Reviews
Pleasant & no complaints We like going to Westown when we
Pleasant & no complaints We like going to Westown when we are looking for vehicles to purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cierra is always professional and personable.
Cierra is always professional and personable. A pleasure to work with every time we are looking for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a new 2024 Lincoln Navigator L from Westown
I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly easy transaction.
Very friendly easy transaction. Would definitely recommend this dealership .Thank you for a wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and asked before doing anything extra.
Very friendly and asked before doing anything extra. Clean and quiet place to wait. Relaxing atmosphere
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great, thoughtful service.
Great, thoughtful service. Got me out by 8 am, with a ride to get my wallet.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had my truck there for almost a month.
Had my truck there for almost a month. They never could fix it. Had to call just to get updates.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Corey was very outgoing and extremely helpful.
Corey was very outgoing and extremely helpful. Others at the dealership especially Wesley Cook were very friendly and helpful as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service manager Jeremy was great to work with.
The service manager Jeremy was great to work with. An elderly gentleman from there gave me a ride home and picked me up when car was ready. He was sleepy. Thanks Creedy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service , friendly staff.
Great service , friendly staff.. I was very happy with my alignment on my Jeep and will definitely go back for any other service My Jeep may need. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair