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Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:30 PM
Sun Closed
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Reviews

4.1
45 lifetime reviews.
  • Top-Notch Customer Service--Highly Impressed!

    I recently got my 2011 Toyota RAV 4 back from the Royal South Collision Center, and I am incredibly impressed with the customer service I received...

    Dealer Response

    We want to thank you for bringing your Rav4 to the Royal South Collision Center and to our Service Department -- and then for posting this awesome...


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    I recently got my 2011 Toyota RAV 4 back from the Royal South Collision Center, and I am incredibly impressed with the customer service I received, as well as the repairs on my vehicle. My car was damaged in a parking lot, and I was a little unsure of the process involved with filing a claim through the responsible party's insurance. Kris Todd was knowledgeable, patient, thorough, helpful, and great about keeping in touch with me through the repair process. He helped me file a claim with the responsible party's insurance and coached me over the phone as I was describing the car damage to the insurer. He contacted the rental car agency and had them come pick me up the day I left my car with Royal South. He walked me through the timeline of having the repairs done on my car. He also called me early in the day yesterday and alerted me that my car would be ready for me by the end of the day, which gave me plenty of time to make plans to get over there at 5:00pm. I would absolutely return here if I needed car repairs! I have also had equally pleasing experiences with routine maintenance done on my car in the service department. I can tell Royal South really prides itself on great customer service and convenience--for a single mom who is run ragged more often than not, that's something I really appreciated! Thanks, Royal South!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We want to thank you for bringing your Rav4 to the Royal South Collision Center and to our Service Department -- and then for posting this awesome Cars.com dealer review. Providing truly exceptional customer service is our goal, every day, and for every Royal South customer. You're a valued member of the Royal family -- and we look forward to serving you again. Thanks again for your great review and for affirming our service staff and their efforts to be the best they can be. Sincerely, Mark Zacharias Customer Relations Manager 812-339-1161 mzacharias@royalsouth.com


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  • Royal south toyota

    Took my tacoma for a recall service truck was fine when i dropped it off when i picked it up they couldnt find my key then 20 min later they find ...

    Dealer Response

    Dear Jeremiah, our apologies for misplacing your key. Royal South Toyota service personnel are committed to providing truly exceptional customer s...


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    Took my tacoma for a recall service truck was fine when i dropped it off when i picked it up they couldnt find my key then 20 min later they find it i leave the parking lot and notice my abs light on wasnt on when truck was dropped off. Wont fix the issue they wanted to argue about it. Wouldnt refer anyone to them . Poor customer service.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Jeremiah, our apologies for misplacing your key. Royal South Toyota service personnel are committed to providing truly exceptional customer service for every one of our customers, every time; and again, our apologies. Want to wish you and your family the very best this holiday season and hope you have a great New Year too! Mark Zacharias, Customer Relations Manager, 812-339-1161, mzacharias@royalsouth.com


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  • 5 Thimbs Up for The Parts Department

    Wow - exceptional customer service. Ordered a huge expensive part on-line. Great communication and fast delivery with UPS. The huge 2016 Tacoma...


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    Wow - exceptional customer service. Ordered a huge expensive part on-line. Great communication and fast delivery with UPS. The huge 2016 Tacoma grille arrived early, was spotless, and no blemishes or scratches. Not to mention that you really beat the local Toyota dealerships on cost and shipping! Bloomington Toyota South rocks - you eat fire and walk on water in my book on exceptional customer service! Steve - Colorado Springs

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2007

Royal South Toyota is proud to serve our customers as your certified dealer. At Royal South Toyota we strive to provide automotive products and services of unmatched quality.
Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, you'll find what you need at Royal South Toyota.
Quality ToyotaCare is the difference between buying the car you love and loving the car you bought. It is the commitment of Royal South Toyota to provide you with the highest level of service and support possible. In fact, ToyotaCare is one of the greatest advantages of owning a Royal South Toyota vehicle!!