Royal South Toyota Scion

I went to the tent sale at the fairgrounds, after the manager called me that they had a pre-owned Prius C come in, after I had called a couple of days... earlier looking for one. Larry, the salesman, was very helpful and educated me on the Prius, and helped me through the decision making process. They gave me a fair trade-in for my care, and negotiated the car down to a price I was happy with. Very professional and easy to work with.

I was looking to trade 2 cars and get one car payment. I thought this would be impossible really but Royal South came thru for me! I ended up buying a... 2018 RAV4 at a much lower monthly payment. The Toyota cash back helped but I was still very pleased with the trade in values Royal gave me. Thanks again! You guys are the best!

I recently got my 2011 Toyota RAV 4 back from the Royal South Collision Center, and I am incredibly impressed with the customer service I received, as... well as the repairs on my vehicle. My car was damaged in a parking lot, and I was a little unsure of the process involved with filing a claim through the responsible party's insurance. Kris Todd was knowledgeable, patient, thorough, helpful, and great about keeping in touch with me through the repair process. He helped me file a claim with the responsible party's insurance and coached me over the phone as I was describing the car damage to the insurer. He contacted the rental car agency and had them come pick me up the day I left my car with Royal South. He walked me through the timeline of having the repairs done on my car. He also called me early in the day yesterday and alerted me that my car would be ready for me by the end of the day, which gave me plenty of time to make plans to get over there at 5:00pm. I would absolutely return here if I needed car repairs! I have also had equally pleasing experiences with routine maintenance done on my car in the service department. I can tell Royal South really prides itself on great customer service and convenience--for a single mom who is run ragged more often than not, that's something I really appreciated! Thanks, Royal South!

I live in Chicago, IL and I was referred to Royal South Toyota by another Chicagoan. At first I was hesitant about purchasing a car outside of Illinois... but so glad I did it! After back and forth communication via phone calls and emails, Royal South Toyota worked with me and I got a great deal for a 2018 Toyota Corolla SE (black) which included 0% APR for 60months. I compared the entire deal with other Toyota dealerships in Chicago and Royal South had the best one!! I traveled to Bloomington, IN to finalize the purchase. I traveled there because I wanted to see the car in person before finalizing anything however Royal South also offers delivery for a couple of hundred dollars if you can't travel to the dealership. Once I arrived, everyone was kind and welcoming to me. Also, the vehicle was ready to go- washed, shiny, gorgeous and in superb condition! I couldn't have been any happier!! The process was quick and easy since I had agreed upon a deal before arriving there. The entire experience of purchasing the vehicle was EXCELLENT. The dealers have excellent customer service! I'm very satisfied with my purchase. Special thanks to Andy Long and James Wright for making my purchase happen! I highly recommend this dealership to ANYONE, even if you live outside of Indiana!! Don't think about it twice! Go get your vehicle at Royal South Toyota, you will not regret it!

I will always be a Toyota person - thanks to Royal! They are gracious, timely, helpful - and don't make anyone feel bad about asking "stupid" questions.

I couldn't have been more pleased with the customer service I got at Royal South. I contacted them after I found a truck online and Andy got back to me... right away. He was very helpful and great to deal with. I drove three hours to get there and decided even though the truck was a great deal and exactly what they told me it was, I was actually not ready to purchase a truck. Larry, the salesperson, Andy, and everyone that I dealt with were very understanding and professional. When I am ready to buy, I will be willing to drive to Royal South again.

I was in the market for a 2006 Toyota Highlander with low mileage in good condition. I did a local search in Franklin, TN and could not find a Highlander... that I was satisfied with. After broadening my geographic area, I encountered Royal South Toyota Scion and found the perfect car. Ryan McElhinney gave me excellent customer service from our first encounter. We emailed and spoke on the phone and he patiently answered all of my questions. I made the decision to travel 4+ hours to Bloomington, IN from Franklin, TN and it was worth it. It was the best car buying experience I have ever had!

Had an excellent experience, they worked with us on price online so we knew what we were getting when we drive over. We did have to wait on the finance... guy because there were multiple customers there but the lounge was comfortable and they offered us refreshments and free popcorn. We were very happy with our salesman Ryan and the online help from Andy.

Everyone was patient and courteous while I decided which model I thought best for me. I was given alone time to look around several times and ample opportunity... to test drive. The whole experience was very nice.

I had a 2010 Volvo S60 T6 that got the front end crunched and I took it to Royal South's Collision Center and they fixed it perfectly. Then I bought a... Mazda 6 and it got side swiped so I took it to them and it was fixed perfectly. But before they fixed it I traded it in on a Mazda CX-9 because I needed the space for mountain bikes and my brother is a Mazda Master Mechanic there. I will always take my collision repairs to Royal South Toyota, they are the best!