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AutoNation Subaru West

(2,063 reviews)
Visit AutoNation Subaru West
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 665-1280 (888) 665-1280
Used (888) 320-6501 (888) 320-6501
Service (888) 430-9381 (888) 430-9381

Reviews

(2,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru West from DealerRater.

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Very well organized, even in a temporary location during

Very well organized, even in a temporary location during construction. Good, efficient service - although it seems pricey compared to my usual mechanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Selling my used car

Kevin took extra care to make sure that selling my car to them went smoothly. They made me feel very comfortable with the whole process, dealing with my lienholder and cutting me a check all in the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Mark, thank you so much for your positive comments about AutoNation Subaru West! Please let us know if there is anything else we can do for you; we are more than happy to help!

While an unexpected problem caused delays Michael comped

While an unexpected problem caused delays Michael comped me the cost of the oil change and filter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Everything was handled very well.

Everything was handled very well. An oil change and tire rotation took almost 2 hours, but all the work was completed as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! We are pleased to hear you had such a positive experience with us ! If you need more help, our team is available to talk -- safe travels!

Great people,very helpful and knowledgeable!

Great people,very helpful and knowledgeable! I gave used them for years for all my cars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Quality, upfront and honest service.

Quality, upfront and honest service. The ordering and purchasing process was simple and hassle free. My salesperson was very helpful, knowledgeable and informative when delivering the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Everyone was polite and courteous.

Everyone was polite and courteous. Took very good care of me. Thank you. Would very highly recommend Autonation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Nick! We appreciate your recommendation of AutoNation Subaru West and we hope to be of service again in the future.

The service department has been very helpful, and goes

The service department has been very helpful, and goes the extra mile to make sure customers understand any work needed on their vehicle and the expected costs. Kyle spent extra time with me going over options for new tires, without trying to sell me on the spot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We're so happy we were able to help you out! Until the next time we meet, take care!

During remodel the bathrooms were indoor and clean and

During remodel the bathrooms were indoor and clean and waiting room was as well; furniture was comfortable Fidel too excellent csre of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Friendly, prompt, current update by text.

Friendly, prompt, current update by text. Superior service from the GM provided a Uber which allowed me to enjoy my day off. Detail service was awesome. Car diagnostics notification with pictures.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bell, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!