Reviews
Write a reviewWe have two MB dealerships closer to our home than...
We have two MB dealerships closer to our home than MB/Hagerstown, but we come to it because everything about the dealership is what you’d expect. Consummate professionals at all levels of management, sales, and servicing; people of high integrity; no pressure sales and no rip off servicing. We just bought a new MB working with Barry London - my review is on Google Maps - and we’ve had our other MB serviced there for a couple of years. Thank you, MB/Hagerstown for being a top notch dealership!
Barry London and Tony Mills are GREAT & EASY to work...
Barry London and Tony Mills are GREAT & EASY to work with. Recommend this dealership without reservation!
Rob handled diffcult situation professionally and with...
Rob handled diffcult situation professionally and with compassion. I was able to pick up my vehicle as expected and in spite of the hiccup. The F&I process went very well and I love how fluid and organized that part of the Sale experience was compared to previous purchases. Overall a very good dealership. Thanks to all at MB of Hagerstown!
Hi Melanie - It is gratifying to hear that you left Mercedes-Benz of Hagerstown as a happy customer! Thank you for trusting us with your purchase and for sharing your thoughtful feedback. We wish you safe and happy driving in your new car!
Always deal honestly and responsively. My 4th car from...
Always deal honestly and responsively. My 4th car from Mercedes Benz of Hagerstown. I never considered any other dealership.
Thank you for the great review, Carola! We are thrilled to hear that you had such a successful purchase experience working with the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!
What an amazing dealership.. Very Friendly, Very Clean...
What an amazing dealership.. Very Friendly, Very Clean and excellent customer service. I Highly recommended this dealership.
Thanks so much for the wonderful review of Mercedes-Benz of Hagerstown! It makes us happy that our team was friendly and delivered great customer service. See you again next time!
Kyle and Tony were very courteous and helpful. They made...
Kyle and Tony were very courteous and helpful. They made me feel comfortable. I would recommend this dealership to anyone
Dennis, thank you for the great review! We appreciate your support and are happy to hear that Kyle and Tony delivered such a successful purchase experience. Drive safely, and we hope to see you back at Mercedes-Benz of Hagerstown!
Awesome dealership. Everybody is friendly and courteous...
Awesome dealership. Everybody is friendly and courteous and very skilled at their jobs. They made purchasing a car a very enjoyable experience.
John - There is nothing we love to hear more than that our guests are enjoying their time at Mercedes-Benz of Hagerstown. Thank you for trusting us with your business! We wish you many safe miles in your new vehicle.
Dealership addresses all my service needs in a prompt and...
Dealership addresses all my service needs in a prompt and professional manner. Very happy with the help and assistance from Lisa in scheduling and keeping me informed!
All of us at Mercedes-Benz of Hagerstown greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to Lisa as well as the rest of the team. Thanks for your support and have a great day!
My wife & I want to say that Barry London was excellent...
My wife & I want to say that Barry London was excellent in all areas of our purchasing of our Mercedes SL 550 at Hagerstown. He knew all the features of the car & clearly explained them all to us. We greatly enjoyed meeting him & working out the deal that allowed us to purchase the car that we always wanted. He always was immediately available to us when we came to the showroom or contacted him on the phone with questions. In the future when we need to purchase another Mercedes, we will for sure come to see him for his excellent service & help. Additionally, we would like to say that the Finance Manager, Tony Mills was also just as excellent at his job of guiding us through all of the finance paperwork that goes with purchasing a car. He was very thorough & easily explained all of our questions while filling out & signing all the forms. We want to say that the car buying experience at Hagerstown Mercedes was very quick & hassle free & that the salesman & finance person that we deal with were excellent & that we will definitely come back when we need to purchase another vehicle. John & Terry Cuneo
Thank you for the amazing review of Mercedes-Benz of Hagerstown! We are over the moon to hear that John and Terry helped to make your experience worthy of five stars. We appreciate you taking the time to share with us how much you appreciated our knowledge and professionalism. Congratulations on your Mercedes-Benz SL550! We hope you and your wife enjoy that open-air driving. Have a great day!
2nd 450GLS purchase in 3 years. This second purchase...
2nd 450GLS purchase in 3 years. This second purchase (like the first) was worry free, delivery a breeze, and all closing documents concluded within ONE HOUR!!! EZ and a pleasure. Thank YIU BARRY LONDON
Congratulations on your new Mercedes-Benz GLS 450! We are delighted that Barry and the team made the purchase process so easy and efficient and we appreciate you stopping by to share your experience. Thank you for doing business with Mercedes-Benz of Hagerstown!