Bob-Boyd Auto Family

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Bob-Boyd Auto Family Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2007

Bob-Boyd is proudly a Lancaster Ford,Chrysler, Dodge, and Jeep Dealership. We are easy to get to from Newark, Columbus,

...

Heath, Hebron, Logan, Athens, Canal Winchester, Granville, Pickerington, Zanesville, Parkersburg, Pataskala, Reynoldsburg, Circleville. We want to be your Lancaster Used Car dealer. We also have a full line-up of new cars, new trucks, used cars and used trucks.

"The Best Deals You'll See on Highway 33"

Service

Oil, Filter Change

$39.95

Detailing

Complimentary

New Tires

$14 and up*

Wheel Alignment (4WD)

$59.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
156 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 17, 2020

    Fast and friendly service. they got me in and out in a hour and a half. Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ferrellgas, we're pleased to hear everything was completed and to your satisfaction! Thank you so much for being one of our valued guests and we look ...forward to your next visit!

  • 5.0 out of 5
    January 29, 2020

    Service was quick. Staff friendly and helpful. Waiting area comfortable with popcorn water and coffee.

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    Came in for service or repair
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    Dealer Response

    We will always try to get you on your way as quickly as possible, Rodney. Thank you for your kind words. Come back and see us soon.

  • December 27, 2016

    I thought the visit and purchase went well and they were willing to negotiate.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, Leo! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

  • 5.0 out of 5
    January 25, 2020

    Staff went "to bat" for me on a recent repair which was out of warranty. Much appreciated.

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to share your service experience with us! We're glad to hear you're satisfied with your repairs! Please don't hesitate t...o reach out in the future if you need any further auto-related assistance.

  • 4.0 out of 5
    January 22, 2020

    Pleasant staff. Easy buying experience. I came there for a specific used truck I located at their dealership. The dealership agreed to address/fix a... few items before I completed the purchase. They said they gave the truck an agreed upon alignment. As I drove off the lot I realized they lied to me as the truck obviously still had a pull to the left.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback, Andrew. We're glad to see that our team made your buying experience go smoothly. If we can address anything else for you, ...please reach out to us.

  • 5.0 out of 5
    January 10, 2020

    Mike stayed in touch with me about my vehicles progress the entire time it was in for repairs

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    James, thank you for allowing Mike and the team to take care of your needs. You can always count on us to resolve any of your auto issues. We hope tha...t you will return for a visit soon.

  • 5.0 out of 5
    December 19, 2019

    great service, short wait time, very good dealership.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Kay! It was our pleasure to work with you, and we look forward to your next visit.

  • 5.0 out of 5
    December 1, 2019

    This was my first time coming here. I had them do my first oil change and take a look at a couple of problems I had with my new Transit 250. Very friendly... and a good value.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gary, thank you for the positive review and rating! We are happy to know that your first service experience with us went well and we hope to see you a...gain soon!

  • 5.0 out of 5
    November 12, 2019

    Have purchases all my cars at Bob Boyd Ford. All departments and service writers , agents and technicians are knowledgeable and friendly. They are all... great and I would recommend them to all.

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    Came in for service or repair
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    Dealer Response

    Susan, thank you for the positive feedback! We are happy to know that you are a loyal customer and that you find our team to be knowledgeable and frie...ndly. We appreciate you recommending us and we hope to see you again soon!

  • 5.0 out of 5
    November 12, 2019

    They worked me in without an appointment and it was greatly appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the kind words, Kathleen! We are glad to see that you were taken care of in a timely manner. Please come back at any time.

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