Buchanan Automotive Inc.

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Buchanan Automotive Inc. Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

If you bring us any bank approval on a New Vehicle from any of our competitors we'll beat their price or give you $1000!

...

!! Also Don't forget to ask about our Guaranteed Credit Approval on all used vehicles! Buchanan really is better, Let us show you why!

"Buchanan, Home of the LOWEST PRICE GUARANTEE!!!"

Service

Tire Rotation

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
259 lifetime reviews. Includes reviews of Buchanan Automotive Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 26, 2020

    Was told they had four trucks at $29,911, went there and then was told to the they were all sold. Tried to sell more expensive truck to me. I said I was... told, just a couple days earlier that there were four 2020 Silverado WT, double cab and 4x4 for $29,911. Sales manager said they were all sold, but he had a custom for a little more. Tired of dealerships lying and doing the bait and switch. Walked out and started the 35 minute drive back home. Texted the person that had set up my appointment and told them what had happened. They said they would look into it, never heard back from them. Thought this dealership was different from the others, guess I was wrong, they like to mislead you also, just to make a buck.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2020

    We recently purchased a used vehicle from Buchanan. Our experience was pleasant because of Isaac's comforting and personable demeanor. We overall had... a good experience purchasing our car. Thanks!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • September 8, 2017

    I found that Mike Slick salesperson at Buchanan Automotive (Chevrolet Dealership ) was very helpful and patient. I have never been to Buchanan Automotive... before, but found the dealership staff helpful in all matters. Though a small dealership compared to most mothers they would be hard to beat. My Thanks to Mr Slick, and all involved in my purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2020

    We recently visited the dealership looking at a Chevy Silverado Trail Boss. The staff was very helpful and friendly. They worked with us to get exactly... what we wanted and the price we wanted. Trinity was awesome and answered any question we had. The manager worked with us and made the buying process as easy as possible.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 9, 2020

    I am very disappointed with the lack of customer service both during and after the purchase. I went to the dealership with the intention to purchase my... leased vehicle, as the lease was up, and I needed to buyout or trade. I was told if I traded or leased a new vehicle, I would not have to pay the overage on the mileage of my lease. I decided to make a purchase of a new vehicle. I was limited on time and I wanted the salesperson to get together numbers and send me an email to review. I had an appointment, but she was adamant that it would only take a few mins. It took more than just a few minutes causing me to be late, I should have left at that time and not gone back. The salesperson asked me if the issue was her, cost, etc... the reason was is that I had an appointment and needed to go. There were 2 colors that I was interested in, but neither were on the lot and would have to be brought in from another dealership. I had to make a decision based on a very small square and pay $500 to get the vehicle brought in. It is very difficult to tell from such a small picture. My advice is to NEVER make a decision based on this and if there is more than 1 color you like, request both. The vehicle was picked up on Friday and would be available for pick up on Saturday. I picked up the vehicle and signed paperwork, which after further review I think I was charged for fees not reviewed and discussed. I had the vehicle less that 24 hours and saw the vehicle in the other color I was interested in. I texted the salesperson to let them know of my happiness with the inside of the vehicle but was very dissatisfied with the color. In my opinion a salesperson wanting the customer to be happy may have said, let me see if there is anything we could do, I got a simple "I'm sorry". In addition, to the above concerns, I mistakenly left my garage door opener in my car. I reached out and confirmed it was at the dealership. I offered to pick it up and was told by the salesperson that they would drop it off, that was Sunday and it finally got dropped off Thursday night.

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    Does not recommend this dealer
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2020

    I was just looking around and saw a car i liked i didn't think i was able to get but xavier and his manager made it happen i thank them so my i love my... car shes my mini me!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2020

    I am not one to provide any reviews, but felt compelled to do so after my recent visit and purchase of a 2020 Trail Boss. I checked vehicles on-line and... discussed the details with BRIANA (she was very helpful and accurate with her advise) I met with Xavier and closed the deal with Xavier and Ken. If you are looking for an honest young guy to work with, ask for Xavier as he is top of the line in knowledge and attention to detail. Ken knows his job as a sales manager and does it well with respect. Nice dealership to work with!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2020

    Absolutely the best experience I've ever had when buying a new vehicle. Xavier Rosario was a pleasure to work with and was able to answer all my questions... and made the entire experience from start to finish stress free. When I found the truck in the color I wanted but was missing 2 must haves, Xavier and his Manager Ken Jackson made it happen. They got me the price and interest rate I was happy with. I would highly recommend Buchanan Automotive, but especially Xavier Rosario.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2020

    Buchanans is a great dealership very nice and easy to work with and the salesman Dominic is very helpful and friendly recommend them if looking for a car... or truck

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    Salesman Ryan was top notch.Very professional!Was looking for a 6 Gen Camaro with low mileage.He was great through the whole process!He went with me for... a test ride and answered many questions about the car.

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    Does recommend this dealer
    0 people out of 1 found this review helpful. Did you?
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