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Westown Ford Lincoln

(1,640 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Reviews

(1,640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

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Always great service and very personable and great team

Always great service and very personable and great team They always ask questions to be sure I am satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great job!

Great job! Very friendly and personable staff! Great communication! They always answer any questions I have about my vehicles!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very friendly staff.

Very friendly staff. Everything was explained to me very well. Excellent customer service and experience with both Corey and Cierra!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My service experience was fast and friendly.

My service experience was fast and friendly. They were on time and got done what was needed.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I would recommend this dealership.

I would recommend this dealership. I can drop my car off and get what need done and pick my car up after work. This makes it very convenient. Don't have to take time off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They were kind, Service quick clarified the work that was

They were kind, Service quick clarified the work that was done! The service man was kind and willing to answer questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Effecient, professional, friendly, genuine It was a great

Effecient, professional, friendly, genuine It was a great experience from start to finish. A very relaxed atmosphere to make a big purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Cierra was very accommodating, knowledgeable and

Cierra was very accommodating, knowledgeable and friendly. We knew what we needed and she made it happen!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Cierra Burns was the glue to this whole transaction.

Cierra Burns was the glue to this whole transaction. Cierra Burns was very good and very respectful. If it wasn't for Cierra Burns I would not have made this purchase.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent and easy process Wade was really easy to work

Excellent and easy process Wade was really easy to work with and made the process very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.