Mercedes-Benz Of Hagerstown

New 877-638-9614 Dealer Website
Used 888-270-6579 Email Dealer
Service 888-737-8984

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Sales 8:30 AM - 5:00 PM
Service 8:00 AM - 12:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

4.9
1621 lifetime reviews. Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.com
  • You can't beat this service!
    March 22, 2017

    I live quite a distance from Hagerstown: over 100 miles. The treatment I have received there has been amazing. I personally have not experienced...


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    I live quite a distance from Hagerstown: over 100 miles. The treatment I have received there has been amazing. I personally have not experienced that type of service from any dealer of any make before. This relationship has actually influenced my purchasing habits to the point of sticking with a Sprinter and sticking with Hagerstown MB. Were I to live in the Baltimore/DC area, the relatively short drive to Hagerstown would be a NO BRAINER. If you value concierge service--look no further.

    Does recommend this dealer
    Came in for service or repair

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  • A Refined Search Process Just for Me; First Time Buyer
    March 21, 2017

    We started the journey when my passed-down 2005 ML became unreliable. Barry really learned my likes and dislikes, needs in my next vehicle, and of...


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    We started the journey when my passed-down 2005 ML became unreliable. Barry really learned my likes and dislikes, needs in my next vehicle, and of course my wants and I never felt that I was being grilled for answers; all of our conversations were natural and honest. Together we narrowed down the features that I was looking for and that same day MB of Hagerstown had ordered a vehicle with all of my "must-haves" and it was on its way. Barry kept me updated as the vehicle traveled to town, got certified and inspected, and was ready for a test drive. Needless to say it was the perfect fit when it arrived - I know that this is because they took the time to understand me as a driver and tailored their search for me. This was not an endless process of test driving different vehicles and switching between options, and going back to the drawing board, etc.. etc. This was a refined search process just for me that was streamlined and seamless. I never felt overwhelmed, even as a first time buyer. Barry let me set the pace; when I needed time to process he gave me space and when I was ready to pull the trigger he was proactive and responsive. Barry was my ally from the start; explaining options, deciding on which license plate graphics, sunshades and key chains - you name it - he was there for me. He was patient with my questions and always just an email away. He kept me up to date on what I would need to bring with me and what we could take care of in advance - I never felt unprepared. He set up everything in my new car for me including "home" in my navigation and my favorite Sirius station prior to my arrival. Justin, the GM, reached out during my process as well, offering support and commitment to my journey. Austin made financials a breeze, comfortable and confidential. Everyone goes out of their way to make you feel special - this is not a "reach a quota" dealership. This is personal experience start to finish with an understanding that customers are making a life orienting purchase. At MB of Hagerstown you walk in as a neighbor but leave as family. If you're looking for a comfortable experience, a fair price and a life time relationship - there is no need to even look anywhere else. I'm officially a proud, "for-life" client.

    Does recommend this dealer

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  • Deja vu all over again
    March 11, 2017

    I looked at Mercedes all over the place. Called Barry London who had sold us a Mercedes in 2007. Barry patiently rode around in several different...

    Mercedes-Benz of Hagerstown

    Great having you part of the family here! Let us know if there is anything we can do. We hope you are enjoying your new ride!


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    I looked at Mercedes all over the place. Called Barry London who had sold us a Mercedes in 2007. Barry patiently rode around in several different Mercedes with me until he found the right one, just like he did 10 years ago.

    Does recommend this dealer
    Mercedes-Benz of Hagerstown

    Great having you part of the family here! Let us know if there is anything we can do. We hope you are enjoying your new ride!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2007

With award-winning service, a professional sales and leasing team, and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence, Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles, Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.

"Uptown Luxury, Hometown Service - From the Dealership You Deserve!"