Reviews
Write a reviewSold me an unfit car and they knew it
Wish I could give less of a rating. Drove the car home they said it was inspected. Grinding noise which resulted in an independent auto shop instructed me to return. They knew about it and still let me drive it home to give to my daughter. I have felt so betrayed by a fellow IU grad. This is happening a lot with this company. Read the reviews on google
Sold me an unfit car and they knew it
Wish I could give less of a rating. Drove the car home they said it was inspected. Grinding noise which resulted in an independent auto shop instructed me to return. They knew about it and still let me drive it home to give to my daughter. I have felt so betrayed by a fellow IU grad. This is happening a lot with this company. Read the reviews on google
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Although they wouldn’t negotiate on the price, the
Although they wouldn’t negotiate on the price, the salesman went above and beyond to please.
Although they wouldn’t negotiate on the price, the
Although they wouldn’t negotiate on the price, the salesman went above and beyond to please.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It took longer than expected to get work going but the
It took longer than expected to get work going but the work done was excellent.
It took longer than expected to get work going but the
It took longer than expected to get work going but the work done was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kevin was the gentleman I dealt with.
Kevin was the gentleman I dealt with. He was polite,prompt and everything went fine.
Kevin was the gentleman I dealt with.
Kevin was the gentleman I dealt with. He was polite,prompt and everything went fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear, George! Thank you!
ANDY MOHR SAVES THE DAY
My alternator decided to fail me, after hours on Sunday evening, 5 November, I465 South in Indiana. After being towed to Andy Mohr Ford, they were immediately attentative to my vehicle on Monday. morning. After getting all the parts and repair completed, I was on my way back to Iowa, Tuesday. Special Thanks to Clarence Overstreet & Shelby Lee. Convenient location and beautiful clean facilities.
ANDY MOHR SAVES THE DAY
My alternator decided to fail me, after hours on Sunday evening, 5 November, I465 South in Indiana. After being towed to Andy Mohr Ford, they were immediately attentative to my vehicle on Monday. morning. After getting all the parts and repair completed, I was on my way back to Iowa, Tuesday. Special Thanks to Clarence Overstreet & Shelby Lee. Convenient location and beautiful clean facilities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad that we were able to help get you home safely, Maria! Thank you very much for taking the time to share your experience!
FYI: Anyone thinking of buy a vehicle, don’t!
FYI: Anyone thinking of buy a vehicle, don’t!!! You will get absolutely no customer service once they have your money! And forget about the service department. It’s a complete joke!! Very rude toxic service department. We bought a 2023 Escape in Aug. Drove it home that evening the next day the sunroof broke. It took weeks to get it fixed fast forward to a month ago broke again, went in to see if they would look at it and was refused service because they were just too busy. We can make an appointment for weeks out. When we had to speak with someone in charge, they came out and looked at it said they’d order some parts and get back with us. Six weeks later. Nothing! crickets! Save yourself a lot of headache and go someplace else. Plus when they fixed it the first time they left the roof liner filthy with dirty fingerprints and put a dent in the roof. Do not expect any service after the sale!!!! Jana Cooksey
FYI: Anyone thinking of buy a vehicle, don’t!
FYI: Anyone thinking of buy a vehicle, don’t!!! You will get absolutely no customer service once they have your money! And forget about the service department. It’s a complete joke!! Very rude toxic service department. We bought a 2023 Escape in Aug. Drove it home that evening the next day the sunroof broke. It took weeks to get it fixed fast forward to a month ago broke again, went in to see if they would look at it and was refused service because they were just too busy. We can make an appointment for weeks out. When we had to speak with someone in charge, they came out and looked at it said they’d order some parts and get back with us. Six weeks later. Nothing! crickets! Save yourself a lot of headache and go someplace else. Plus when they fixed it the first time they left the roof liner filthy with dirty fingerprints and put a dent in the roof. Do not expect any service after the sale!!!! Jana Cooksey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Nice selection of Fusions.
Nice selection of Fusions. Great salesman and knowledgeable. Loan application was quick and easy. Would buy from this dealer again
Nice selection of Fusions.
Nice selection of Fusions. Great salesman and knowledgeable. Loan application was quick and easy. Would buy from this dealer again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're really glad to hear that! Thank you so much!
Doug Coello did a great job answering all of our
Doug Coello did a great job answering all of our questions and directing us towards a vehicle that fit our needs.
Doug Coello did a great job answering all of our
Doug Coello did a great job answering all of our questions and directing us towards a vehicle that fit our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're really glad to hear that Doug was so helpful! Thank you!
Oil/fuel change and asked about getting new tires and
Oil/fuel change and asked about getting new tires and check engine light on. Guy said 2-3weeks out to have it looked at for engine light. Said thats the world we live in. And for tires, guy printed off a random paper with tires not even for my truck. Guess they didn't want to sell tires that day while truck was on lift changing oil.. So I drove across street and Belle tire was more than happy to put michelin tires on my platinum
Oil/fuel change and asked about getting new tires and
Oil/fuel change and asked about getting new tires and check engine light on. Guy said 2-3weeks out to have it looked at for engine light. Said thats the world we live in. And for tires, guy printed off a random paper with tires not even for my truck. Guess they didn't want to sell tires that day while truck was on lift changing oil.. So I drove across street and Belle tire was more than happy to put michelin tires on my platinum
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chris W.
Chris W. & Brian went above and beyond to help us! Will always recommend them to anyone in the market for a new car!
Chris W.
Chris W. & Brian went above and beyond to help us! Will always recommend them to anyone in the market for a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your recommendation! Thank you!
