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Tom Boland Ford, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tom Boland Ford Buying Experience

The reason for this rating starts with Steve Krauss. Steve was great to work with. He was very friendly and you could tell he was willing to work with us. He made the experience personal, answered all of our questions and was extremely attentive. Even after the sale was complete, he followed up with us to see that everything was going well. The sales manager, David Buddemeyer was also great to work with. This was by far, the best car buying experience for us ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff

The sales staff was very easy going and friendly the sales transaction was smooth and suprisingly unstressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GOOD DEALS IN HANNIBAL

I WAS LOOKING FOR A SMALL TRUCK ,WENT TO THEIR LOT AND LOOK ON A SUNDAY I CALL THEM UP ,,THEY TOLD TO COME DOWN AND TEST DRIVE IT THEY LET ME TAKE IT HOME OVER NITE GOT A GOOD PRICE ON MY TRADE IN , THEIR STAFF WAS VERY HELPFUL MY FRIST OIL CHANGE IS FREE, REMENBER TOM BOLAND AND GO SEE THEM ON YOUR NEXT VEHICLE PURCHASE.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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traded for used truck

the made me feel very good about the trade. Gave me retail for my car and I gave them retail for their truck. Went to several other dealers before and none would deal this way! I highly recommend Bolands for your next trade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent customer service

I wanted to get the same car I had, just with fewer miles. They had one but they are 100 miles from me. I called at 1:30 on a Friday, we worked on a price and the salesman met me half way between their place and mine. By 4:30 I had the car. Couldn't have gone any better. I highly suggest that you give them a try. My salesman's name was John Hynek. And whoever does their detailing, is awesome. The car was spotless eventhough it is a 1998 vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our dealership always tries to under promise and over deliver, thank you so much for the wonderful and accurate review! Sometimes it feels as if our hard work goes unnoticed, our team appreciates the support and encouragement. thank you! darin huston, on behalf of bobby and tom boland