Reviews
It was amazing dealing with Christine.
It was amazing dealing with Christine. Everyone had a good time. Cake and jello was served.
It was amazing dealing with Christine.
It was amazing dealing with Christine. Everyone had a good time. Cake and jello was served.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My wife and I bought a Ford Cmax from William.
My wife and I bought a Ford Cmax from William. He was awesome. He helped us the day before we purchased, getting all the paperwork arranged. We live in Ohio and had over a 3 hour drive each way. William as honest and helpful the whole way! Great guy! Marcia was our finance person. She made the process easy and fun. Great person! So all the way around a great experience!
My wife and I bought a Ford Cmax from William.
My wife and I bought a Ford Cmax from William. He was awesome. He helped us the day before we purchased, getting all the paperwork arranged. We live in Ohio and had over a 3 hour drive each way. William as honest and helpful the whole way! Great guy! Marcia was our finance person. She made the process easy and fun. Great person! So all the way around a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's amazing to hear, John! Thank you so much for sharing your experience, and we hope you're enjoying your new C-MAX!
First I go to website to get terms that's cool.
First I go to website to get terms that's cool. Next I don't hear anything from dealership until time for delivery then get told I need 8k down for a car priced on a special for 10k it took them over 4 hours to even process anything thanks to Kim and William. They're scammers at this location. I'm sure a law suit can be made because the website itself is messed up and they say we don't see your information anywhere after sending screenshots. Don't go here
First I go to website to get terms that's cool.
First I go to website to get terms that's cool. Next I don't hear anything from dealership until time for delivery then get told I need 8k down for a car priced on a special for 10k it took them over 4 hours to even process anything thanks to Kim and William. They're scammers at this location. I'm sure a law suit can be made because the website itself is messed up and they say we don't see your information anywhere after sending screenshots. Don't go here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had the best customer service today at the Ford service
I had the best customer service today at the Ford service department! Clarance was amazing!!! Service took longer than expected but I was reading and didn’t notice! First thing Clarence did was apologize. With as many people that always complain about everything wanted to make to share my excellent customer service experience! Thank you Clarance and Andy Mohr Ford!!!
I had the best customer service today at the Ford service
I had the best customer service today at the Ford service department! Clarance was amazing!!! Service took longer than expected but I was reading and didn’t notice! First thing Clarence did was apologize. With as many people that always complain about everything wanted to make to share my excellent customer service experience! Thank you Clarance and Andy Mohr Ford!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that you enjoyed your time with us, Debbie! Thank you!
I’m deleting my other review from my last visit (if I
I’m deleting my other review from my last visit (if I can) and replacing it with this one. AVOID AVOID AVOID!!! I can't say all that I want, but I'll tell you there's a $180 diagnostic fee. Even if it's a 10 minute diagnosis, they won't reduce the fee. The Service Manager, Ali, will not listen to an argument and will repeatedly say, "it's a standard fee", whether 10 minutes or 6 hours. For service, go somewhere else. Not worth a trip in the event you need actual help.
I’m deleting my other review from my last visit (if I
I’m deleting my other review from my last visit (if I can) and replacing it with this one. AVOID AVOID AVOID!!! I can't say all that I want, but I'll tell you there's a $180 diagnostic fee. Even if it's a 10 minute diagnosis, they won't reduce the fee. The Service Manager, Ali, will not listen to an argument and will repeatedly say, "it's a standard fee", whether 10 minutes or 6 hours. For service, go somewhere else. Not worth a trip in the event you need actual help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience with my purchase and a very friendly
Great experience with my purchase and a very friendly team could not have asked for more.
Great experience with my purchase and a very friendly
Great experience with my purchase and a very friendly team could not have asked for more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear! Thank you very much!
Trustworthy,honest,total professinals in every aspect.
Trustworthy,honest,total professinals in every aspect. David Carson is by far the hardest working salesman I've ever had. Non stop to make everything smooth and right!
Trustworthy,honest,total professinals in every aspect.
Trustworthy,honest,total professinals in every aspect. David Carson is by far the hardest working salesman I've ever had. Non stop to make everything smooth and right!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your kind words, Rob!
First time buyer at Andy Mohr.
First time buyer at Andy Mohr. Dave Carson is just a very nice genuine guy. The entire staff was helpful and pleasant! No pressure. Smoothest, easy car buying process I’ve ever had. Highly recommend Andy Mohr to anyone thinking about buying a car! New or used!
First time buyer at Andy Mohr.
First time buyer at Andy Mohr. Dave Carson is just a very nice genuine guy. The entire staff was helpful and pleasant! No pressure. Smoothest, easy car buying process I’ve ever had. Highly recommend Andy Mohr to anyone thinking about buying a car! New or used!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate both your kind words and your recommendation, Allan! Thank you so much!
Great friendly atmosphere.
Great friendly atmosphere. Very clean and a big selection. I was a first time car shopper and felt really attended to. Buddy and Jesse were really friendly and very genuine. I really appreciated the transparency all around. Would definitely recommend to family and friends.
Great friendly atmosphere.
Great friendly atmosphere. Very clean and a big selection. I was a first time car shopper and felt really attended to. Buddy and Jesse were really friendly and very genuine. I really appreciated the transparency all around. Would definitely recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that you enjoyed your experience with us, Marc! Thank you!
Normal Vehicle Maintenance: oil change & tire rotation.
Normal Vehicle Maintenance: oil change & tire rotation. Reasonable price and quick service. Courteous service as has been software updates. They come to the house to do them.
Normal Vehicle Maintenance: oil change & tire rotation.
Normal Vehicle Maintenance: oil change & tire rotation. Reasonable price and quick service. Courteous service as has been software updates. They come to the house to do them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that you took advantage of our Mobile Service option! Thank you!