Skip to main content

Westown Ford Lincoln

(1,585 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Inventory

See all 156 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since October 2018.
We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.
Our goal is to make your car buying experience the best possible.

Service center

Phone number (217) 408-0061

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

Want to share your experience with this dealership?

Write a review

The service was much better than Landmark in Springfield.

The service was much better than Landmark in Springfield. The mechanic was knowledgable and straightforward.

The service was much better than Landmark in Springfield.

The service was much better than Landmark in Springfield. The mechanic was knowledgable and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Zander is an active listener who is genuinely interested

Zander is an active listener who is genuinely interested in customer needs and wants. Friendly, personable and easy to talk with, he is an asset to the sales team - We are very happy with our recent purchase.

Zander is an active listener who is genuinely interested

Zander is an active listener who is genuinely interested in customer needs and wants. Friendly, personable and easy to talk with, he is an asset to the sales team - We are very happy with our recent purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I was happy with the experience.

I was happy with the experience. Felt Like a valued customer Vicki is a great person

I was happy with the experience.

I was happy with the experience. Felt Like a valued customer Vicki is a great person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I was happy with the experience.

I was happy with the experience. Felt Like a valued customer Vicki is a great person

I was happy with the experience.

I was happy with the experience. Felt Like a valued customer Vicki is a great person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

My check engine light was still on after them having my

My check engine light was still on after them having my car for six weeks the problem isn't fixed I still cannot get gas and my cars shuts off driving down the road. They told me I could bring it back for additional cost when they've already cost me almost 2000 dollars and the problem wasn't fixed

My check engine light was still on after them having my

My check engine light was still on after them having my car for six weeks the problem isn't fixed I still cannot get gas and my cars shuts off driving down the road. They told me I could bring it back for additional cost when they've already cost me almost 2000 dollars and the problem wasn't fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Good.

Good. No complaints. We will continue to have our service work done at Westown Ford.

Good.

Good. No complaints. We will continue to have our service work done at Westown Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Wade is top notch.

Wade is top notch. He found us exactly what we wanted without all of the hassle we experienced at other dealerships. Great experience.

Wade is top notch.

Wade is top notch. He found us exactly what we wanted without all of the hassle we experienced at other dealerships. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Professional Dealership which goes above and beyond what

Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great.

Professional Dealership which goes above and beyond what

Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Show full review

Everyone was very kind.

Everyone was very kind. Zander was professional and answered my questions A a a a

Everyone was very kind.

Everyone was very kind. Zander was professional and answered my questions A a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Needed an oil change.

Needed an oil change. Got me right in. Was done promptly. Used my ford points.

Needed an oil change.

Needed an oil change. Got me right in. Was done promptly. Used my ford points.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 1585 reviews