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Interstate Ford

(1,079 reviews)
Visit Interstate Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (937) 353-1881 (937) 353-1881
Used (937) 353-1839 (937) 353-1839
Service (937) 353-3094 (937) 353-3094

Reviews

(1,079 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Interstate Ford from DealerRater.

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Interstate ford

My experience with interstate ford was absolutely phenomenal!!! I worked with Travis over the phone throughout the day while I was at work to find the perfect car for me. By the time I got to the dealership, he had a few for me to pick from. I picked a 2017 Ford Fusion and I loved it. The financing process was already done prior to me showing up, so it took a few signatures and I was out the door. Travis was an exceptional guy and I would highly recommend him and interstate ford to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cphillips10: Your 5-Star rating for Travis Willis is most generous, and thank you for sharing your experience here at Interstate. \\Mark Stanton@Interstate Ford//

Customers coming in to test drive & negotiate a price.

Very professional, knowledgeable; patient with me through negotiation process as I counteroffered quite a bit. Car was in fantastic condition. Easy and quick service. LOVE our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Emorley712: Congrats on the new vehicle! We're so glad you love it. Thank you for the 5-Star rating and thoughtful review for Adam Gilbert. Not everyone takes the time to share their experience, and it means the world to us that you did. \\Mark Stanton@Interstate Ford//

Used Ford Escape

Good customer service and friendly staff. Salesman was pleasant and helpful-not too pushy. I would recommend this dealership to friends. I feel satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Asue: Tim Putnam is a great guy, a professional member of our team and he makes an outstanding spicy chili for us every year during the big Chili Cookoff! Thanks for giving him the 4-Star rating and the great review. \\Mark Stanton@Interstate Ford//

Escape Owner

We had bought a vehicle there in 2013. We were looking for another vehicle not knowing exactly what we wanted. We went back to Interstate because of their inventory. Appreciate Matt's help with the process. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Sutton: Thank you for coming back to Interstate and for giving Matt Sanders and the experience he delivered a 5-Star rating. We truly appreciate your business! \\Mark Stanton@Interstate Ford//

Amazing!

Great dealer with an awesome staff. I was able to get approved for a 2015 Ford Focus with no credit! The car was listed for a great price and they were extremely helpful and did everything to make sure I got approved. Also the experience was very fast I drove off the lot in my new car in just a couple of hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

deandrawilla466: Thank you for awarding M&M the 5-Star ratings and for that outstanding review! Matt Sanders and Mathias Glaser are a great team to have working for you, but without you, they have no work to do. So, thank YOU! \\Mark Stanton@Interstate Ford//

Great group of people to work with!

Matt Sanders was great to deal with. Everybody went above and beyond to get me the car I wanted. Would recommend him to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

giggle1124: Thanks for giving Matt Sanders and Todd Langford the highest rating, and for your recommendation! It means the world to us! \\Mark Stanton@Interstate Ford//

Recommending This Dealership and Sales Consultant!!!

We worked with Travis Willis sales/Lease consultant. We told Travis what we were looking for in both a late model low mileage vehicle or a new model. Travis showed us 4 new vehicles on the lot, priced a new model if we ordered and showed us a 2017 low mileage pre owned car. He spent the appropriate amount of time with us but was not a pressure sales person. He gave us private time to discuss and started with a very fair price on the car. We purchased the car we were looking for. After we purchased he contacted us two days later to check in to make sure we were satisfied. Thank you Travis!! Deanna & Larry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Deanna & Larry: Thank you for taking the time to share your experience here with Travis Willis and Bob Barnes. Your 5-Star rating for them both and the awesome review is most appreciated. \\Mark Stanton@Interstate Ford//

My Purchase of a 2016 Taurus

Sales Consultant Lawrence Reynolds assisted me in my purchase of a 2016 Taurus on Saturday March 11. Lawrence was great throughout the whole process of showing me different models, answering my questions, taking me on two test drives, and then facilitating the process of my purchase. It was a pleasure to work with Lawrence. Thanks, also, to the other members of the staff that made my experience at Interstate Ford a great one! Sincerely, Frank Iding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Iding: Thank you for taking your time to give Lawrence Reynolds and the Interstate Team your 5-Star rating, and your very thoughtful review! Your feedback is most appreciated. \\Mark Stanton@Interstate Ford//

Three years to purchase

Took me three years to purchase a vehicle. During that three years I always dealt w/Josh Ward. He stuck w/me helping me thru the credit process, touching base w/me to update me on process and meeting my needs/wants in a vehicle. Two weeks ago I was able to drive away w/almost all of needs, wishes and desires met. All because I happen to enter the showroom one day and met by a young man who ask if he could help me. Such a nice person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bindeman4: Thank you for sticking with Josh Ward, and for sharing your experience here at Interstate. If I may ask, were you unhappy with the pricing? \\ Mark Stanton@Interstate Ford // Thanks for sharing!

Consumer response

Yes and no, but considering my credit circumstances it what it is. Maybe I can refinance in a couple of years

Outstanding Service!

Wonderful staff. Adam was friendly, honest, and accommodating. The process was easy and he even came in on his day off to finish the sale on Sunday afternoon when we decided we wanted the car we had test driven :) We will definitely go back for future car purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star rating and your shining words about working with Adam here at Interstate! We're really happy you found the exact car you wanted. \\ Mark Stanton@Interstate Ford //