[{"id":129217,"personPtyId":36879409,"firstName":"Toni","lastName":"Golladay","titleText":"Service Advisor","emailTxt":"toni.golladay@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/91a774b017d2.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1233446400","industryStartDtUtc":"1072915200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":469198,"personPtyId":36890275,"firstName":"Mike","lastName":"Gill","titleText":"Service Consultant","emailTxt":"mike.gill@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/d7fa14190a15.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":33664,"firstName":"Kent (Fish)","lastName":"Fisher","titleText":"Sales Consultant","shortBioText":"I was a Residential Custom Framer for 18 years, for 5 of those years I had my own crew. For 5 years I worked for Earle M. Jorgensen Inc., where I was a supervisor overseeing the manufacturing of the 0pinion and sun gears for the Allison Transmission that is in your GMC HD Trucks. I have been selling cars since 2005. I was with Mazda for 1 year, but have been with Buick \u001a GMC since 2007.\r\nMy hobbies are golfing, fishing, basketball, and chasing my 2 daughters (Erin and Gabby) around to their athletic events.\r\nI currently reside in Plainfield,In.","emailTxt":"kent.fisher@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/84fd57da0941.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32317,"personPtyId":36868438,"firstName":"Mike","lastName":"Johnson","titleText":"Collision Center Manager","emailTxt":"mike.johnson@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/c2e2dc2cdfd7.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":33660,"personPtyId":36868536,"firstName":"Steve","lastName":"Willett","titleText":"Sales Consultant & Plant Manager","shortBioText":"Hello, I am Steve Willett. I have been a sales representative at Stoops for 11 years. I have been a long-time customer at Stoops for much longer than that. As far as dealerships are go, this is as good as it gets. I wouldn't work anyplace else.\r\n\r\n \r\n\r\nI live in the Monrovia area, have been married 48 years, have four sons and seven grandchildren. I play a lot of golf and like Don of Don's guns, I just love to sell cars.\r\nHowever, my philosophy is not to sell, but help you buy a car. When you purchase a car at Stoops, you can be confident that we will take care of you for as long as you own it.","emailTxt":"steve.willett@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/ac7717043029.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":225437,"firstName":"John","lastName":"Conway","titleText":"Sales and Leasing Consultant","emailTxt":"john.conway@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/968f19a1ce79.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":195342,"personPtyId":36870671,"firstName":"Ryan","lastName":"Fawley","titleText":"Sales and Leasing Consultant","emailTxt":"ryan.fawley@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/3b1156cff519.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1104537600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32316,"personPtyId":36868287,"firstName":"Aaron","lastName":"Wildey","titleText":"Used Car Manager","emailTxt":"aaron.wildey@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/db9a845f06e9.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":314292,"personPtyId":36875863,"firstName":"Steve","lastName":"Stason","titleText":"Sales Consultant","emailTxt":"steve.stason@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/8918b13d4f84.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":380548,"personPtyId":36878801,"firstName":"Cristie","lastName":"Stocking","titleText":"Service Consultant","emailTxt":"Cristie.Stocking@StoopsBuickGMC.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/53c855d8019d.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":32311,"personPtyId":36873001,"firstName":"Jim","lastName":"Meyers","titleText":"General Manager","emailTxt":"jim.meyers@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/284a0f04a70c.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":33661,"personPtyId":36868377,"firstName":"Joe","lastName":"Manderino","titleText":"Sales Consultant","emailTxt":"joe.manderino@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/eb1e68840af4.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1149120000","industryStartDtUtc":"486432000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33669,"firstName":"Chuck","lastName":"Sechrest","titleText":"Sales Consultant","emailTxt":"chuck.sechrest@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/3e03dfbd7fff.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":380553,"personPtyId":36877772,"firstName":"Susie","lastName":"Rose","titleText":"Estimator","shortBioText":"I have been in the collision industry for 24 years. I enjoy the outdoors and crafting. I have been married for 34 years. We have 2 children and 2 grandchildren. \"God is Great!\"","emailTxt":"susie.rose@stoopsbuickgmc.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/e125de1fc1ff.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1349049600","industryStartDtUtc":"749433600","certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":141515,"personPtyId":36873595,"firstName":"Joe","lastName":"Hayes","titleText":"Internet Sales Manager","shortBioText":"Hello, Indianapolis born and raised. Colts fan. Very happily married for 30 years. Two perfect children. Two awesome son in laws. One dog, Lacy, she is the boss. Love to go to movies with my wife. I have been in the car business since 1988. I have seen a lot of changes in the industry.","emailTxt":"joe.hayes@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/94ac7d55864b.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"567993600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32314,"personPtyId":36872850,"firstName":"Jim","lastName":"Jarvis","titleText":"New Car Sales Manager","shortBioText":"I started at Stoops in the fall of 2008. After being in the automotive business for 32 years, I am very happy to have found such a \"home.\" It is a very reputable name and the ownership is first rate.","emailTxt":"james.jarvis@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/991a69db4896.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32312,"personPtyId":36872682,"firstName":"Kellie","lastName":"Stocking","titleText":"Service Director","shortBioText":"Kellie Stocking began working for Stoops Buick GMC in January 1994. Her philosophy is customer service is simple: be friendly, honest, efficient and have a geniuine appreciation for your customers. Her philosophy in management is also simple: hire only good people and treat them well. Good staff members and great customers makes for a fun, family like, relaxed environment.","emailTxt":"kellie.stocking@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/584b0b5d43ef.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":33662,"personPtyId":36872845,"firstName":"Daniel","lastName":"Meyers","titleText":"Sales Consultant","shortBioText":"Daniel is the son of one of the owners and has been raised in the car business. He works off the same beliefs that his father, Jim Meyers has instilled in him and that's respect and honesty. And that they wouldn't be doing the work that they love without earning the trust of their customers.","emailTxt":"daniel.meyers@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/aa2986410ab4.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":57410,"firstName":"David","lastName":"Fredbloom","titleText":"Sales Consultant","emailTxt":"david.fredbloom@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/53f9af39510d.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33663,"personPtyId":36872621,"firstName":"Zach","lastName":"Vanat","titleText":"Sales Consultant","emailTxt":"zachary.vanat@stoopsbuickgmc.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/bb6d8b0370dc.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"1164931200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":314290,"firstName":"Bob","lastName":"Barker","titleText":"Sales Consultant","emailTxt":"bob.barker@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/2be6deab3c93.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32315,"personPtyId":36873181,"firstName":"Barbara","lastName":"Rady","titleText":"Marketing Director","emailTxt":"barbara.rady@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/ce2fcb4b4dd9.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1122854400","industryStartDtUtc":"352252800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":380549,"personPtyId":36877805,"firstName":"Eric","lastName":"Davis","titleText":"Service Consultant","shortBioText":"IF IT HAS AN ENGINE, I LOVE IT. ..I TRY TO TREAT EACH CUSTOMER AS IF IT WERE MY CAR COMING IN FOR SERVICE. WE ARE ALL CUSTOMERS SOMEWHERE, I DEMAND ONLY THE BEST FOR MY CUSTOMERS. WHEN I'M NOT AT WORK..USUALLY WITH MY KNEES IN THE BREEZE OUT ON MY MOTORCYCLE.","emailTxt":"eric.davis@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/6d2fa60d4a2c.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"686275200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":354191,"personPtyId":36873097,"firstName":"Jeff","lastName":"Thompson","titleText":"Sales Consultant","emailTxt":"jeff.thompson@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9c0529f84e1e.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"483753600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":380547,"personPtyId":36877801,"firstName":"Brian","lastName":"Bradley","titleText":"Service Consultant","emailTxt":"brian.bradley@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/2f3d4885d45a.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":380546,"personPtyId":36878780,"firstName":"Diane","lastName":"Anderson","titleText":"Customer Care","emailTxt":"diane.anderson@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e2c822b20cbf.jpg","drDealerId":31296,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"683683200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32318,"personPtyId":36868734,"firstName":"Jeff","lastName":"Shorter","titleText":"Parts Manager","emailTxt":"jeff.shorter@stoopsbuickgmc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/81ffe984839f.jpg","drDealerId":31296,"certifiedEmployee":false,"deptDscrp":"Management"}]

