Reviews
Kevin
New tires, competitively priced, an oil and filter change and fluid checks done in less than 2 hours, very satisfied. My Service Writer Mike was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad that Mike was able to get you in and out and back on the road in such a timely fashion, Kevin! Thanks for sharing!
Great Facility
Just bought a car from Andy Mohr Ford in Plainfield, all my expectations were exceeded by this dealership and I couldn’t recommend them enough. If you stop by to look at a car talk to Jamaal Saunders he took very good care of us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind words, Eric! We really appreciate it!
Great dealership
Great place and great people . Salesman was great and very easy to deal with. Walked in a. D walked out with in just a couple of hours with new truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad that everything went so well, Brad, and we hope you enjoy your new truck!
Great service
Brought my 2015 f150 in for a factory recall. The repairs were finished much faster than anticipated. Customer service was great. I’ve never had a bad experience with servicing my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's great to hear, David! Thanks for sharing!
Very pleased!!
Don Martin is amazing! I got a great car for a great price! I was worried about taking on a payment but he eased my fears.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad that Don was able to make your experience a pleasant one, and we hope you enjoy your new car!
Great Salesman-incompentant Finance Manager!
Great buying experience with salesman! Had one scheduling mistake and he apologized for it! However, my finance manager was the opposite! Overquoted the gap insurance and later questioned the higher purchase cost. She replied"it's only 4 more dollars a month" No apology and no compromise! I cancelled the gap insurance and found out 8 weeks later she did not process it. Thanks to my lender (IU credit Union) I finally received it a week later. She also did not disclose a dealer fee (299.00)in the aftermarket purchase. Honestly and transparency was needed as I could have the opportunity to accept or decline the purchase before going forward on the transaction!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service was impeccable. Thanks Josh.
My car buying experience was made pleasant by the young man by the name of Josh. He was very personable and extremely helpful. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that things went so smoothly with Josh, Iris! Thank you for sharing!
nice place
Took a while to get approved but i managed to get a new Ford Focus SEL with preatty cheep payments, they had watter and snacks while waiting. All and all preatty good place
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Austin! We hope you enjoy your new Focus!
Andy mohr Ford
I went in with a tall order and very little wiggle room and they helped me find exactly what I needed I will definitely return for future car buying
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear that our team was able to get you what you needed, Cris! Thanks for sharing!
Awesome!
Fast, friendly, knowledgeable, courteous! I love my new journey! Worked great around my 2nd shift schedule & my needs! Got the deal done! Will buy from again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing!