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Product knowledge is paramount for quality service to you and my vast background in this area will be an asset throughout our business relationship. I will not pressure you; rather I want your business and referrals, not your money.","emailTxt":"blondon@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":462,"imageUrl":"https://cdn-user.dealerrater.com/images/49b3a8365509.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1180656000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":273024,"personPtyId":31123976,"firstName":"Rob","lastName":"Edmonds","titleText":"Sales and Leasing Consultant","shortBioText":"Rob comes from a car family, having been raised around the car industry, thanks to his dad and grandfather. Originally from southern Virginia, he relocated to the area in 1993. He and his wife, Brittany, like to alternatively try their luck at the local casinos and spend quiet evenings at home on their date nights. Rob has two dogs, a Husky named Skye and a Boxer/German Shepherd named Bristol, and one cat named Steely. In his spare time, he enjoys a good game of hockey whether he is playing or spectating.","emailTxt":"redmonds@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":157,"imageUrl":"https://cdn-user.dealerrater.com/images/668d36cd7612.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1427846400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12491,"personPtyId":31125248,"firstName":"Michael","lastName":"Lavrenchik","titleText":"Sales and Leasing Consultant","shortBioText":"I have been with Younger Motorcars for over 17 years and have a wealth of experience and knowledge of the Mercedes Benz lineup of World class automobiles.\r\nYou will enjoy my laid back sales approach as I will find you're wants and needs in the vehicle of your choice.\r\n\r\nI look forward to meeting you.","emailTxt":"mlavrenchik@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":297,"imageUrl":"https://cdn-user.dealerrater.com/images/93b87d2d0454.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1120176000","industryStartDtUtc":"957139200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12488,"personPtyId":33954761,"firstName":"Austin","lastName":"Shemon","titleText":"Sales Manager","emailTxt":"ashemon@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":232,"imageUrl":"https://cdn-user.dealerrater.com/images/26faeade2146.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":12490,"personPtyId":31125054,"firstName":"Justin","lastName":"Harbert","titleText":"General Manager","emailTxt":"jharbert@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":139,"imageUrl":"https://cdn-user.dealerrater.com/images/22583075570c.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":16149,"firstName":"Alex","lastName":"Folz","titleText":"Service Liaison","emailTxt":"afolz@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/ef7225d6a391.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":16150,"personPtyId":33954775,"firstName":"Adam","lastName":"Himmelwright","titleText":"Service Representative","emailTxt":"ahimmelwright@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/25587bb298b4.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1101859200","industryStartDtUtc":"846806400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":366734,"firstName":"Lisa","lastName":"Stonebraker","titleText":"Customer Advocate","shortBioText":"Born & raised in Hagerstown. Lisa is married with 2 Children, a son & a daughter. She has 6 grandchildren, 4 girls & 2 boys. Lisa has been in the automotive industry for over 15 years. She looks forward to helping you with your service needs.","emailTxt":"lstonebraker@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/d47195085bdf.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"978307200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":319844,"personPtyId":31124749,"firstName":"Pierce","lastName":"Miller","titleText":"Service Liaison","emailTxt":"pmiller@mbofhagerstown.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/2efb54cbe41e.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":12492,"personPtyId":33954701,"firstName":"Marty","lastName":"Gillions","titleText":"Service Manager","emailTxt":"mgillions@mbofhagerstown.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/f1887724758f.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":366733,"firstName":"Elizabeth","lastName":"Kerns","titleText":"Receptionist","shortBioText":"Some of you know Elizabeth as the voice of Mercedes-Benz of Hagerstown, with her being one of the first contacts that you reach. However, something you don\u001at know is that she has five years of stage theater experience and also holds many pageant titles in her home state of West Virginia.","emailTxt":"ejackson@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/4febd6086e11.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":325738,"personPtyId":31124828,"firstName":"Jeff","lastName":"Kershner","titleText":"Business Manager","emailTxt":"jkershner@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/90968d9acc10.jpg","drDealerId":15971,"dealerEmpStartDtUtc":"1220227200","industryStartDtUtc":"807235200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":18801,"personPtyId":33954805,"firstName":"Tom","lastName":"Mummert","titleText":"Shop Foreman","shortBioText":"Tom Mummert is a Master Guild Technician with nearly 3 decades of experience with Mercedes-Benz at both the dealership level and as a factory technical specialist for Mercedes-Benz corporate. He began his career working on locomotives engines and has always been interested in cutting edge technology. One of the things that Tom and his team of technicians especially enjoy is working on vintage cars. He is proud of their ability to diagnosis and repair these cars.\r\n\r\nTom is a Pennsylvania native and in his leisure time enjoys camping, hunting and back packing. \r\n\r\nTom's VAST experience, technical training, dedication and enthusiasm toward serving our customers is truly a winning combination.","emailTxt":"tmummert@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/d7c62dd1c8ef.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":47511,"firstName":"Harry","lastName":"Davis","titleText":"Mercedes-Benz Certified Technician","emailTxt":"hdavis@mbofhagerstown.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/383993c18b0b.jpg","drDealerId":15971,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":366748,"firstName":"Chad","lastName":"Walters","titleText":"Parts 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Cars for Sale   /   Dealers  /  Mercedes-Benz Of Hagerstown

Mercedes-Benz Of Hagerstown

4.9 out of 5 (4.9) 1892 reviews
1955 Dual Hwy Hagerstown, MD 21740
Dealer website
New Used Service
(877) 638-9614 (888) 270-6579 (888) 737-8984

Dealer on Cars.com since August 2007

Currently in stock!

