Reviews
jeff scariano
excellent...john O was great - the process was quick and effective and they answered all my questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lloyd
2014 Ford escape we had great service the staff was very helpful
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
As usual your service depart personnel were on top of things. (Bill on this trip) Had the service recall done in less then three hours. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The last dealership I would ever return to
After weeks of emails and phone conversations last fall, I decided to visit and make a deal that was agreed on. However, upon arriving, I was told that matching a price for an identical car out of MN with a "best price dealership", would not be possible. Numerous times of hearing "I need to ok this with my manager", each time coming back with a new price, and VERY fuzzy math. These people are borderline crooks. I've never wasted so much time only to hear that the price shown was the same as the one I printed online, YET, the monthly payment somehow was over $100 more. Finally after 3+ hours trying to negotiate a price (I had no trade), I walked out vowing to never return. I drove 600 miles to MN 3 weeks later and bought the car I saw online for several thousand less. I'll never go back to Andy Mohr Ford ... EVER!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Howard Bowen was great.
I purchased a 2015 Ford Explorer Sport. My salesman Howard Bowen was excellent and made me feel at ease during the entire process. Also, the sales manager, Jon Blakely was excellent as well. I truly believe he made sure I got an outstanding deal on my Explorer. I will definitely recommend Andy Mohr Ford to everyone. It was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Came in for an oil change and tire rotation. Service was quick and friendly and waiting clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership.and service
I have always been very satisfied with this dealership. and will always take my vehicle back for any maintenance required or service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Service was good and staff helpful. Truck seviced and ready on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great warranty service
2014 xscape had it in for a warranty problem and a service.found a problem fix it and service vehicle I was very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing! Tony Cook was a great help!
I just recently got out of Marine Corps boot camp. And my wife was 31 weeks pregnant. And our old car was breaking down nonstop. I needed something safe and reliable. I went in the dealer at 2713 e main at Plainfield in 46168. And Tony Cook began assisting me in finding a car that would be good for me and my wife. We looked at a couple used cars then a couple new cars. He was awesome and totally professional . He gave us a great deal on a 2014 Ford Focus SE . I have recommended all my friends and family to go to Andy mohr ford. I told them all to go to Tony Cook.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase