Reviews
Used Car Buyer
eric lower did a reasonable job of showing the 2011 cadillac cts wagon ... after driving the car ... it did not deliver the performance I wanted ... the dealership tried to upsell me to a new vehicle .... the process was very time consuming
- Customer service —
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sportwagon Guy--Thank you for sharing your valuable feedback with us. Thank you for the kind words about Eric, our salesmen. Sorry you did not find the right car. We hope you find what you are looking for and if we can be of any help please let us know! Again, thank you for your time.
I got the privilage of working with Kevin while I was...
I got the privilage of working with Kevin while I was looking to trade in my car. Kevin was able to make great suggestions on cars for me based on what I was looking for and what I could afford. Kevin was not the typical car sales guy. He was very friendly, not pushy and was willing to spend multiple hours with me. I truely felt like he wanted me to have the car that I wanted. I never felt rushed. I would recommend Kevin to anyone looking to buy a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went into the dealership looking for a new CTS. Kevin...
Went into the dealership looking for a new CTS. Kevin was great to deal with. Very knowledgeable and friendly. Didn't get the normal annoying aggressive sales pitch that you expect at a car dealership. My only knock on the dealership is the management. They seemed reluctant to bring in a car from another dealership (was looking for specific color/engine/and premium trim setup). This had nothing to do with Kevin. I would definitely return to Jeff Schmidt Cadillac as long as he is working there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was by chance that my Husband and I stopped at this...
It was by chance that my Husband and I stopped at this Cadillac dealership. We were only POSSIBLY looking to buy. We ended up being there for at least 8 hours but it did not feel like it. They really wanted us to leave with the car that we wanted (loved) but could afford. Kevin and Jeff made that happen. It really meant a lot to us that they let us take the car out for lunch and even offered to get us lunch. Great sales move, by the way. I will be honest, I was tired and ready to go by the end of the day. But I am also pregnant and had not planned on spending my entire day at a dealership. It was only Kevin and Jeff's great attitude and willingness to get us a deal while bending over backwards to do it that kept us there. I am still getting used to driving such a special car. It is a luxury that not a lot of people get to experience and we thank Kevin and Jeff for that!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have never had a more pleasant dealer experience than...
I have never had a more pleasant dealer experience than the one I had with Jonathan. He took the time to answer every single question of mine and he did it with a smile. He never pressured me like most other dealers and did his best to find me the car I wanted. He explained the car and its features in detail, almost as if he built it himself! He's a outgoing and honest person to do business with. I would recommend him to ANYONE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We typically buy a new car every ten years and hardly...
We typically buy a new car every ten years and hardly ever look forward to the process. Larry Buehrer went out of his way to make us comfortable and really listened to our needs. He didn't mind that we made three different visits to the dealership to ask "just one more question", and even brought the auto to our home to see if it would comfortably fit into the garage.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience from the moment I was greeted...
Excellent buying experience from the moment I was greeted to the signing of the paperwork. Eric couldnt be more professional. His product knowledge is outstanding. He answered all my questions with great detail.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larry actually was willing to talk to me and made feel...
Larry actually was willing to talk to me and made feel welcome. A lot of the other places I shopped made me feel like a bother or that I wasn't serious enough to take up their time and wanted to move on to more "affluent" looking customers. Also the dealership had a vast selection of cars and trucks.I found exactly the truck I was looking for and they helped me to get the financing and payments I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tyon really knew his cars and was very knowledgable about...
Tyon really knew his cars and was very knowledgable about the features. I really liked how confident and enthusiastic he was when talking with me. Thanks a lot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience purchasing a used Nissan...
I had an excellent experience purchasing a used Nissan Frontier pickup at this dealership. The negotiation process was professional and I believe that I got the truck for a good price. The dealer followed up perfectly on a body shop repair and even took the truck to their sister Nissan dealership for completion of a recall. Larry Buehrer is an excellent salesman and was a pleasure to work with. I highly recommend Larry and Jeff Schmitt Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car