Stoops Buick GMC

4.8 out of 5 (4.8) 447 reviews

Dealer on Cars.com since November 2006

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
447 lifetime reviews. Includes reviews of Stoops Buick GMC from DealerRater.com
  • May 15, 2018

    We always have a good experience at Stoops. Great service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else fr...om us, please feel free to give us a call or stop by. Have an awesome day!


  • 4.0 out of 5
    May 18, 2018

    Had oil change/tire rotation - air conditioner was not functioning - had i Repaired last year. Did some work which they charged me for and asked that... I return it before warranty on previous service to see if this was problem. It is working now but will return as suggested.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your rec...ent visit. Take care!


  • 5.0 out of 5
    May 13, 2018

    Imagine getting a phone call that starts, "Your husband mentioned that you needed a car that would work for transporting your quilting and sewing mach...ines. I have two that would probably meet your needs and be in your price range..." For the first time as a car buyer I felt respected as a person whose needs mattered! As a female, I was expecting to be relegated to a 'second' position with questions directed to and through my husband, because that had been the experience elsewhere (and had been very irritated by that attitude.). Chuck talked to me directly! I actually enjoyed the whole experience! Not only did I feel respected, I felt empowered and in control. If you are a lady looking for a vehicle, Chuck at Stoop's Buick in Plainfield is the first person to contact.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Stoops Buick GMC

    WOW!! Thank you for such an AMAZING review!! We are certainly lucky to have Chuck on team Stoops! Thank you for taking the time to write such a gener...ous review!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Stoops Buick GMC from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $39.99

    Fuel Filter Replacement

    $58.99

    Wiper Blade Replacement

    $20

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 373 Offers on 15 Models

About Our Dealership

Dealer on Cars.com since November 2006

Building long-term relationships with our customers is the central focus of everything we do. We take great pride in helping you with your automotive needs. Located in Plainfield, IN, we proudly serve the surrounding cities of Indianapolis, Avon, Carmel, Martinsville, Greencastle, Fishers and Greenwood.

Stoops Buick GMC, Inc. offers a wide selection of quality and competitively priced new vehicles from Buick and GMC. Our inventory includes the new Buick Enclave, Buick Encore, Buick LaCrosse, Buick Regal, Buick Verano, GMC Acadia, GMC Savana, GMC Sierra, GMC Terrain, GMC Yukon and GMC Yukon XL. We are the #1 Certified Pre Owned Dealer

"Long term relationships are the central focus of everything we do"

Top Reviewed Employees

Service Consultant

Collision Center Manager

Sales Consultant & Plant Manager

Sales and Leasing Consultant

Sales and Leasing Consultant

Internet Sales Manager

New Car Sales Manager

Sales Consultant

Sales Consultant

Marketing Director

Service Consultant

Sales Consultant

Service Consultant

Stoops Buick GMC
1251 Quaker Blvd Plainfield, IN 46168
New (866) 463-0282
Used (866) 901-5452
Service (317) 215-7118
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