Mercedes-Benz Of Hagerstown

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4.9
(2,893 reviews)
Visit Mercedes-Benz Of Hagerstown
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–5:30pm 8:30am–7:00pm
Tuesday 7:30am–5:30pm 8:30am–7:00pm
Wednesday 7:30am–5:30pm 8:30am–7:00pm
Thursday 7:30am–5:30pm 8:30am–7:00pm
Friday 7:30am–5:30pm 8:30am–7:00pm
Saturday 8:00am–12:00pm 8:30am–7:00pm
Sunday Closed Closed
New (877) 638-9614 (877) 638-9614
Used (888) 449-4212 (888) 449-4212
Service (888) 737-8984 (888) 737-8984

Inventory

See all 81 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2007.
With award-winning service a professional sales and leasing team and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.
Uptown Luxury Hometown Service - From the Dealership You Deserve!

Service center

Phone number (888) 737-8984

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.9
(2,893 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.

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5.0

Top rated experience with not only the dealership, but

Top rated experience with not only the dealership, but more distinctively, Kyle, my sales rep... he was a rock star. I understand professionalism is a key factor in sales, but if you don't have a sense of humor and an excellent personality, you won't get my business, regardless of your attempts. Kyle went above and beyond 150% of my expectations, and we drove off with the exact vehicle I had my eyes on!! If you're in the market for new or used vehicle, go see Kyle at MBoH; tell him I sent you. And no, I am not a paid marketer - just a middle aged chic with a new ride. OOOOH and then there is this 2# original Belgium chocolate bar they give you as a hospitality thank you gift - and let me say, IT IS DELICIOUS!! :-) Vroom Vroom

Dealer response

Your review is everything we hope to see! We're elated that Kyle could be the ideal salesperson for you and accommodate your specifications — he will be so grateful for all your kind words. It's also wonderful to see you enjoyed our complimentary chocolate bar! Safe travels, and enjoy your new ride!

5.0

My experience at Hagerstown, Mercedes was stellar from

My experience at Hagerstown, Mercedes was stellar from start to finish. Kyle Swanson,is hands-down, the best! He is professional, knowledgeable, personable, patient, courteous, and conscientious about prompt communication. He made purchasing a car as easy and pleasurable as it could possibly be. The dealership is organized and professional. Christine Thomas was also extremely knowledgeable and guided me through the contract process. She made thoughtful and informed suggestions that helped quickly make decisions. The dealership has followed up on every detail in a timely fashion. Hagerstown Mercedes is what every car dealership should be. Thank you!

Dealer response

Kyle and Christine are sincerely humbled by your glowing review! It is great to see that you had a wonderful car-buying experience with us. Thank you for choosing Mercedes-Benz of Hagerstown and congratulations on your new car!

5.0

Barry was really helpful and accommodating.

Barry was really helpful and accommodating. Highly recommend this dealership. The only downside of the entire experience was the 1 hr drive to Hagerstown.

Dealer response

Thank you so much for highlighting Barry and his wonderful service! Our team is always here to help you out!

5.0

Barry did an outstanding job, from the test drive,

Barry did an outstanding job, from the test drive, through the ordering process, and finally delivery. Best car buying experience I’ve ever had. He clearly explained all the features of the car we bought, and helped us set up the phone app, etc. Purchase process was clear and efficient, with Christine explaining the financial paperwork. Dealership seems clean and well organized. If I purchase another Mercedes I will certainly return to Barry and MB of Hagerstown.

Dealer response

Thank you for the review! We are so glad to hear that you found the right vehicle working with Barry and Christine. Drive safely, and we hope to see you back again at Mercedes-Benz of Hagerstown!

5.0

Barry was very knowledgeable about the vehicle and

Barry was very knowledgeable about the vehicle and helpful in teaching me about all of the functions and features.

Dealer response

Thank you for the review! We appreciate the kind words about Barry and hope to see you again at Mercedes-Benz of Hagerstown. Safe travels!

5.0

One of if the cleanest and we'll organized dealership

One of if the cleanest and we'll organized dealership I've been in. Barry was very detailed and made the buying experience exceptional.

Dealer response

Thank you for the review! We appreciate the kind feedback about Barry and hope to see you again at Mercedes-Benz of Hagerstown. Safe travels!

5.0

Barry was a great help in purchasing my new Mercedes.

Barry was a great help in purchasing my new Mercedes. He helped me select the exact features to order the vehicle and communicated with me during each step. The day I took delivery he took extra care to make the experience special and smooth. He reviewed all of the features of the vehicle extensively.

Dealer response

Thank you for the review! We are so glad to hear that Barry delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Mercedes-Benz of Hagerstown!

5.0

Clean, friendly, professional and honest.

Clean, friendly, professional and honest. Rob was great and would recommend dealership. We were able to do everything in a timely manner

Dealer response

Thanks for the fantastic review for Rob and Mercedes-Benz of Hagerstown! We love seeing such positive feedback. Until next time!

5.0

Rob was great.

Rob was great. There was no pressure and he was very informed about our vehicle. Thanks for making this experience positive and memorable!

Dealer response

Danielle, we are elated to hear that you enjoyed working with Rob! Thank you for choosing Mercedes-Benz of Hagerstown!

5.0

Mercedes of Hagerstown provided the best car buying

Mercedes of Hagerstown provided the best car buying experience we have ever had. Barry was wonderful and answered every question we had, and we will definitely 100% return when we’re ready to trade in.

Dealer response

Melissa, thank you for the great review! We are so glad to hear that Barry delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Mercedes-Benz of Hagerstown!

See all 2,893 reviews