y...ou appreciate his help. We hope to see you again sometime!


    Worked with:
    Tony Mills

    Finance and Leasing Manager

    (5.0) 269 reviews

    Barry London

    Sales and Leasing Consultant

    (5.0) 604 reviews

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