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Andy Mohr Ford

(1,935 reviews)
Visit Andy Mohr Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 836-1664 (877) 836-1664
Used (877) 797-8617 (877) 797-8617
Service (877) 238-1273 (877) 238-1273

Reviews

(1,935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Ford from DealerRater.

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Great experience buying a car at Andy Mohr Ford. Talk to...

Great experience buying a car at Andy Mohr Ford. Talk to Lonny Baker great salesman made the car buying experience easy. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to share your experience, Shane! Thank you so much for the recommendation!

Sales man was nice but wouldn't work with me much

My mom bought cars though them and they were always so nice to her and they were new cars too but when I went to buy a used car, the manager wouldn't work with me I had money in hand and wouldn't let me dove it off the lot they added another 1000 in fees 300 of which they told me about and the rest are hidden fees. I will not go back. I'll go to Indy for anything else

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Complete satisfaction every time you walk in the door....

Complete satisfaction every time you walk in the door. The smiles and the amazing service department. Highly recommend to every Ford owner in the Indy area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate both your praise and your recommendation, Cody! Thank you so much!

Kenneth

Had a great experience with Mohamed he was very knowledgeable about the product and everyone was very friendly, great place to shop for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's so great to hear, Kenneth! Thank you so much!

New Truck Search

Been looking for a Ranger for few months. Found what I wanted and was able to find a great deal. Salesman was helpful and offered a very fair price. Transaction seamless and truck was delivered to me promptly in KY. Best buying experience I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear that you took advantage of our Mohr to Your Door program, Robert! Thanks so much for taking the time to share your experience, and we hope you're loving your new Ranger!

Purchased new and used cars

Had already been preapproved for both loans but the process was very smooth and my salesman Michael McE.... was helpful and quick for the whole process. A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear, Lee! Thank you!

Had a 0900 appointment and left it there, got back at...

Had a 0900 appointment and left it there, got back at 1100 and they hadn't even started on it. But the receptionist was really nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your both your feedback and your patience!

Great Experience

If in a market for a new Ford see Chris Bailey. Great experience in purchasing a new 2021 Bronco Sport Outer Banks edition in Cactus Grey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear that Chris was so helpful, and we hope you're absolutely loving that sharp new Bronco!

Easy to work with, made sure I had the options I wanted....

Easy to work with, made sure I had the options I wanted. The salesman and sales manager we not pushy and when an error arose it was taken care of efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear! Thank you!

Awesome

An overall experience that was much better than any new car buy in my life. They actually listened which was quite refreshing. No high pressure tactics, just a salesman who listened and got me exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's so great to hear, Bret! Thank you!