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Andy Mohr Ford

(1,932 reviews)
Visit Andy Mohr Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 836-1664 (877) 836-1664
Used (877) 797-8617 (877) 797-8617
Service (877) 238-1273 (877) 238-1273

Reviews

(1,932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Ford from DealerRater.

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jeff scariano

excellent...john O was great - the process was quick and effective and they answered all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lloyd

2014 Ford escape we had great service the staff was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

As usual your service depart personnel were on top of things. (Bill on this trip) Had the service recall done in less then three hours. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The last dealership I would ever return to

After weeks of emails and phone conversations last fall, I decided to visit and make a deal that was agreed on. However, upon arriving, I was told that matching a price for an identical car out of MN with a "best price dealership", would not be possible. Numerous times of hearing "I need to ok this with my manager", each time coming back with a new price, and VERY fuzzy math. These people are borderline crooks. I've never wasted so much time only to hear that the price shown was the same as the one I printed online, YET, the monthly payment somehow was over $100 more. Finally after 3+ hours trying to negotiate a price (I had no trade), I walked out vowing to never return. I drove 600 miles to MN 3 weeks later and bought the car I saw online for several thousand less. I'll never go back to Andy Mohr Ford ... EVER!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
7 people out of 7 found this review helpful.

Howard Bowen was great.

I purchased a 2015 Ford Explorer Sport. My salesman Howard Bowen was excellent and made me feel at ease during the entire process. Also, the sales manager, Jon Blakely was excellent as well. I truly believe he made sure I got an outstanding deal on my Explorer. I will definitely recommend Andy Mohr Ford to everyone. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Came in for an oil change and tire rotation. Service was quick and friendly and waiting clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership.and service

I have always been very satisfied with this dealership. and will always take my vehicle back for any maintenance required or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Service was good and staff helpful. Truck seviced and ready on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great warranty service

2014 xscape had it in for a warranty problem and a service.found a problem fix it and service vehicle I was very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing! Tony Cook was a great help!

I just recently got out of Marine Corps boot camp. And my wife was 31 weeks pregnant. And our old car was breaking down nonstop. I needed something safe and reliable. I went in the dealer at 2713 e main at Plainfield in 46168. And Tony Cook began assisting me in finding a car that would be good for me and my wife. We looked at a couple used cars then a couple new cars. He was awesome and totally professional . He gave us a great deal on a 2014 Ford Focus SE . I have recommended all my friends and family to go to Andy mohr ford. I told them all to go to Tony Cook.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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