48
Used cars
50
New cars
Contact Seller

Call This Dealer

New Used Service
877-638-9614 888-270-6579 888-737-8984

Today's Hours

Sales
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
1892 lifetime reviews. Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.com
  • 4.8 out of 5
    New C300
    by Kurt Braun on DealerRater.com
    April 19, 2018

    This is our second new C300 with Rob. He's the best, thoughtful and courteous and took care of everything. He is the guy to see.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Hagerstown

    Thank you for the excellent review! Rob will be happy to read your kind words.

    Employees Worked With
    5.0 out of 5
    Rob Edmonds

    Sales and Leasing Consultant

  • 5.0 out of 5
    So happy with my Benz!
    by Deanna L Nalley on DealerRater.com
    April 19, 2018

    I purchases my second Mercedes, first with Hagertown MB. Everyone from Alex (the expert advised) in the service department (he has been assisting me ...for years) to the Austin (the financial guy) was so easy and wonderful to work with. Rob, my salesman handled every question and concerns that I had. This was the most positive experience purchasing a vehicle I've ever had! The Team at Hagerstown MB are all professional and courteous. Thank you !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Hagerstown

    Thank you for all of the compliments about our dealership. We appreciate your business and thank you for choosing Mercedes-Benz of Hagerstown.

    Employees Worked With
    5.0 out of 5
    Rob Edmonds

    Sales and Leasing Consultant
    5.0 out of 5
    Austin Shemon

    Sales Manager
    5.0 out of 5
    Alex Folz

    Service Liaison

  • 5.0 out of 5
    Wonderful Service at Mercedes-Benz of Hagerstown
    by Mike from Hagerstown, MD
    April 18, 2018

    As always, we were taken care of wonderfully! Mr Alex Folz is a gem....the contributions that he makes to your organization should not be underestima...ted!!! I've ben a customer of yours since 1998 and your excellent service keeps me coming back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
Read all reviews

See All In-Stock Inventory

48
Used cars
50
New cars

Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $59.95 and up*

    Car Wash

    Complimentary

    Oil, Filter Change (Premium)

    $160 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2007

With award-winning service, a professional sales and leasing team, and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence, Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles, Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.

"Uptown Luxury, Hometown Service - From the Dealership You Deserve!"

Top Reviewed Employees
5.0 out of 5
Tony Mills

Finance and Leasing Manager
5.0 out of 5
Barry London

Sales and leasing consultant
5.0 out of 5
Rob Edmonds

Sales and Leasing Consultant
5.0 out of 5
Michael Lavrenchik

Sales and Leasing Consultant
5.0 out of 5
Austin Shemon

Sales Manager
5.0 out of 5
Justin Harbert

General Manager
5.0 out of 5
Alex Folz

Service Liaison
5.0 out of 5
Adam Himmelwright

Service Representative
5.0 out of 5
Lisa Stonebraker

Customer Advocate
5.0 out of 5
Pierce Miller

Service Liaison
4.9 out of 5
Marty Gillions

Service Manager
NOT RATED
Elizabeth Kerns

Receptionist
NOT RATED
Jeff Kershner

Business Manager
NOT RATED
Tom Mummert

Shop Foreman
NOT RATED
Harry Davis

Mercedes-Benz Certified Technician
NOT RATED
Chad Walters

Parts Specialist
NOT RATED
Mitch Keller

Mercedes-Benz Certified Technician
NOT RATED
Buddy Dunham

Parts Specialist
NOT RATED
Charlie Baker

Customer Service Transportation
NOT RATED
Dan Zamora

Parts Manager
NOT RATED
Daniel Morales

Mercedes-Benz Certified Sprinter Technician
NOT RATED
Dena Burger

Service Driver / Office Assistance
NOT RATED
Doug Helfrick

Customer Service Transportation
NOT RATED
John Yesacavage

Mercedes-Benz Certified Technician
NOT RATED
Joseph Battaglini

Mercedes-Benz Certified Technician
NOT RATED
Larry Digges

Parts Advisor
NOT RATED
Ray Deavers

Mercedes-Benz Certified Technician
NOT RATED
Robert Schmid

Mercedes-Benz Certified Technician
NOT RATED
Zene Wolfe

Mercedes-Benz Certified Technician
Mercedes-Benz Of Hagerstown
1955 Dual Hwy Hagerstown, MD 21740
New (877) 638-9614
Used (888) 270-6579
Service (888) 737-8984
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