Mercedes-Benz Of Hagerstown

Top rated experience with not only the dealership, but more distinctively, Kyle, my sales rep... he was a rock star. I understand professionalism is a key factor in sales, but if you don't have a sense of humor and an excellent personality, you won't get my business, regardless of your attempts. Kyle went above and beyond 150% of my expectations, and we drove off with the exact vehicle I had my eyes on!! If you're in the market for new or used vehicle, go see Kyle at MBoH; tell him I sent you. And no, I am not a paid marketer - just a middle aged chic with a new ride. OOOOH and then there is this 2# original Belgium chocolate bar they give you as a hospitality thank you gift - and let me say, IT IS DELICIOUS!! :-) Vroom Vroom

My experience at Hagerstown, Mercedes was stellar from start to finish. Kyle Swanson,is hands-down, the best! He is professional, knowledgeable, personable, patient, courteous, and conscientious about prompt communication. He made purchasing a car as easy and pleasurable as it could possibly be. The dealership is organized and professional. Christine Thomas was also extremely knowledgeable and guided me through the contract process. She made thoughtful and informed suggestions that helped quickly make decisions. The dealership has followed up on every detail in a timely fashion. Hagerstown Mercedes is what every car dealership should be. Thank you!

Barry was really helpful and accommodating. Highly recommend this dealership. The only downside of the entire experience was the 1 hr drive to Hagerstown.

Barry did an outstanding job, from the test drive, through the ordering process, and finally delivery. Best car buying experience I’ve ever had. He clearly explained all the features of the car we bought, and helped us set up the phone app, etc. Purchase process was clear and efficient, with Christine explaining the financial paperwork. Dealership seems clean and well organized. If I purchase another Mercedes I will certainly return to Barry and MB of Hagerstown.

Barry was very knowledgeable about the vehicle and helpful in teaching me about all of the functions and features.

One of if the cleanest and we'll organized dealership I've been in. Barry was very detailed and made the buying experience exceptional.

Barry was a great help in purchasing my new Mercedes. He helped me select the exact features to order the vehicle and communicated with me during each step. The day I took delivery he took extra care to make the experience special and smooth. He reviewed all of the features of the vehicle extensively.

Clean, friendly, professional and honest. Rob was great and would recommend dealership. We were able to do everything in a timely manner

Rob was great. There was no pressure and he was very informed about our vehicle. Thanks for making this experience positive and memorable!

Mercedes of Hagerstown provided the best car buying experience we have ever had. Barry was wonderful and answered every question we had, and we will definitely 100% return when we’re ready to trade in.