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Mercedes-Benz Of Hagerstown

(3,281 reviews)
Visit Mercedes-Benz Of Hagerstown
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 state dealer award
View 17 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 211-3633 (855) 211-3633
Used (877) 245-2817 (877) 245-2817
Service (888) 737-8984 (888) 737-8984

Inventory

See all 77 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2007.
With award-winning service a professional sales and leasing team and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.
Uptown Luxury Hometown Service - From the Dealership You Deserve!

Service center

Phone number (888) 737-8984

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(3,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.

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Barry was amazing from start to finish.

Barry was amazing from start to finish. He was very thorough but also friendly and fun to work with. I can't say enough great things about him and Mercedes Benz of Hagerstown. This is my second purchase from them, and I would highly recommend them. Thanks again Barry for making the buying experience awesome.

Barry was amazing from start to finish.

Barry was amazing from start to finish. He was very thorough but also friendly and fun to work with. I can't say enough great things about him and Mercedes Benz of Hagerstown. This is my second purchase from them, and I would highly recommend them. Thanks again Barry for making the buying experience awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Kyle was the best to deal with and so patient with all my

Kyle was the best to deal with and so patient with all my requests & questions. It was a pleasure dealing with him and the dealership!

Kyle was the best to deal with and so patient with all my

Kyle was the best to deal with and so patient with all my requests & questions. It was a pleasure dealing with him and the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kyle provided you with such a positive experience at Mercedes-Benz of Hagerstown. Thank you for your kind words and support!

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Barry is a Straight forward Gentleman And is very

Barry is a Straight forward Gentleman And is very knowledgeable on the business And professional Product He sells Highly recommended and will have us for a long term relationship !

Barry is a Straight forward Gentleman And is very

Barry is a Straight forward Gentleman And is very knowledgeable on the business And professional Product He sells Highly recommended and will have us for a long term relationship !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, thank you for the wonderful feedback! We're delighted to hear that Barry provided such a professional experience at Mercedes-Benz of Hagerstown. We look forward to continuing our relationship with you!

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Kyle was great.

Kyle was great. Probably one of the easiest purchases I’ve ever made.Quick too. I’ll be back for my next Mercedes for sure

Kyle was great.

Kyle was great. Probably one of the easiest purchases I’ve ever made.Quick too. I’ll be back for my next Mercedes for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Kyle made your purchase experience smooth and efficient at Mercedes-Benz of Hagerstown! We look forward to welcoming you back for your next Mercedes.

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Our purchasing experience with Barry at Mercedes-Benz of

Our purchasing experience with Barry at Mercedes-Benz of Hagerstown exceeded expectations. He listened patiently to the specifics in a van that we were looking for and did not pressure us to buy something we didn’t want. He then was able to find a perfect van for us at another dealer, savings us months of waiting to have a van built. We look forward to working with Barry and Mercedes-Benz of Hagerstown for years to come!

Our purchasing experience with Barry at Mercedes-Benz of

Our purchasing experience with Barry at Mercedes-Benz of Hagerstown exceeded expectations. He listened patiently to the specifics in a van that we were looking for and did not pressure us to buy something we didn’t want. He then was able to find a perfect van for us at another dealer, savings us months of waiting to have a van built. We look forward to working with Barry and Mercedes-Benz of Hagerstown for years to come!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lisa, we're delighted to hear that Barry provided such a positive experience at Mercedes-Benz of Hagerstown! It's fantastic that he found the perfect van for you without any pressure. We look forward to serving you in the future!

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Mercedes Benz of Hagerstown is the bes!

Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles!

Mercedes Benz of Hagerstown is the bes!

Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Alex and our team at Mercedes-Benz of Hagerstown provided such a professional and friendly experience. We look forward to assisting with all your vehicle needs in the future!

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Great people to work with; very friendly,professional,

Great people to work with; very friendly,professional, helpful, and easy to work with. Definitely the best experience with a dealership I have had in my many years of buying vehicles. Thank you so much.

Great people to work with; very friendly,professional,

Great people to work with; very friendly,professional, helpful, and easy to work with. Definitely the best experience with a dealership I have had in my many years of buying vehicles. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Mercedes-Benz of Hagerstown! We're delighted to hear that our team made your visit enjoyable and seamless. We look forward to serving you again in the future!

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The sales rep, Barry London and the dealership experience

The sales rep, Barry London and the dealership experience were great!! Will go back again.

The sales rep, Barry London and the dealership experience

The sales rep, Barry London and the dealership experience were great!! Will go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Don, thank you for the kind words for Barry and the Mercedes-Benz of Hagerstown team. We look forward to working with you again down the road!

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Rob is top notch.

Rob is top notch. Great communicator, patient and willing to help find the right car. When we couldn’t find what I wanted he worked with me to order a vehicle. Mercedes delivered early and everything was smooth

Rob is top notch.

Rob is top notch. Great communicator, patient and willing to help find the right car. When we couldn’t find what I wanted he worked with me to order a vehicle. Mercedes delivered early and everything was smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Rob provided excellent service and helped you find the perfect vehicle at Mercedes-Benz of Hagerstown. It's fantastic that your order arrived early and everything went smoothly. Enjoy your new ride!

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Excellent service & very efficient customer care,

Excellent service & very efficient customer care, everyone was super friendly and helpful with the service they provided

Excellent service & very efficient customer care,

Excellent service & very efficient customer care, everyone was super friendly and helpful with the service they provided

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Hagerstown provided excellent service and efficient customer care. We appreciate your support and look forward to serving you again in the future!

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