Reviews
new car
Tim Andrews was great. I was very happy with the whole experience. There was no pressure and he really knew about the car. I would gladly buy a car from him anytime.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
second Subaru
Our experience was awesome we went there and looked at the forester and crostrek the sales woman was politically and curious as we drove both cars and answered all of our questions they pulled the two vehicle's side by side and let my wife look the over to see what one she would choose we went with the forester and it was a great deal thank you Julian kana you took amazing care of us we really appreciate you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy you enjoyed working with our staff, Gabe! We always strive to provide personable and excellent customer service. Thank you for the review!
New car purchase made easy!
Just bought my brand new 2014 Subaru Impreza from AutoNation and being my first new car but I couldn't be happier! Sean McRae was nothing short of fabulous. I told him my budget and he fit in the car I wanted perfectly. He was extremely attentive and very knowledgeable about showing me the key features that I needed to know. Sean not only helped me with everything I needed, but he was a funny guy to boot and very personable which made my nerves of being a first car buyer more relaxed. I would recommend him and autonation very highly to anyone considering buying a car here. Thank you for the wonderful experience Sean and the rest of the Autonation staff!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of experience at Subaru West
We just purchased our first Subaru Forester and were very pleased with the entire sales experience, particularly the professionalism and knowledge of Chad Braunbeck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
We walked onto the lot and met Chad. AutoNation West is the best place to test drive a car using I-70 West up Mount Vernon Canyon and back down into Golden. Chad was wonderful to work with, and I enjoyed the process, which is saying a lot, since we have not purchased a new car in 10 years. We passed several other Subaru dealers on our way to Golden, since we were treated so well by Chad. We used the CostCo buying service to purchase our new Legacy. After buying the car, Chad sat with us in the car to go over all the new technology available in the car. Who know your phone could sync up with your vehicle? He even encouraged me to try the system and waited while I called my daughter! He was very patient and knowledgeable. I left with a full tank of gas feeling quite able to utilize most of those gadgets. Although they are under a massive reconstruction, the dealership is clean and well maintained. They even sen us a box of cookies as a thank you. A great deal, new car in the garage and a box of chocolate chip cookies! How could anyone be any happier?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!!!
Eliphaz at AutoNation Subaru West made our buying process so easy! He was courteous and patient as it took us about a month to finally do all of our research and buy. He matched a deal from another dealership and in turn gave us the best deal out there. We are very pleased with the 2015 Subaru Outback!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience ever!
By far, this is the best experience I've ever had in buying a car. My salesman, Tim, was really friendly and mellow, answering my questions succinctly without pressure. Although the sales room is under construction, the selling office was clean and comfortable, and I was made to feel most welcome. The new car manager was also very personable and helpful in the sales process. When I first opened the car, Tim walked me through how to use the safety features and even helped me set up the Bluetooth the car! I will definitely recommend this dealer to friends and family!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru Outback purchase from AutoNation
Purchased a 2015 Subaru Outback...love it! The entire buying process was truly painless, in fact, most pleasurable. Staff was friendly and very accommodating, which brought the stress levels down to a bare minimum. Thank you Auto Nation and salesman Filip. We will return to purchase again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No pressure great salespeople
Thank you for making it so easy to buy my new Forester, I love it! Chad was really helpful and got me the deal I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Autonation Subaru, Great car buying experience.
Working with Eliphaz Salik made our shopping experience and buying process simple, straight forward, and down right enjoyable. Providing a great customer experience is something that he takes personally and will do what ever is necessary to ensure that you leave happy whether you buy a car or not. The staff at Autonation West did everything within their power to ensure that our car buying process was as smooth as possible. We will definitely be back to purchase our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase